AdBlue in the Diesel Tank in Old Buckenham, and What to Do Next
Everything turns on one detail: if the engine has started after the AdBlue went in — more than anything else. Wherever the vehicle is — Stacksford, Old Buckenham — never run a motor that hasn't been started yet. Switch nothing on, phone 0333 366 0103, then expect a proper flush after a drain, done right where the vehicle sits in Old Buckenham. Pull over the moment you safely can then turn off, if it has already run. A bigger job, yes, yet the same opening move.
Wherever across Norfolk it took place, one of the cases below fits yours.
On a Old Buckenham forecourt with AdBlue in a diesel
Only at this point, nozzle still in hand, it dawns on you that the cap you took off was the wrong one, right at the pump. Perhaps you're at the Sainsbury's, perhaps at the Esso, possibly somewhere else in Old Buckenham.
The point: of every spot to find out, the forecourt is the best. No pump has pulled it in, so the AdBlue stays only inside the tank.
Next: avoid the temptation to fire it up only to free up the petrol pump. Have the staff to lend a hand pushing it to a bay, hold on to the receipt, then ring us right there. If it can't be shifted, it can be cleared at the pump: the equipment is explosion-proof and fine on a busy forecourt.
AdBlue in your diesel tank on a Old Buckenham drive?
On your dash, a reminder had shown all week. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look a second time at the cap. Drives near The Green see it as much as any other street.
What it means: if you have not driven since, this is nearly as good as the forecourt. As it is reluctant to blend, AdBlue drops low in the tank and waits. A night standing alters none of that.
Keep your keys indoors overnight — or someone may drive it off first thing — and phone us. In Cake Street or here around Old Buckenham, the drain happens at your drive. Late-night drains beside a house are no problem: the pumps are low-noise.
On the road around Old Buckenham with AdBlue in a diesel
A mile or two beyond topping up, the motor began misbehaving: roughness, smoke, lost power, warnings on the dash. Forge Close, say, or the way to Norwich — a run of under 15 miles.
The upshot: your system has pulled AdBlue in by now. The high-pressure pump and each injector see it as well on a bigger trip, after the filter and pipework have had it. More driving, more restarts: further it travels.
Next: pick a sensible spot, stop, then switch the engine off. Leave by the first junction — not the services further along — if you are on the M11, under 50 miles from Old Buckenham. Starting it again to check achieves nothing — AdBlue doesn't clear itself. Tell us know the mileage driven when you call.
AdBlue in the wrong tank of a hire, lease or company car
A week back, the car was new to you. Unbeknown to you, the two inlets are next to each other here — not like your own car, which has none or stores it in another spot. Wherever you are around Norfolk, every driver can be caught.
The upshot: just as above, split by if it ran, only with an added step. Work on your vehicle often requires the owner's go-ahead under hire or company terms.
Your move: rental firm or your fleet manager first, us next, since sorting it early cuts time. If you are stranded in the car park outside Attleborough, or by Old Buckenham Village Sign, while you wait for an answer, leave the car off.
Not sure it was AdBlue in your diesel tank, Old Buckenham?
"I think so" is often as honest as it gets. A faint ammonia whiff lingers near the filler, the bottle seems too light, and the cap you took off is a blur. Maybe it happened in a hurry at the school gates at Old Buckenham Primary School, or on a friend's drive in Dam Brigg.
Put simply: a spill round your filler leaves your engine unharmed. Inside your diesel tank, by contrast, AdBlue damages it. Firing up the vehicle cannot tell you which, and if there is AdBlue in the tank it would suck it in.
Do this: act as if it did, and don't start your engine. Checking a tank that proves clean is better than draining one after it's been run — so ring then tell us what you noticed.
The common ground in each Old Buckenham AdBlue drain
Whichever scenario you are in, the job starts the same way. Forecourt, driveway, The Gamekeeper's car park or a road beside All Saints — our van reaches the vehicle, and three questions come next: which fluid, which amount, and if it has run. Those replies settle this work, and you get our quote on the phone, before anyone sets off.
Then your tank is drained and the fuel system purged thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it doesn't rinse out on its own. Your filter is flushed, or replaced where it needs to be; fresh diesel goes in; and the car is tested. If your engine has not run, the majority of jobs take about half an hour once we're there.
The last step is firing it up. Our engineers make sure it runs smoothly on new diesel before leaving. When it's spotted quickly, the car very rarely has lasting damage, and the whole job happens where it is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. It is worth remembering: many insurers include misfuelling cover, and so a check of your policy as you wait is worthwhile.
About Old Buckenham
Old Buckenham is a rural village in the heart of Norfolk, situated approximately 14 miles south of Norwich and 83 miles north-east of London. Old Buckenham sits in a relatively flat landscape at an elevation of around 49 metres, surrounded by nearby places such as Cake Street, Ragmere, and Puddledock. Old Buckenham has a population of around 1301 people, predominantly living in detached houses.
Old Buckenham and Norfolk: AdBlue drains across the area
Ragmere and Puddledock get the same teams as Old Buckenham, a rural village, plus other towns throughout NR postcodes. Fastest of all: a NR17 1 postcode to show where you stand.
Centre of Old Buckenham or a layby towards New Buckenham Common - Open Access Land: wherever it sits, your car doesn't need to move at all for the drain. Our engineers drain the vehicle where it stands. Ring and check rather than guess if you are by War Memorial, near a border, or anywhere awkward to pin down.
Your situation, summed up
Where it hasn't started, phone and leave it off. Whatever line applies, Petrol in Diesel takes over from there on 0333 366 0103, across Norfolk and in Old Buckenham — after you stop, turn off and phone, if it's run.