Oldend: AdBlue in the Diesel Tank? Find Your Situation
What to do about AdBlue in a diesel tank comes down to one thing more than any other: whether the engine has run since it was put in. Out in Churchend or right around Oldend, an unstarted engine must remain that way. Keep nothing on, call 0333 366 0103, then count on a proper flush plus a drain, carried out just where the vehicle stands around Oldend. Stop the moment you safely can then switch off, if it has already run. Step one stays unchanged, even if the job is bigger.
Find the situation below that matches yours, wherever around Gloucestershire it happened.
AdBlue in a diesel on a Oldend forecourt
You are at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. It could be the Texaco, or the Shell, or a different forecourt in Oldend.
The point: of every spot to notice, this is the best. Nothing has drawn it through, so the AdBlue sits only inside your tank.
Your move: keep out of the car, even if the queue wants clearing. Ring us from the forecourt after the vehicle is in a space — the attendants will help roll it — then save the bottle. If it cannot be moved, it can be drained at the pump: the equipment is explosion-proof and fine on a working forecourt.
AdBlue in the diesel tank at home in Oldend
Several days had passed with the dash light on. Picked up a bottle, tipped it in outside the house, recycled the empty — and only then looked at the cap again, after the fact. Drives near Oldends Lane get it as much as anywhere.
In short: if your vehicle hasn't been driven since, it is almost equal to spotting it at the pump. AdBlue doesn't mix with diesel; it sinks to the bottom of your tank and waits there. Overnight does not change that.
Next: keys in the house, so no one takes the car off at breakfast. Then, phone. Newtown or Oldend: whichever your driveway sits, that is where it is emptied. The pumps are quiet enough to use outside a house at night.
Drove off with AdBlue in a diesel in Oldend?
Rough running, smoke, lost power or a glowing dashboard started a mile or two after the fill. A419, perhaps, or the route towards Gloucester — a run of under 10 miles.
What it means: your fuel system has drawn the AdBlue in. Past the fuel filter, along the pipework, and — the further the mileage — deeper into the high-pressure pump and every injector. It goes deeper with every extra mile driven and each restart.
Next: find a safe place, stop, and turn your engine off. Services farther on can wait: from the M5, under 3 miles out of Oldend, use the first junction. Do not restart the car to see if it has cleared; it will not have. Let us know the distance covered as you call.
A hire or company car with AdBlue in the wrong tank?
Seven days ago, it was new to you. On your own vehicle, AdBlue is missing or somewhere else. On this one, the cap is just next to your diesel cap — a surprise to you. Anywhere you happen to be across Gloucestershire, any motorist can be caught.
The point: just as above, divided by whether it ran, but with an added stage. Work on your vehicle often requires the owner's approval under rental or fleet agreements.
Next: ring the rental company or the fleet manager first, and then us — sorting it before our arrival is quicker. If you are stuck in the car park at Stonehouse, or by Saint Cyr, whilst you wait for an answer, leave your car off.
Not sure it was AdBlue in your diesel tank, Oldend?
"I think so" is often as honest answer there is. A faint ammonia whiff hangs around your filler, the bottle feels too light, and the cap you took off is a blur. Maybe it happened in a hurry at the school gates at Park Junior School, or on a friend's drive in Bridgend.
Meaning? Drips around the filler don't touch your motor at all. Once it is inside your diesel tank, though, it does. You can't tell which by turning the key, and doing so will suck in any AdBlue that is in that tank.
Take it that it was put in, and don't start your key. Inspecting a tank that turns out free of AdBlue is better than draining one once it's been run — so phone then describe to us what you noticed.
What every AdBlue drain in Oldend has in common
Each case has the same start to the job. Wherever your car is — Magpies Social Club's car park, a street by Stonehouse Methodist, a driveway, a filling station — the van arrives and asks about the liquid, the amount, and if the motor has turned over. Those replies decide this work, and you hear the quote on the phone, before anybody sets off.
Then that tank is cleared and the system purged thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it doesn't rinse out on its own. Last are your filter, cleaned or replaced if necessary; clean diesel; and a check of the vehicle. Where your motor has not run, expect about half an hour once we arrive, in most cases.
Firing it up comes at the end. Our test that it runs correctly on new diesel comes before our engineers go. The entire job is done where your car is, and when it's noticed soon, permanent damage is very rare. Paying is on the day, never in advance. For the insurer, there is a VAT invoice and a written report from the engineer. Plenty of insurance policies include misfuelling cover, so it's worth checking yours whilst we're on the way.
About Oldend, for a moment
Oldend is a small locality in Gloucestershire, situated on the riverside at a low elevation of 32 metres. Oldend lies near the city of Gloucester, approximately 8 miles to the southwest, and is surrounded by other localities such as Newtown and Nastend. Oldend has a population of around 542 people, predominantly living in terraced housing. Oldend is also relatively close to other nearby places, including Stonehouse.
AdBlue drains across Gloucestershire, Oldend included
Oldend is a small village, and the same teams that cover it work the places around it too, Nastend and Stonehouse among them, across the GL postcode area. Your whereabouts is quickest from a postcode beginning GL10 3.
Parked heading to Berryfields, or right in the heart of Oldend, the vehicle remains put — there's no need to move it anywhere. The drain is done right there. Ring and check rather than guess if you are close to Stonehouse Baptist Church, near a boundary, or anywhere awkward to explain.
In one line: your situation
Where it has not run, phone then keep it that way. Whatever case applies, Petrol in Diesel takes over from there on 0333 366 0103, across Gloucestershire and within Oldend — after you stop, switch off and ring, if it has run.