AdBlue in the Diesel Tank in Ockford Ridge: What Now?
One thing matters above all when AdBlue is in a diesel tank, and that is whether your engine has run since. Over in Godalming or right in Ockford Ridge, an unstarted motor should remain unrun. Leave your motor and the ignition off and phone 0333 366 0103; it is usually a drain and a thorough flush, done where the car is around Ockford Ridge. Where the motor has run, stop safely straight away, then turn it off. A bigger job, yes, yet the identical opening step.
Compare your case to one of the ones below, anywhere across Surrey you are.
Ockford Ridge forecourt: AdBlue in a diesel at the pump
Imagine it: standing by the pump, holding the bottle, you realise the cap you opened was not the right one. Whether JET, Shell or somewhere else in Ockford Ridge, the case is identical.
Put simply: there is no better place to be to spot it. The AdBlue is in the tank and nowhere else. Nothing has drawn it in.
Next: resist the urge to fire it up just to move away from the petrol pump. A few things: a shove into a bay with the attendants assisting, the bottle saved, and a ring to us from where you stand. Emptying it right at the pump is fine when it can't be shifted, because the equipment is explosion-proof.
AdBlue in your diesel tank at home around Ockford Ridge
The warning light had been on for days. Only at the recycling bin, the empty bottle in hand, did you glance back at the cap you had opened at the driveway. It occurs on drives just off Quarry Hill as often as anywhere.
The upshot: no miles since makes this nearly equal to spotting it at the pump. Diesel and AdBlue stay apart: the AdBlue drops to the floor of that tank and remains there, however long the night.
What to do: leave your keys inside the house so no one moves the vehicle in the morning. Then ring. Your drive is where it is emptied, be it around Ockford Ridge or Aarons Hill. Our equipment runs quiet enough that it won't wake the neighbours at night.
AdBlue in a diesel and already driving around Ockford Ridge?
You filled up, set off, and a mile or two later the engine began to run unevenly, smoke, lose power or light up the dashboard. Somewhere along Old Lodge Close or heading to Chichester — under 25 miles away.
The point: the system has pulled AdBlue in already. Through your filter, through the lines, and — the more the mileage — deeper into the high-pressure pump and each injector. It goes deeper with each mile driven and every restart.
Pull in somewhere safe — that is the next step — then turn it off. Ockford Ridge sits under 15 miles from the M3; on it, pull off at the next junction rather than pushing on for the services. Restarting it to test gets nothing — AdBlue never clears on its own. Call us and say how far you travelled.
A hire or company car with AdBlue in the wrong tank?
A week back, it was unknown to you. The AdBlue filler sits right alongside the diesel one, which you did not know, since your own car either has no AdBlue or keeps it somewhere else. It can happen to anyone, anywhere in Surrey.
What it means: the same as the scenarios above, depending on whether it has run, with one more step. The owner frequently has to approve the work, under many hire and company agreements.
Your move: rental firm or fleet manager to begin with, us next, since settling it early cuts time. If you're stranded in the car park outside Godalming, or by St Mark's Church and Community Centre, whilst you wait for an answer, leave your car off.
Ockford Ridge: unsure if it was AdBlue in the diesel tank?
Sometimes the fair answer is "I think so". Which cap was taken off, you can't say; but the bottle feels lighter than it ought to, and a whiff of ammonia hangs by your filler. The gates of St Mark and All Saints Church of England Primary in a hurry, say, or someone's drive out in Upper Eashing.
Meaning? Spills around the inlet don't touch your motor at all. AdBlue inside the diesel tank does. Any AdBlue in your tank will be sucked in by starting the car, and the start would not settle which it is in any case.
Do this: act as though it did, and never start the engine. Ring us and describe what you saw; we would rather check a tank that turns out clean than drain one that has already been run.
What each AdBlue drain in Ockford Ridge has in common
The job begins the same way, whatever your case. Our technicians come to the vehicle, whether it is on a forecourt, a drive, the car park at Inn on the Lake or a side street close to First Church of Christ Scientist, Godalming, and ask three things: what was put in, roughly how much, and whether the engine has been run. The price comes over the phone, ahead of anyone setting off, and the replies set the job.
A thorough flush follows this drain. With petrol it is standard; with AdBlue it is essential, since crystals build up and certain metals are attacked, and none of it washes away unaided. Last come your filter, flushed or renewed if necessary; clean diesel; and a test of the car. If the engine has not run, most jobs take about half an hour once we're there.
The final step is firing it up. With fresh diesel in, it runs while our technicians make sure it's running correctly, and then we head off. Our engineers do the whole job where the car is, and permanent damage is very uncommon if it has been noticed quickly. Nothing is taken upfront, settlement happens on the day, and you receive what the insurer wants: an engineer report plus a VAT invoice. Plenty of policies cover misfuelling, so look at yours while the van travels.
About Ockford Ridge itself
Ockford Ridge is a suburban area situated on the riverside in Surrey, with an elevation of 71 metres. Ockford Ridge lies approximately 31 miles from London and is close to nearby places such as Aarons Hill and Westbrook. Ockford Ridge has a population of around 3075 people and predominantly consists of semi-detached housing. Ockford Ridge is also near Holloway Hill, which is part of the surrounding landscape.
AdBlue drains across Surrey, Ockford Ridge included
Westbrook and Holloway Hill get the identical teams as Ockford Ridge, a residential suburb, plus other places over GU postcodes. Quickest of all: a GU7 2 postcode to show where you stand.
No moving is required, whether parked centrally in Ockford Ridge or in a layby en route to Bargate Wood, so leave it where it is. Our van empties it where it stands. Awkward to pin down? By Godalming Meeting or a border? Asking is better than assuming, so ring.
The one-line version
Where it hasn't started, phone and keep it that way. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there around Ockford Ridge and anywhere in Surrey on 0333 366 0103.