AdBlue in the Diesel Tank in Oak Hill: What Now?
Has your engine turned over since the AdBlue went in? That one point decides nearly everything else from here. Anywhere the car is — Hollesley, Oak Hill — don't run an engine that has not been started yet. Keep nothing on, phone 0333 366 0103, and expect a proper flush plus a drain, carried out right where the car stands in Oak Hill. If it's run, stop as soon as it is safe then switch off. It is a larger job, yet step one doesn't change.
Match your case to one of the ones below, anywhere across Suffolk you happen to be.
Oak Hill forecourt: AdBlue in a diesel at the pump
Just now, bottle still in hand, it dawns on you that the cap you opened was the wrong one, right at the petrol pump. Anywhere in Oak Hill, then — the nearest petrol station, another forecourt nearby, or somewhere else nearby.
Meaning? Finding out on the forecourt is the best it gets. Only the tank has AdBlue; no part past it has taken it in.
Next: avoid the temptation to start it only to free up the pump. Ring us from the forecourt after your car is in a bay — the attendants will lend a hand to push it — and keep the receipt. The equipment is explosion-proof and safe on a live forecourt, and so a vehicle that can't be pushed clear gets cleared right at the petrol pump.
AdBlue in your diesel tank on a Oak Hill drive?
Days had gone by with the dash light on. Only by the recycling, the empty container in your hand, did you look back at the cap you had opened at the drive. Houses just off Oak Hill are hit as much as everywhere else.
What it means: if you haven't driven since, this is nearly as good as the forecourt. Diesel and AdBlue stay separate: the AdBlue drops to the base of the tank and remains put, however long it waits.
What to do: leave the keys inside the house so no one moves the vehicle in the morning. Then call. Your driveway is where it gets drained, be it in Oak Hill or Stores Corner. The pumps are quiet enough to use outside a house at night.
On the road around Oak Hill with AdBlue in a diesel
Filled up, pulled away, and soon the engine was turning unevenly, blowing smoke, losing power, or flashing up the dash. Acorn Rise, say, or the way towards Colchester — a run of under 50 miles.
What it means: your fuel system has pulled the AdBlue in. Past the fuel filter, through the pipework, and — the further the mileage — on into the high-pressure pump and every injector. Each mile and each restart takes it further.
Your move: pull up anywhere safe, then turn the motor off. Oak Hill sits over 50 miles from the M11; on it, come off at the next junction rather than pressing on for the services. It won't have cleared, and so there is no sense restarting to find out. Roughly what distance did it go? Tell us as you call.
AdBlue in the wrong tank of a hire, lease or company car
It's a vehicle you have had for a week. Your own motor either has no AdBlue or keeps it somewhere different, and so no one told you the AdBlue cap sits just next to your diesel. It can happen to anyone, anywhere around Suffolk.
What it means: the same as the scenarios above, depending on whether it's run, with one more step. Plenty of hire and company contracts want the owner to approve work on the car.
Settling it before the van turn up is quicker, so ring the rental company or your fleet manager, then us. Leave the vehicle off as the answer arrives, whether you're waiting at Melton or near Suffolk Punch Trust.
AdBlue in the diesel tank? Not sure, in Oak Hill
Honestly, the only answer may be that you think it did. What cap came off, you cannot recall; meanwhile the bottle weighs less than expected, and a whiff of ammonia lingers by your filler. Maybe at a friend's driveway in Boyton, or rushing outside Hollesley Primary School on the school run.
The point: the motor isn't harmed by some AdBlue splashed on the outside. AdBlue inside the diesel tank does. If there is AdBlue in your tank, turning on your car will suck it in, and it wouldn't tell you which either.
Next: act as though it got in, and keep the motor off. Ring and give the details: we would rather find a tank free of AdBlue than drain one after the engine has been run.
Each AdBlue drain in Oak Hill shares these stages
The job begins identically, whatever your situation. Our technicians come to your car, whether it's at a forecourt, a drive, the car park outside Shepherd and Dog Inn or a side street close to Hollesley Village Hall, and ask three things: what went in, roughly how much, and whether your motor has been run. Replies set the work; the price comes on the call while nobody has left yet.
AdBlue crystallises and is corrosive to some metals used in fuel systems, and so it won't rinse out on its own; that is why the flush, after the drain, counts far more here than with petrol. Then comes the filter — flushed, or replaced where needed — followed by clean diesel, and a test of the vehicle. If the motor has not run, the majority of jobs take about half an hour once we're there.
Our engineers fire it up at the end. Our test that it runs correctly on clean diesel comes before our technicians go. The whole job is done where your car is, and when it is caught soon, long-term damage is very rare. Payment is on the day, never upfront. For the insurer, there is a VAT invoice and a report from the engineer. Many insurance policies include misfuelling cover, so it's worth checking yours while we are on the way.
About Oak Hill and where it is
Oak Hill is a small village on the Suffolk coast, situated near the estuaries and marshes of the eastern seaboard. Oak Hill has a low elevation of around 16 metres, and its semi-detached housing stock reflects its development as a residential community. Oak Hill is located near other small settlements like Stores Corner and Duck Corner, and is within commuting distance of Colchester. Oak Hill remains a quiet village with a population of around 985 people.
AdBlue drains about Oak Hill and across Suffolk
Throughout IP postcodes, the vans serving Oak Hill — a coastal village — reach nearby towns too, Woodbridge Walk and Duck Corner included. The whereabouts is quickest from a postcode beginning IP12 3.
Whether your car is on a lay-by on the way to Oak Wood or in a car park in the middle of Oak Hill, it doesn't need to shift. Wherever it sits, that is where it gets cleared. Ring and ask instead of guessing if you're by Hollesley Village Sign, on a border, or anywhere awkward to pin down.
In one line: your situation
Still unrun? Keep it that way then ring. Started by now? Stop, switch off, phone. Petrol in Diesel handles the rest whatever case, across Oak Hill and Suffolk, on 0333 366 0103.