What Now? AdBlue in the Diesel Tank in Oxted
Has your motor turned over since the AdBlue was put in? This single question settles almost everything else from here. Wherever the car is — Pains-Hill, Oxted — never start a motor that has not been started yet. Switch nothing on, phone 0333 366 0103, and count on a thorough flush after a drain, done just where the vehicle sits in Oxted. Stop the minute you safely can and switch off, if it has already run. The job is bigger, yet the first stage is the same.
Wherever around Surrey it happened, one of the cases below matches yours.
On a Oxted forecourt with AdBlue in a diesel
Just now, bottle still in hand, it dawns on you that the cap you took off was the wrong one, right at the pump. Anywhere around Oxted, then — Shell, Esso, or somewhere else close by.
What it means: this is the best location to find out. Just the tank holds AdBlue; no part past it has taken it in.
Freeing the petrol pump is no excuse to run it — so don't get back in. Phone us from the forecourt once your vehicle sits in a space — the attendants will lend a hand to roll it — then keep the bottle. Stuck by the pump? Explosion-proof equipment keeps a busy forecourt sensible, so we can drain the car where it is.
AdBlue in your diesel tank at home in Oxted
The warning light had been on for days. A bottle bought at the shop, emptied in on the driveway — and it's only by the recycling that the cap caught your eye. Homes just off Station Road East get hit as often as everywhere else.
Put simply: if the car hasn't been driven since, it's almost equal to finding out at the forecourt. As it is unable to mix, AdBlue drops to the base inside that tank and waits. A night standing changes nothing.
Your move: keys indoors, and so nobody takes your vehicle anywhere first thing. After that, phone. In Limpsfield or right here around Oxted, the drain happens at your driveway. Our equipment runs quiet enough not to disturb the neighbours at night.
AdBlue in a diesel and already driving in Oxted?
Filled up, pulled away, and soon the motor was turning roughly, smoking, losing power, or flashing up the dash. Anywhere along Beatrice Road or else on the road towards Westminster — under 25 miles away.
Meaning? The pump has taken the AdBlue in. It has been through your filter and the fuel lines and, the further you went, into your high-pressure pump and the fuel injectors. Each mile and each restart takes it further.
What to do: pull over where it's safe to do so then switch off. On the M25, under a mile from Oxted, that means the next junction, not the services further on. Do not restart the vehicle to see if it has cleared; it will not have. About what distance did it gone? Say so when you phone.
AdBlue in the wrong tank: hire, lease and company vehicles
You've had the car hardly a week. Your own car either has no AdBlue or puts it somewhere different, so no one told you the AdBlue cap was just beside your diesel. It can happen to anyone, anywhere in Surrey.
Put simply: an extra stage on top of the cases above, and those turn on whether it has run. Plenty of hire and company agreements want the owner to approve work on the car.
Settling it before we turn up is quicker, so ring the hire company or your fleet manager, then us. Leave the vehicle off while the answer arrives, whether you are parked at the nearest station or close to Harrys Youth Centre.
Oxted: unsure if it was AdBlue in the diesel tank?
"I think so" is sometimes the most honest as it gets. Lighter, the bottle; a trace of ammonia round your filler; no clear recollection of the cap. Look familiar? Maybe at a friend's driveway in Limpsfield Common, or in a rush outside St Mary's CofE Primary School at the school run.
What it means: a little spilled about the filler does no damage to your motor. Once it's inside your diesel tank, though, it does. You can't tell which by turning the key, and doing so would draw in any AdBlue that is in the tank.
Take it that it went in, and don't turn your key. Tell us what you saw on your phone. A clean tank checked is a better result than an already-run one emptied.
What each AdBlue drain around Oxted has in common
No matter the case, a single opening applies. Forecourt, drive, The Oxted Inn's car park or a road by Tandridge Leisure Centre — the van reaches the vehicle, and three questions come next: what fluid, what quantity, and if it ran. Those replies determine this work, and you get our price by phone, before anybody heads out.
AdBlue crystallises and eats at certain metals in fuel systems, and so it won't wash out on its own; that is why the flush, after this drain, counts much more here than with petrol. Fresh diesel goes in once the filter has been cleaned or replaced, and the car is then checked. Not started? Then roughly half an hour on site is most jobs.
The last step is starting it. We make sure it runs properly on clean diesel before leaving. The whole job is done where the vehicle is, and if it is caught soon, lasting damage is very unusual. Nothing is paid upfront, payment happens on the day, and you receive what the insurer asks for: an engineer report and a VAT invoice. Many insurance policies cover misfuelling, so look at yours as we head over.
About Oxted, for a moment
Oxted is a town situated in the county of Surrey, England, with a riverside setting and an elevation of around 105 metres. Oxted lies approximately 18 miles south of London and is close to nearby places such as Limpsfield, Broadham Green, and Hurst Green. Oxted has a population of around 8536 people and is characterised by predominantly detached housing. Oxted benefits from its location in the South East region, with good transport links to nearby cities.
Oxted and Surrey: AdBlue drains across the area
Broadham Green and Hurst Green get the identical vans as Oxted, a riverside town, along with other towns throughout RH postcodes. Telling us a RH8 0 postcode pins you fastest of all.
Parked en route to Master Park, or bang in the centre of Oxted, the vehicle stays where it is — there is no need to shift it anywhere. Our van drains it where it stands. If you are somewhere hard to explain, close to Everyman Cinema Oxted or close to a boundary, ring and ask instead of guessing.
In one line: your situation
Engine not started: ring, and leave it switched off. Run by now? Pull over, switch off, ring. Petrol in Diesel handles the rest whichever it is, across Oxted and Surrey, on 0333 366 0103.