AdBlue in the Diesel Tank in Payton: What Now?
One thing counts above all when AdBlue is in a diesel tank, and it is whether the motor has been started afterwards. Out in Rockwell Green or here in Payton, an unstarted engine must remain that way. Usually that is emptying and properly purging it right there in Payton — and so leave your ignition and motor off and ring 0333 366 0103. If it has run, stop as soon as it is safe and switch off. Stage one stays the same, even if the job is bigger.
Compare what happened to one of the list below, anywhere across Somerset you are.
At the petrol pump in Payton: AdBlue in a diesel
Picture it: standing by the pump, holding the nozzle, you realise the cap you opened wasn't the right one. Be it BP, Esso or anywhere else around Payton, the case is identical.
In short: there is no better place to be to discover it. Nothing has pulled it through, so the AdBlue sits only in your tank.
Do this: stay out of the driver's seat, even if the queue needs freeing. Have the staff to lend a hand rolling it into a bay, hold on to the receipt, then phone us right there. Draining it right at the pump is possible when it cannot be shifted, because the equipment is explosion-proof.
AdBlue in your diesel tank at home in Payton
Several days had gone by with the warning light on. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look once more at the cap. Homes just off Harpford Farm Lane are hit as often as anywhere else.
What it means: if you have not driven since, this is almost as good as the forecourt. AdBlue doesn't mix with diesel; it sinks to the bottom of the tank and waits there. Overnight doesn't change that.
Next: the keys indoors, so nobody drives the car anywhere first thing. Then, phone. Westford or Payton: wherever your driveway is, that is where it is emptied. The pumping kit works quiet enough that it won't wake the neighbours at night.
Drove off with AdBlue in a diesel around Payton?
A short way after filling up, your engine began playing up: roughness, smoke, less power, warnings on the dash. Maybe it was on Payton Road, maybe on the way out towards Exeter, under 25 miles away.
Meaning? Your pump has sucked the AdBlue in. The high-pressure pump and every injector see it as well on a longer trip, once your filter and lines have it. Each mile and each restart takes it further.
Stop somewhere safe — that's the next job — then switch everything off. Payton lies under 3 miles from the M5; on it, pull off at the next junction instead of pressing on to the services. It won't have cleared, so there is no point starting it again to find out. Call, saying how far the car went.
Hire, lease or company car with AdBlue in the wrong tank
You have just had this car for days. The AdBlue filler is right next to the diesel filler, which you didn't know, since your own vehicle either has no AdBlue or keeps it somewhere else. Throughout Somerset, no one is immune.
Meaning? Whichever applies above applies here — run or not — plus one further stage. Plenty of hire and company contracts want the owner to approve work on the vehicle.
Sorting it before we arrives is faster, and so phone the hire company or your fleet manager, then us. Hanging on for a reply in the car park at Tiverton Parkway, or near Prowse Mill? Leave the engine off meanwhile.
Payton: unsure whether it was AdBlue in the diesel tank?
"I think so" is often as honest as it gets. The bottle is lighter than it should be, there's a faint smell of ammonia around your filler, and you cannot remember which cap you took off. It might have been at a friend's driveway in Thorne St Margaret, or rushing outside Rockwell Green Church of England Primary School on the school run.
The upshot: your motor isn't harmed by some AdBlue splashed on the filler. Once it is inside your diesel tank, though, that changes. If there is AdBlue in your tank, turning on the car will suck it in, and it would not tell you which either.
Next: act as though it got in, and leave the motor off. Inspecting a tank that turns out free of AdBlue is better than emptying one once it has been run — so ring then tell us what you noticed.
Each AdBlue drain around Payton shares these steps
Whatever the situation, one opening applies. Forecourt, driveway, The Holywell Inn's car park or a road beside St Peter — the van reaches your vehicle, and three answers follow: what liquid, which amount, and if it ran. Those answers determine the work, and you get the price on the phone, before anyone sets off.
A thorough flush comes after this drain. With petrol it's routine; with AdBlue it is essential, because crystals build up and certain metals are attacked, and neither washes away unaided. Clean diesel is put in once the fuel filter has been cleaned or replaced, and your car is finally tested. The majority of unstarted vehicles are a half-hour visit from the moment our engineers turn up.
The final step is firing it up. We check it runs smoothly on clean diesel before leaving. Our technicians do the whole job where the car is, and lasting damage is very uncommon when it has been noticed early. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. It is worth remembering: many insurers include misfuelling cover, so a quick look at your policy while we travel pays.
About Payton, briefly
Payton is a small hamlet situated on the riverside in Somerset, with a low elevation of around 73 metres. Payton lies near the villages of Westford and Runnington, and is close to Holywell Lake. Payton is characterized by its predominantly detached housing stock, and is located approximately 21 miles from Exeter. Payton is a relatively small community, with a population of around 561 people.
Payton and Somerset: AdBlue drains across the area
Payton is a rural hamlet, and the same vans that cover it work the towns near it too, Holywell Lake and Runnington among them, across the TA postcode area. A postcode starting TA21 0 is the quickest way to tell us where you are.
Stopped en route to Harpford Wood, or bang in the heart of Payton, the car stays where it is — there is no need to move it at all. The drain happens right there. Guessing won't help near Rockwell Green Christian Centre, on a border or anywhere hard to describe; ring and ask.
The one-line version
Where it has not run, phone and leave it off. Started by now? Stop, switch off, ring. Petrol in Diesel takes over the remainder whatever case, in Payton and Somerset, on 0333 366 0103.