What Now? AdBlue in the Diesel Tank in Ochr-y-foel
Has the motor turned over since the AdBlue got in? This single point decides almost everything else from here. Out in Bryniau or right in Ochr-y-foel, an unrun motor must stay unrun. Call 0333 366 0103 with your ignition and motor both off. Across Ochr-y-foel, such a case is generally drained and flushed where it stands. If it's run, stop as soon as it is safe then switch off. The job is bigger, yet the first step is the same.
Find the scenario below that matches yours, wherever across Denbighshire it happened.
On a Ochr-y-foel forecourt with AdBlue in a diesel
The cap you unscrewed was the wrong one — and you only spot it as you're stood at the pump, bottle or nozzle in your hand. Whether Texaco, Sainsbury's or somewhere else in Ochr-y-foel, the case is identical.
Put simply: no better place exists to discover it. No pump has pulled it through, and so the AdBlue stays only in that tank.
What to do: do not get back in and start the car to clear the pump. A few things: a push into a space with the attendants assisting, the receipt kept, and a call to us from the forecourt. Can't move the car beside the petrol pump? Explosion-proof kit keeps a live forecourt safe, and so we can drain the vehicle in place.
Ochr-y-foel, at home: AdBlue in the diesel tank
Days had passed with the warning light on. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look a second time at the cap. Drives close to Ffordd Ffynnon get it as much as anywhere.
The upshot: zero miles since makes this nearly equal to finding it at the pump. On the floor of the tank is where AdBlue waits, since it won't blend with diesel — and a night passing makes no difference.
What to do: leave your keys inside the house so nobody moves your car in the morning. Then call. Dyserth or Ochr-y-foel: wherever your driveway is, that is where it gets emptied. Our equipment works quietly enough that it won't wake the street at night.
On the road around Ochr-y-foel with AdBlue in a diesel
You filled up, set off, and a mile or two later the motor began to run unevenly, smoke, lose power or light up the dashboard. Clwyd Avenue, say, or the route to St Asaph — a run of under 3 miles.
The point: your system has drawn AdBlue through by now. Mileage decides how deep it gets: filter and pipework to begin with, then the high-pressure pump and each injector. Every restart, like each mile, pushes it deeper.
What to do: pull over where it's safe to do so then switch off. On the Moreton Spur, under 15 miles from Ochr-y-foel, that means the next exit, not the services further on. No trial starts: clearing is not something AdBlue will do. Phone, saying how far your car went.
Hire, lease or company car with AdBlue in the wrong tank
A week ago, the car was new to you. Unknown to you, the two inlets sit side by side here — not like your own car, which has no AdBlue or stores it in another spot. It can happen to anyone, anywhere in Denbighshire.
The point: just as above, divided by if it ran, only with an added stage. Many hire and company contracts want the owner to approve work on the car.
Settling it before the van turn up is faster, so phone the rental company or your fleet manager, and then us. Leave it off while the answer arrives, whether you are waiting at Prestatyn or close to Dyserth Community Hall.
Not sure it was AdBlue in your diesel tank, Ochr-y-foel?
Honestly, the best answer may be that you think it did. Too light, that bottle; a hint of ammonia near the filler; a hazy recollection of which cap. Look familiar? The gates of the local primary school in a hurry, perhaps, or someone's driveway over in Tan-yr-allt.
The upshot: the motor is not harmed by some AdBlue spilled on the filler. Inside the diesel tank, however, AdBlue damages it. If there is AdBlue in that tank, firing up the vehicle would draw it in, and it would not tell you which either.
Your move: behave as though it did, and don't start your motor. Ring us and explain what you saw; we'd rather check a tank that turns out free of AdBlue than drain one that has already been run.
Ochr-y-foel: what each AdBlue drain has in common
Whichever scenario you are in, this job starts the same way. We come to the vehicle, whether it's on a forecourt, a driveway, the car park at Y-Bodunig or a side street near Dyserth Lead Mine Ash Tree Shaft, and ask three things: what went in, about how much, and whether your motor has run. Those answers decide the work, and you get our price on the phone, before anyone sets off.
AdBlue crystallises and eats at some metals in fuel systems, and so it does not wash out on its own; that is why a full flush, after the drain, counts far more with AdBlue than with petrol. Last come the filter, cleaned or renewed as needed; fresh diesel; and a check of the car. Where your motor hasn't run, expect about half an hour on site, in most cases.
Lastly, our engineers fire it up. Before our engineers leave, it is tested to be sure it runs properly on clean diesel. Our engineers do the entire job where the vehicle is, and long-term damage is very rare if it has been noticed early. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Many insurance policies include misfuelling cover, so it is worth checking yours whilst we are on the way.
About Ochr-y-foel
Ochr-y-foel is a coastal locality in Denbighshire, situated near the city of St Asaph and the communities of Dyserth, Cwm, and Marian Cwm. Ochr-y-foel has a population of around 662 people and is characterised by detached housing. Ochr-y-foel sits at an elevation of 54 metres, with views of the surrounding coastline.
Ochr-y-foel and Denbighshire: AdBlue drains across the area
Being a coastal area, Ochr-y-foel shares its vans with the surrounding places — Marian Cwm, Cwm — right across LL postcodes. Telling us a LL18 6 postcode pins you fastest of all.
Central Ochr-y-foel or a lay-by towards Dyserth Bowling Club: either way it sits, your car never needs to shift an inch for this drain. The van drains it in place. Awkward to explain? By Patterson Hall or a border? Checking beats assuming, so ring.
Your scenario, in one line
Engine never started: phone, leaving it alone. Run by now: stop, switch down, ring 0333 366 0103. Petrol in Diesel takes over the rest, within Ochr-y-foel or wherever across Denbighshire.