Partridge Green: AdBlue in the Diesel Tank? Find Your Situation
What to do about AdBlue in a diesel tank comes down to one thing more than any other: if the engine has been run since it got in. Over in West Grinstead or here in Partridge Green, an unstarted engine should remain that way. Keep nothing on, phone 0333 366 0103, then count on a proper flush plus a drain, done just where the car sits around Partridge Green. Where the engine has run, pull in somewhere safe straight away, then switch the car off. The job is bigger, yet the first stage is the same.
Find the scenario below that matches yours, wherever in West Sussex it happened.
Partridge Green forecourt: AdBlue in a diesel at the pump
Only now, bottle still in hand, you realise that the cap you took off was the wrong one, right at the pump. It could be the Pretty's Garage, or the Shell, or a different forecourt in Partridge Green.
Meaning? Finding out on the forecourt is the best it can be. No pump has drawn it through, and so the AdBlue sits just in your tank.
What to do: don't get back in and fire it up to clear the pump. Ask the attendants to help you roll the vehicle into a parking space, keep the receipt or the bottle, then phone us from the forecourt. Our equipment is explosion-proof and fine on a busy forecourt, so a vehicle that can't be pushed clear gets cleared right at the pump.
At home around Partridge Green with AdBlue in the diesel tank
For days the dash had been warning you. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look once more at the cap. Driveways close to Wilton Close get it as much as any other street.
The point: no driving since makes this nearly as good to finding it at the petrol pump. AdBlue does not mix with diesel; it sinks to the bottom of that tank and waits there. Overnight does not change that.
Put the keys in the house overnight — otherwise someone might take it off first thing — and phone us. In Littleworth or right here in Partridge Green, the drain happens on your driveway. Even at night, our pumps are quiet enough for a driveway.
AdBlue in a diesel and already driving in Partridge Green?
Rough running, smoke, lost power or a glowing dashboard arrived a short way beyond the top-up. Village Hall Lane, perhaps, or the route towards Brighton and Hove — a run of under 15 miles.
Meaning? The fuel pump has taken the AdBlue in. Through your filter, along the lines, and — the further the distance — deeper into the high-pressure pump and every injector. Each restart, like each mile, carries it on.
What to do: pull over where it is safe and switch off. Service stations farther along are too far: from the M23, under 10 miles out of Partridge Green, use the first junction. Don't restart the vehicle to see if it has cleared; it will not have. Phone, and say how far the car was driven.
Hire, lease or company car with AdBlue in the wrong tank
You've had the car barely a week. On your own car, AdBlue is absent or elsewhere. On this one, the inlet is right by your diesel cap — news to you. It can happen to anyone, anywhere in West Sussex.
Put simply: an extra step on top of the cases above, which turn on if it's run. The owner often needs to sign off the work, under many hire and company agreements.
What to do: call the hire firm or your fleet manager first, then us. That's faster settled before our technicians get there than after. Waiting for an answer at the car park at Christs Hospital, or near Partridge Green Village Hall? Keep your car off throughout.
Not sure it was AdBlue in the diesel tank, Partridge Green?
Truthfully, the best answer might be that you think so. A slight ammonia smell hangs near your filler, the bottle seems too light, and which cap came off is hard to recall. Maybe it happened in a hurry at the school gates at Jolesfield CofE Primary School, or on a friend's drive in Ashurst.
Meaning? Drips outside the filler don't touch your motor at all. If it's inside the diesel tank, though, it does. If there is AdBlue in the tank, firing up the car will suck it in, and it would not tell you which either.
Do this: behave as if it got in, and don't start the engine. Phone with what you saw: we would sooner confirm a tank free of AdBlue than empty one once the motor has been run.
The common ground in each Partridge Green AdBlue drain
Each situation has the same opening to the work. Wherever your vehicle stands — The Partridge's car park, a street by Partridge Green Methodist Church, a driveway, a filling station — the van arrives and we ask about the fluid, the amount, and if your motor has turned over. Replies set the work; the price follows on the call while no one has set off yet.
Emptying the tank comes first, followed by a full flush — more vital with urea than with petrol, because crystals and corrosion won't go by themselves, however long you wait. Your filter is flushed, or replaced where it needs to be; fresh diesel goes in; and your car is tested. Never started? Then roughly half an hour on site is most jobs.
Our engineers start the engine at the end. Our check that it runs properly on fresh diesel comes before our technicians head off. If it is noticed quickly, the vehicle very seldom has permanent damage, and the whole job happens where it is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Many insurance policies include misfuelling cover, so it is worth checking yours while we're on the way.
About Partridge Green
Partridge Green is a village in West Sussex, situated inland at a low elevation of around 13 metres, and is located near the villages of Littleworth, Shermanbury, and Bines Green. Partridge Green has a mix of housing types, with semi-detached homes being predominant, and is within commuting distance of Brighton and Hove, as well as London. Partridge Green remains a small community with a population of approximately 1911 residents.
Partridge Green and West Sussex: AdBlue drains across the area
Shermanbury and Bines Green have the same teams as Partridge Green, a rural village, along with other towns over RH postcodes. Your whereabouts comes clearest from a postcode beginning RH13 8.
Stopped heading to Ash Wood, or right in the centre of Partridge Green, your car remains put — there's no need to move it anywhere. Where it sits, that's where it is cleared. Tricky to explain? By St. Michael & All Angels Church or a county line? Checking beats assuming, and so ring.
The one-line version
Motor not started: phone, and leave it switched off. Whatever line applies, Petrol in Diesel handles the rest on 0333 366 0103, throughout West Sussex and within Partridge Green — once you stop, turn off and phone, if it has run.