AdBlue in the Diesel Tank in Penyrheol, and What to Do Next
What to do about AdBlue in a diesel tank comes down to one thing more than any other: whether your motor has run since it was put in. If it hasn't, keep it that way, whether the car is in Penyrheol itself or out in Churchill Park. Switch nothing on, ring 0333 366 0103, then expect a thorough flush plus a drain, carried out just where your car stands in Penyrheol. When the engine has run, stop somewhere safe first, then switch the car off. The job is bigger, yet the first stage is the same.
Find the situation below that matches yours, wherever in Caerphilly it happened.
Penyrheol forecourt: AdBlue in a diesel at the pump
The cap you opened was the wrong one — and you just notice it as you are stood at the petrol pump, bottle or the nozzle in hand. It might be the Texaco, or perhaps the Asda, or another forecourt in Penyrheol.
The point: of all places to notice, the forecourt is the best. The AdBlue is in that tank and nowhere else. Nothing has drawn it in.
Your move: stay out of the driver's seat, however much the queue wants freeing. Ask the attendants to help you roll your car into a parking bay, keep the till receipt or the bottle, then phone us from the forecourt. Our equipment is explosion-proof and safe on a live forecourt, and so a vehicle that cannot be pushed away gets cleared right at the petrol pump.
Penyrheol, at home: AdBlue in the diesel tank
On your dash, a warning had shown for days. Only at the recycling bin, the empty bottle in your hand, did you look back at the cap you had opened at the drive. Right off Thomasville is not less likely from any other place.
What it means: if you have not driven since, this is nearly as good as the forecourt. AdBlue doesn't mix with diesel; it sinks to the bottom of that tank and waits there. Overnight does not change that.
Put the keys indoors tonight — or a person might take it away at breakfast — and call us. Energlyn or Penyrheol: whichever your driveway is, that is where it is drained. The pumps are quiet enough to use outside a house at night.
On the road in Penyrheol with AdBlue in a diesel
Topped up, drove away, and soon the motor was running roughly, blowing smoke, losing power, or flashing up the dash. B4263, say, or the route towards Cardiff — a trip of under 10 miles.
Meaning? Your fuel pump has taken the AdBlue up. Through the fuel filter, along the lines, and — the further the mileage — deeper into the high-pressure pump and each injector. More driving, more restarts: further it travels.
Do this: pull up somewhere safe, then switch your motor off. Exit by the first junction — not the services beyond — if you are on the M4, under 5 miles from Penyrheol. It will not have cleared, so there is no point restarting to find out. Tell us know the distance driven as you ring.
AdBlue in the wrong tank of a hire, lease or company car
You have had this car barely a week. Your own motor either has no AdBlue or keeps it elsewhere, and so nothing warned you the AdBlue inlet sits right beside the diesel. It can happen to anyone, anywhere in Caerphilly.
Put simply: one extra stage on top of the situations above, which turn on if it's run. Many rental and fleet contracts need the owner's approval before repairs.
Settling it before we arrives is faster, so phone the hire company or your fleet manager, then us. Keep it off as the answer arrives, whether you are waiting at Energlyn & Churchill Park or close to St Andrew's Church.
Not sure it was AdBlue in your diesel tank, Penyrheol?
"I think so" is often the most honest answer there is. The bottle is lighter than it should be, there's a faint smell of ammonia about the filler, and you cannot remember which cap you took off. It might have been on a friend's driveway in Hendredenny, or rushing outside the local primary school on the school run.
In short: spillage near your filler leaves the motor unharmed. AdBlue inside the diesel tank does. If there is AdBlue in the tank, starting the car would draw it in, and it wouldn't tell you which either.
What to do: treat it as if it went in. Do not fire it up. Describe what you noticed on your phone. A clean tank checked is a better result than a run one emptied.
The common ground in each Penyrheol AdBlue drain
The work begins the same way, whatever the situation. Filling station, drive, The Station Inn's car park or a road beside Caerphilly Children's Centre — the van comes to your car, and three answers come next: what liquid, which amount, and whether it ran. The price comes on the call, before a van leaves, and the replies shape the work.
AdBlue forms crystals and eats at some metals in fuel systems, so it does not wash out unaided; that is why the flush, after the drain, counts much more with AdBlue than with petrol. Then comes the fuel filter — cleaned, or swapped when necessary — followed by fresh diesel, and a test of the car. Not started? Then roughly half an hour once we are there is most jobs.
The final step is firing it up. Before our engineers leave, it's checked to confirm it runs smoothly on new diesel. Lasting damage is very rare when it is caught soon, and the entire job is done where the car is. Nothing is paid upfront, settlement is made on the day, and you get what your insurer asks for: an engineer report and a VAT invoice. Plenty of policies cover misfuelling, so check yours while the van travels.
About Penyrheol
Penyrheol is a suburban area in Caerphilly, situated on the banks of a river at an elevation of 114 metres. Penyrheol lies approximately 7.7 miles north of Cardiff and is characterized by its predominantly semi-detached housing stock. Penyrheol is close to nearby places such as Energlyn, Trecenydd, and Hendredenny Park, and is part of the wider commuter belt around Cardiff.
AdBlue drains in Penyrheol, and across Caerphilly too
Throughout CF postcodes, the vans covering Penyrheol — a residential suburb — reach surrounding towns as well, Trecenydd and Hendredenny Park among them. Telling us a CF83 2 postcode pins you fastest of all.
Stopped en route to Aneurin Park, or bang in the centre of Penyrheol, the car remains where it is — there's no need to shift it at all. We drain it where it is. If you are somewhere hard to describe, near Trecenydd Community Centre or close to a boundary, ring and ask rather than assuming.
Your scenario, in one line
Engine not started: ring, leaving it switched off. Already run: stop, switch off then ring. Either way, Petrol in Diesel takes it from there around Penyrheol and anywhere around Caerphilly on 0333 366 0103.