What Now? AdBlue in the Diesel Tank in Papworth Everard
One thing counts above all once AdBlue is in a diesel tank, and it is if your motor has run since. Out in Eltisley or right in Papworth Everard, an unrun engine must stay that way. Switch nothing on, phone 0333 366 0103, and expect a proper flush plus a drain, carried out right where the vehicle stands in Papworth Everard. If it has run, stop as soon as it is safe and switch off. It is a larger job, though stage one does not change.
Match your case to a situation from the list below, wherever across Cambridgeshire you happen to be.
On a Papworth Everard forecourt with AdBlue in a diesel
Picture it: standing by the petrol pump, gripping the nozzle, you spot the filler you opened was not the right one. Anywhere in Papworth Everard, then — Shell, Phoenix (Empson Motors), or anywhere else close by.
What it means: this is the best location to find out. No pump has drawn it in, and so the AdBlue stays just inside that tank.
Next: avoid the urge to start it only to move away from the pump. Three things: a shove into a bay with the attendants assisting, the receipt saved, and a ring to us from where you stand. If it can't be moved, it can be drained at the petrol pump: the equipment is explosion-proof and fine on a busy forecourt.
AdBlue in your diesel tank on a Papworth Everard drive?
The warning light had been on for days. A bottle from the shop, emptied in at the drive — and it's only at the bin that the cap caught a second look. Drives near North Lodge Drive get it as much as anywhere.
The upshot: no miles since leaves this almost equal to finding it at the pump. Being reluctant to blend, AdBlue drops low in the tank and stays. One night parked changes none of that.
What to do: leave your keys inside the house so no one moves the car in the morning. Then ring. In Papworth St Agnes or right here in Papworth Everard, the drain happens on your driveway. Even at night, the pumps are quiet enough for a driveway.
On the road around Papworth Everard with AdBlue in a diesel
Topped up, pulled away, and before long the engine was turning roughly, smoking, down on power, or lighting up your dash. Anywhere on Ermine Street South or else heading to Cambridge — under 15 miles away.
The upshot: your system has pulled AdBlue in already. It's been through your filter and the fuel lines and, the further you went, into the high-pressure fuel pump and the injectors. More miles, more restarts: deeper it travels.
Next: pick a safe spot, stop, then switch the engine off. Exit at the next junction — not the services beyond — if you are on the M11, under 10 miles from Papworth Everard. No trial restarts: clearing itself isn't something AdBlue will do. Call us and say how far you travelled.
Hire, lease or company car with AdBlue in the wrong tank
You have only had this vehicle for days. Your own car either has no AdBlue or puts it elsewhere, and so no one told you the AdBlue inlet sits just next to the diesel. Any driver, wherever across Cambridgeshire, might do the same.
The upshot: exactly as above, divided by if it ran, but with an added stage. Many hire and fleet contracts require the owner's approval for work.
Next: phone the rental company or the fleet manager first, and then us — settling it before we arrive is faster. Waiting for a reply at the car park outside St Neots, or near St Luke? Keep the car off throughout.
Not sure it was AdBlue in your diesel tank, Papworth Everard?
Sometimes the fair answer is "I think so". The bottle is lighter than it should be, there is a faint smell of ammonia about the filler, and you cannot remember which cap you took off. The gates of Pendragon Community Primary School in a hurry, perhaps, or someone's drive over in Hilton.
Meaning? Spills around the inlet don't touch your engine at all. Inside the diesel tank, however, AdBlue harms it. Any AdBlue in that tank will be sucked in by starting the car, and the start would not settle which it is in any case.
Take it that it got in, and don't start the key. Describe what you saw on your phone. A clean tank checked counts as a better outcome than an already-run one emptied.
Papworth Everard: what each AdBlue drain has in common
Every case gets the same start to the job. Three things are asked when our engineers arrive — on a filling station, a driveway, a road beside Papworth Village Hall or the car park at the pub in the village: the liquid, the quantity, and if the motor has been started. On the phone, ahead of dispatch, you hear our quote, and those answers decide the job too.
Then that tank is cleared and your system cleaned thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it doesn't rinse out on its own. Your filter is flushed, or replaced where it needs to be; fresh diesel goes in; and the vehicle is tested. Where the engine hasn't been started, expect roughly half an hour on site, for most cases.
Firing it up comes at the end. Our test that it runs correctly on new diesel comes before our engineers leave. Our technicians do the whole job where the car is, and lasting damage is very unusual when it has been noticed early. Paying is on the day, never in advance. For your insurer, there is a VAT invoice and a report from the engineer. Many insurance policies include misfuelling cover, so it is worth checking yours while we are on the way.
About Papworth Everard and where it is
Papworth Everard is a village in Cambridgeshire, situated approximately 10 miles west of Cambridge and 51 miles north of London. Papworth Everard lies in a relatively low-lying area, with an elevation of around 40 metres, and is surrounded by other small villages such as Papworth St Agnes and Elsworth. Papworth Everard has a population of around 2638 people, predominantly living in detached houses.
AdBlue drains around Papworth Everard and across Cambridgeshire
As a rural village, Papworth Everard has the same vans as the surrounding towns — Elsworth, Yelling — right through CB postcodes. The whereabouts is clearest from a postcode beginning CB23 3.
Whether the vehicle is on a lay-by on the way to Papworth Wood or in a car park in the middle of Papworth Everard, it doesn't need to shift. Our engineers drain it where it stands. If you are somewhere hard to describe, near Papworth Library or close to a border, ring and ask rather than assuming.
In one line: your scenario
Not run yet: keep it off and ring. Run by now? Pull over, switch off, phone. Petrol in Diesel takes over the remainder whichever case, across Papworth Everard and Cambridgeshire, on 0333 366 0103.