What Now? AdBlue in the Diesel Tank in Penperlleni
One fact counts above all once AdBlue is in a diesel tank, and it is if your engine has run since. Not run yet? Then leave the vehicle like that, whether your vehicle sits — Penperlleni or Nant-y-derry. Leave the engine and the ignition off then phone 0333 366 0103; it's generally a drain and a thorough flush, done where the car is in Penperlleni. Pull over the moment you safely can and turn off, if it has been run. It is a bigger job, though stage one doesn't change.
Below: the cases our technicians see, anywhere in Monmouthshire. Pick the one that fits.
At the pump around Penperlleni: AdBlue in a diesel
Picture it: standing by the pump, holding the nozzle, you realise the cap you took off was not the right one. It could be the Esso, or perhaps the Shell, or another forecourt in Penperlleni.
The upshot: of all places to find out, the forecourt is the best. Still inside your tank, with no fuel pulled onwards: that is where the AdBlue is.
What to do: don't get back in and fire it up to clear the pump. Have the attendants to lend a hand rolling it into a space, hold on to the bottle, then ring us right there. Emptying it there at the pump is possible when it cannot be moved, since the equipment is explosion-proof.
At home in Penperlleni with AdBlue in your diesel tank
For days the dash had been nagging you. Bought a bottle, tipped it in outside the house, recycled the empty — and at that point looked at the cap again, after the fact. Just off Fairfield is not less likely from anywhere.
Meaning? As long as your car has not moved since, it's second to the pump case. AdBlue doesn't mix with diesel; it sinks to the bottom of that tank and waits there. Overnight doesn't change that.
What to do: leave your keys inside the house so nobody moves your car in the morning. Then call. We drain the vehicle on your driveway, whether that is in Penperlleni or out in Goetre. Even at night, our pumps are quiet enough for a driveway.
AdBlue in a diesel and already driving around Penperlleni?
You filled up, set off, and a mile or two later your motor began to run unevenly, smoke, lose power or light up the dashboard. Midfield, say, or the way towards Newport — a trip of under 15 miles.
The upshot: your system has drawn AdBlue through by now. Mileage decides how far it goes: filter and pipework to begin with, then the high-pressure pump and each injector. Each mile and each restart takes it further.
Stop somewhere safe — that's the next job — then turn it off. On the M4, under 10 miles from Penperlleni, that means the next exit, not the services further on. No test restarts: clearing isn't something AdBlue does. Phone, and say what distance your vehicle went.
AdBlue in the wrong tank: hire, lease and company vehicles
It's a motor you have had for a week. Your own vehicle either has no AdBlue or keeps it somewhere different, and so nothing told you the AdBlue cap sits right next to the diesel. It can happen to anyone, anywhere across Monmouthshire.
The point: exactly as above, split by whether it ran, but with one added stage. Plenty of hire and fleet agreements need the owner's approval for repairs.
What to do: ring the hire firm or your fleet manager first, then us. That is quicker settled before we get there than after. Waiting for a reply in the car park at Pontypool and New Inn, or near Little Mill Baptist Chapel? Keep the car off throughout.
Penperlleni: unsure if it was AdBlue in the diesel tank?
At times, "I think so" is the most you can truthfully say. What cap came off, you cannot say; meanwhile the bottle weighs less than expected, and ammonia hangs by the filler. The gates of the local primary school in a hurry, say, or a friend's drive out in Little Mill.
Meaning? Drips around the filler don't reach your engine at all. AdBlue inside your diesel tank does. Firing up the vehicle won't tell you which, and if there is AdBlue in the tank it will draw it in.
What to do: treat it as if it got in. Do not fire it up. Inspecting a tank that turns out clean beats emptying one after it's been run — so phone and describe to us what you saw.
Penperlleni: what every AdBlue drain has in common
The work opens the same way, whichever the situation. Forecourt, driveway, Goytre Arms's car park or a road by Goytre Hall — the van comes to your car, and three questions follow: which fluid, which quantity, and if it has run. Replies set the job; the quote follows on the call while no one has left yet.
Draining the tank comes next, then a full flush — more important after urea than after petrol, since crystals and corrosion won't go on their own, no matter how long you wait. Last are the fuel filter, cleaned or renewed if necessary; fresh diesel; and a check of the car. Where your motor has not been started, allow roughly half an hour once we arrive, in most jobs.
Starting the engine comes at the end. With clean diesel in, it runs while our technicians make sure it is running correctly, and then we leave. Lasting damage is very rare if it is caught quickly, and the entire job is done where the car is. Nothing is taken upfront, settlement is made on the day, and you get what the insurer wants: an engineer report plus a VAT invoice. Plenty of insurance policies include misfuelling, so look at yours as we head over.
About Penperlleni and where it is
Penperlleni is a village situated on the banks of a river in Monmouthshire, with a relatively low elevation of 85 metres. Penperlleni lies near several smaller settlements, including Goetre, Croes y pant, and Penpedairheol, and is approximately 10 miles from the city of Newport. Penperlleni has a population of around 1119 people, who mostly reside in detached houses. Penperlleni is also within commuting distance of major cities, being around 123 miles from London.
AdBlue drains around Penperlleni, and across Monmouthshire too
Being a village, Penperlleni has the same vans as the surrounding places — Penpedairheol, Croes y pant — all the way through NP postcodes. A postcode starting NP4 0 is the quickest way to tell us where you are.
Parked heading to Ynys-y-pica Wood, or right in the heart of Penperlleni, your car stays put — there's no need to move it anywhere. The drain is done on the spot. If you are somewhere hard to describe, near Little Mill Village Hall or close to a boundary, ring and ask instead of guessing.
Your scenario, in one line
Engine not started: ring, leaving it alone. Run already? Stop, switch off, phone. Petrol in Diesel handles the rest whichever it is, in Penperlleni and Monmouthshire, on 0333 366 0103.