AdBlue in the Diesel Tank in North Queensferry: What Now?
Everything hinges on one fact: if the motor has started since the AdBlue went in — more than anything else. If it hasn't, keep it that way, whether your car is around North Queensferry itself or out in Queensferry. Keep nothing on, call 0333 366 0103, and expect a proper flush after a drain, done right where your vehicle sits around North Queensferry. If it's run, stop as soon as it is safe and switch off. A larger job, yes, yet the same opening move.
Match what happened to a situation from the list below, anywhere around Fife you happen to be.
At the petrol pump around North Queensferry: AdBlue in a diesel
The cap you opened was the wrong one — and you just notice it while you're stood at the pump, bottle or nozzle in your hand. Possibly you're at the Shell, maybe at the Tesco, maybe somewhere else around North Queensferry.
What it means: this is the best place to find out. The AdBlue is inside that tank and nowhere else. Nothing has sucked it in.
Your move: stay out of the car, however much the pump wants freeing. Phone us from the forecourt after the vehicle sits in a space — the attendants will lend a hand to push it — and save the bottle. Emptying it right at the pump is fine when it cannot be shifted, since the equipment is explosion-proof.
North Queensferry, at home: AdBlue in your diesel tank
Several days had passed with the warning light on. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look a second time at the cap. Right off Old Kirk Road is no less likely from anywhere.
What it means: if you have not driven since, this is nearly as good as the forecourt. At the bottom of the tank sits where AdBlue waits, because it won't blend with diesel — and a night going by makes no difference.
Next: stop an early-morning drive by putting your keys indoors, then phone us. Jamestown or North Queensferry: whichever your driveway is, that is where it gets emptied. Even at night, the pumps are quiet enough for a residential street.
On the road in North Queensferry with AdBlue in a diesel
A mile or two after filling up, your motor began playing up: roughness, smoke, lost power, lights on the dash. Somewhere on Main Road or else heading to Dunfermline — under 10 miles away.
In short: the AdBlue has been pulled through the system. The high-pressure pump and every injector get it too on a longer run, once your filter and pipework have it. Every restart, like every mile, pushes it deeper.
Next: find a sensible spot, pull in, then switch the motor off. Exit at the first junction — not the services further along — if you're on the Queensferry Crossing, under a mile from North Queensferry. Don't restart the vehicle to see if it has cleared; it will not have. Ring us and say how far you travelled.
AdBlue in the wrong tank of a hire, lease or company car
Seven days ago, the car was unknown to you. On your own car, AdBlue is absent or elsewhere. On this one, the cap is just by the diesel cap — a surprise to you. Any driver, wherever around Fife, might make it.
Meaning? Whichever case above counts too — run or not — plus one extra step. Plenty of rental and company contracts need the owner's approval before repairs.
Sorting it before the van turn up is quicker, so ring the hire company or your fleet manager, and then us. Keep it switched off as the answer comes, even if you are parked at the nearest station or near War Memorial.
Not sure it was AdBlue in the diesel tank, North Queensferry?
At times, "I think so" is the most anyone can honestly say. Which cap came off, you cannot recall; but the bottle weighs less than expected, and a whiff of ammonia hangs by the filler. Possibly it happened in a hurry at the school gates at the local primary school, or on a friend's drive in Rosyth.
What it means: a little spilled about the filler does no harm to your motor. AdBlue inside the diesel tank does. Firing up your car will not tell you which, and if there is AdBlue in the tank it will suck it in.
Take it that it got in, and don't start the key. Ring us and describe what you saw; we'd rather check a tank that turns out free of AdBlue than drain one that has already been run.
North Queensferry: what each AdBlue drain has in common
Each case gets the same opening to the work. We come to your car, whether it is at a forecourt, a driveway, the car park outside the pub in the village or a side street close to Willie's Well, and ask three things: what was put in, roughly how much, and whether your motor has run. Replies set the work; the quote comes by phone whilst nobody has set off yet.
AdBlue forms crystals and is corrosive to some metals in fuel systems, and so it does not rinse out unaided; that's why the flush, after the drain, counts much more with AdBlue than with petrol. The filter is flushed, or replaced where it needs to be; fresh diesel goes in; and your car is tested. Where your motor hasn't run, allow about half an hour once we arrive, for most jobs.
Firing it up comes at the end. With new diesel in, it runs while our engineers confirm it's running smoothly, and then we go. If it's noticed soon, the vehicle very seldom has long-term damage, and the whole job takes place where it is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Many insurance policies include misfuelling cover, so it's worth checking yours while we're on the way.
About North Queensferry, for a moment
North Queensferry is a coastal village in Fife, situated on the north shore of the Firth of Forth, with a mix of detached housing and scenic views. North Queensferry has a population of around 1005 people and is located near the towns of Jamestown, Inverkeithing, and Port Edgar. North Queensferry sits at a low elevation of 11 metres above sea level, close to the city of Dunfermline. North Queensferry is part of the wider Fife region, with its residents commuting to nearby cities for work and leisure.
AdBlue drains across Fife, North Queensferry included
Throughout KY postcodes, the teams serving North Queensferry — a coastal village — work surrounding places as well, Inverkeithing and Port Edgar among them. Giving us your KY11 1 postcode pins you fastest of all.
Stopped heading to Carlingnose Point Wildlife Reserve, or bang in the centre of North Queensferry, the car remains put — there's no need to shift it at all. We drain it where it is. Awkward to explain? By Forth Bridges Light House Museum or a county line? Checking is better than assuming, and so ring.
Your situation, summed up
Where it has not started, phone then keep it that way. Whatever case fits, Petrol in Diesel takes over from there on 0333 366 0103, across Fife and in North Queensferry — once you stop, turn off then ring, if it's run.