What Now? AdBlue in the Diesel Tank in Percy Main
Has your motor turned over since the AdBlue got in? This single question decides nearly everything about what comes next. If it has not, keep it that way, whether the vehicle is in Percy Main itself or out in Howdon. Normally that is emptying and properly cleaning it right there in Percy Main — so leave your ignition and motor off and phone 0333 366 0103. If it has run, stop as soon as it is safe and switch off. It's a larger job, yet step one doesn't change.
Below: the cases our engineers see, wherever around Tyne and Wear. Pick yours.
AdBlue in a diesel on a Percy Main forecourt
Imagine it: standing by the pump, holding the nozzle, you spot the filler you took off wasn't the correct one. Whether Esso, another forecourt nearby or anywhere else around Percy Main, the situation is identical.
The point: of all places to notice, this is the best. Only your tank has AdBlue; not one part past it has drawn any in.
Next: resist the urge to fire it up just to free up the pump. Ring us from the forecourt after your car sits in a bay — the staff will help push it — then keep the receipt. Draining it right at the petrol pump is possible if it cannot be moved, because the equipment is explosion-proof.
Percy Main, at home: AdBlue in the diesel tank
For days the dashboard had been nagging you. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look a second time at the cap. Driveways close to Cockburn Terrace see it as much as anywhere.
Meaning? Provided the car hasn't been driven since, it is second to the forecourt case. Being unable to blend, AdBlue settles low in your tank and stays. One night standing alters none of that.
Next: stop an early-morning drive by keeping your keys in the house, then phone us. East Howdon or Percy Main: wherever your drive sits, that's where it gets drained. Our equipment runs quietly enough that it won't wake the neighbours at night.
Percy Main: drove off with AdBlue in a diesel?
You filled up, set off, and a mile or two later your engine began to run unevenly, smoke, lose power or light up the dashboard. Possibly it was on St John's Walk, possibly on the way out towards Newcastle upon Tyne, under 10 miles away.
Meaning? The pump has taken the AdBlue in. It's been through your filter and the fuel lines and, the further you went, into the high-pressure pump and the fuel injectors. Every restart, like each mile, pushes it on.
Pull in somewhere safe — that's the first step — then turn everything off. Percy Main sits under 5 miles from the A194(M); on it, pull off at the first junction rather than pushing on to the services. Restarting it to check achieves nothing — AdBlue never clears on its own. Call, and say what distance the vehicle went.
AdBlue in the wrong tank: hire, lease and company motors
A week ago, the car was new to you. On your own car, AdBlue is missing or elsewhere. On this one, its inlet is just by the diesel cap — news to you. Throughout Tyne and Wear, nobody is immune.
What it means: the same as the scenarios above, depending on whether it has run, with one more stage. The owner often needs to sign off the work, under many rental and fleet agreements.
Your move: rental firm or fleet manager to begin with, us second, because sorting it early saves time. Stuck by St John's Parish Church or at Brockley Whins until the firm answers, the car remains switched off throughout.
Unsure about AdBlue in your diesel tank around Percy Main?
Occasionally the honest answer is "I think so". A faint ammonia-like whiff hangs near your filler, the bottle feels too light, and the cap you took off is a blur. A rushed stop by the gates of Percy Main Primary School, or a visit to a friend in Willington Quay: both fits.
What it means: a little spilled round the filler does no harm to your engine. A diesel tank with AdBlue inside is another story. Any AdBlue in your tank will be pulled in by turning on your car, and the start would not settle which it is in any case.
What to do: treat it as if it was put in. Don't start the vehicle. Inspecting a tank that turns out free of AdBlue is better than draining one after it's been run — so ring then describe to us what you noticed.
The common ground in every Percy Main AdBlue drain
Whichever scenario you are in, the job starts the same way. We come to your car, whether it is at a forecourt, a driveway, the car park at The Pineapple or a side street close to Newcastle Quays Retail Park, and ask three things: what was put in, roughly how much, and whether the motor has run. Replies set the work; the quote comes on the call whilst no one has set off yet.
AdBlue forms crystals and eats at certain metals used in fuel systems, and so it won't wash out on its own; that's why a full flush, after this drain, matters much more here than with petrol. Last come the filter, cleaned or replaced as needed; fresh diesel; and a test of your vehicle. The majority of unrun cars are a half-hour visit from the moment we turn up.
The final step is firing it up. With fresh diesel in, it runs while our engineers make sure it is running correctly, and then we head off. Lasting damage is very uncommon if it's spotted early, and the whole job is done where your car is. Payment is that day, never in advance. For the insurer, there is a VAT invoice and a written report from the engineer. It is worth knowing: many insurers include misfuelling cover, so a check of your policy while we travel is worthwhile.
About Percy Main itself
Percy Main is a suburban area located on the north bank of the River Tyne in Tyne and Wear, England, with a mix of semi-detached housing and local amenities. Percy Main sits at an elevation of around 30 metres, close to the coast and near the mouth of the River Tyne. Percy Main is situated near several other suburban areas, including East Howdon, Meadow Well, and Howdon Pans, and is approximately 5.6 miles from Newcastle upon Tyne. Percy Main has a population of around 4071 residents.
AdBlue drains across Tyne and Wear, Percy Main included
Meadow Well and Howdon Pans have the identical vans as Percy Main, a residential suburb, plus other towns over NE postcodes. A postcode starting NE29 6 is the quickest way to tell us where you are.
No moving is required, whether stopped in the centre of Percy Main or on a layby heading to Percy Main FC, so keep it where it is. Our van empties it in place. Assuming doesn't help beside Lightning Clock, close to a county line or somewhere hard to pin down; phone and check.
Your situation, in one line
Unstarted? Leave the car off and phone. Whatever case applies, Petrol in Diesel takes over the rest on 0333 366 0103, across Tyne and Wear and in Percy Main — after you pull over, turn off then ring, if it has run.