AdBlue in the Diesel Tank in Parc-hendy: What Now?
One fact counts most once AdBlue is in a diesel tank, and it is if the motor has been started afterwards. Not started so far? Then leave the vehicle that way, wherever your car is — Parc-hendy or Wernbwll. Ring 0333 366 0103 with the key and engine both off. Across Parc-hendy, that is generally drained and cleaned on the spot. When your motor has run, pull in somewhere safe straight away, then turn the vehicle off. A larger job, yes, but the identical opening step.
Wherever in Swansea it took place, one of the cases below fits yours.
AdBlue in a diesel on a Parc-hendy forecourt
You are at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. It might be the Shell, or perhaps the Tesco, or a different station around Parc-hendy.
Meaning? Finding out here is as good as it gets. Nothing has pulled it in, so the AdBlue sits only inside your tank.
What to do: do not get back in and start it to clear the pump. Ring us from the forecourt once your vehicle is in a space — the staff will help roll it — then keep the receipt. Our equipment is explosion-proof and safe on a live forecourt, so a car that cannot be pushed clear gets drained where it is at the pump.
AdBlue in your diesel tank at home in Parc-hendy
On the dash, a reminder had shown all week. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look again at the cap. It takes place on drives just off Old Colliery Road as often as anywhere.
The upshot: no driving since leaves it nearly equal to spotting it at the pump. On the floor of the tank sits exactly where AdBlue stays, because it won't blend with diesel — and a night passing makes no difference.
Your move: the keys in the house, so no one takes the car off at breakfast. Then, ring. Our technicians drain the vehicle on your drive, whether that's around Parc-hendy or out in Pen-y-Lan. Late-night clears outside a house are no problem: the pumps are quiet.
On the road in Parc-hendy with AdBlue in a diesel
Topped up, drove away, and before long the engine was running roughly, blowing smoke, losing power, or lighting up your dash. It might have been heading to Swansea, under 10 miles away, or just along Ael-y-Bryn.
In short: the AdBlue has been pulled through your fuel system. The high-pressure pump and each injector get it as well on a bigger trip, after your filter and lines have it. More miles, more restarts: deeper it goes.
Next: pick a safe place, stop, and switch your engine off. Service stations farther on are too far: from the M4, under 5 miles out of Parc-hendy, take the next junction. It will not have cleared, so there is no point starting it again to check. Phone us and say how far you went.
A hire or company car with AdBlue in the wrong tank?
A week ago, the car was new to you. The AdBlue filler is right next to the diesel filler, which you didn't know, since your own vehicle either has no AdBlue or keeps it somewhere else. Anyone, anywhere across Swansea, might make the same.
In short: an extra step on top of the cases above, and those depend on if it has run. Plenty of hire and company contracts require the owner's approval before repairs.
Next: ring the rental company or your fleet manager first, and then us — settling it before our arrival is quicker. Leave the car switched off while the answer comes, whether you're parked at Bynea or close to Gower Fresh Christmas Trees.
Parc-hendy: unsure if it was AdBlue in your diesel tank?
Sometimes the honest answer is "I think so". Lighter, that bottle; a trace of ammonia near the filler; a hazy memory of which cap. Sound familiar? The gates of the local primary school in a rush, perhaps, or a friend's driveway out in Llanmorlais.
Meaning? Drips around the filler never reach the motor at all. Inside the diesel tank, by contrast, AdBlue damages it. Any AdBlue in that tank would be sucked in by turning on the car, and the start would not settle which it is in any case.
What to do: treat it as if it got in. Do not start it. Inspecting a tank that proves clean beats draining one once it's been run — so phone then describe to us what you noticed.
Parc-hendy: what each AdBlue drain has in common
Each case has the same start to the work. Forecourt, drive, Royal Oak's car park or a road beside Canoe Safari — the van reaches your car, and three answers come next: what fluid, what amount, and whether it has run. The price is given over the phone, ahead of anyone setting off, and those answers set the job.
A thorough flush follows this drain. With petrol it is routine; with AdBlue it's essential, since crystals build up and some metals corrode, and none of that rinses out unaided. The filter is cleaned, or replaced where it needs to be; clean diesel goes in; and the car is tested. If the engine hasn't run, the majority of jobs take about half an hour once we're there.
The final step is starting it. Our test that it runs properly on new diesel comes before our engineers leave. When it is spotted quickly, the car very seldom has permanent damage, and the whole job takes place where it is. For your insurer: the engineer's report and the VAT invoice. For you: payment on the day, no money upfront. Check your insurance before we arrive: cover for misfuelling comes included in many policies.
About Parc-hendy itself
Parc-hendy is a coastal locality in Swansea, situated approximately 7 miles from the city centre, with a mix of semi-detached housing and local amenities. Parc-hendy sits at an elevation of around 50 metres, overlooking the coastline and nearby beaches. Parc-hendy is close to nearby places such as Pen-y-Lan and Pen-clawdd, and is part of the wider Swansea urban area. Parc-hendy has a population of around 1104 residents, living in a predominantly semi-detached housing stock.
Parc-hendy and Swansea: AdBlue drains across the area
Pen-clawdd and Blue Anchor get the identical teams as Parc-hendy, a coastal area, along with further places over SA postcodes. The whereabouts comes quickest from a postcode beginning SA4 3.
Stopped heading to Gower Golf Club, or bang in the centre of Parc-hendy, your car stays where it is — there's no need to move it at all. The drain is done right there. Assuming doesn't help near The Gateway, on a county line or somewhere hard to pin down; ring and ask.
In one line: your situation
Engine not started: ring, and leave it alone. Run by now: stop, power down, phone 0333 366 0103. Petrol in Diesel takes over the rest, within Parc-hendy or wherever in Swansea.