Pewsey: AdBlue in the Diesel Tank? Find Your Situation
All of that hinges on one fact: if the engine has been run since the AdBlue was added — more than anything else. Not run so far? Then leave the vehicle like that, whether your vehicle is — Pewsey or Knowle. Leave your engine and your ignition off and phone 0333 366 0103; it is generally a drain and a thorough flush, done where the vehicle is in Pewsey. When the motor has been run, pull in safely straight away, then switch the car off. It's a larger job, though stage one doesn't change.
Find the scenario below that matches yours, wherever across Wiltshire it happened.
AdBlue in a diesel on a Pewsey forecourt
You're at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Somewhere in Pewsey, then — Esso, another forecourt nearby, or somewhere else nearby.
What it means: this is the best place to find out. No pump has drawn it in, and so the AdBlue sits only in the tank.
Clearing the pump is no reason to start it — and so don't get back in. Three things: a push into a bay with the attendants assisting, the bottle kept, and a call to us from the forecourt. Can't move the vehicle beside the petrol pump? Our explosion-proof equipment keeps a live forecourt sensible, so it can be drained in place.
At home in Pewsey with AdBlue in the diesel tank
The warning light had been on for days. A bottle from the shop, emptied in at the driveway — and it was only by the recycling that the cap caught your eye. Just off B3087 is not different from anywhere.
Meaning? Provided the car hasn't moved since, it's close to the pump case. AdBlue does not mix with diesel; it sinks to the bottom of that tank and waits there. Overnight does not change that.
Your move: the keys in the house, so no one takes your vehicle anywhere first thing. After that, ring. Your driveway is where it is emptied, whether in Pewsey or Kings Corner. Late-night empties beside a house are no problem: the pumps are quiet.
Drove off with AdBlue in a diesel around Pewsey?
You filled up, set off, and a mile or two later your motor began to run unevenly, smoke, lose power or light up the dashboard. Perhaps it was on Avon Place, possibly on the way out towards Salisbury, under 25 miles away.
Meaning? Your fuel pump has sucked the AdBlue in. It has been through the fuel filter and your lines and, the further you went, into the high-pressure fuel pump and the fuel injectors. It travels further with each extra mile driven and each restart.
Next: find a sensible spot, pull in, and switch your engine off. On the M4, under 15 miles from Pewsey, that means the next junction, not the services further on. Don't restart the vehicle to see if it has cleared; it will not have. Call, saying how far the car went.
AdBlue in the wrong tank: hire, lease and company motors
Seven days ago, the car was unknown to you. Your own vehicle either does without AdBlue or puts it somewhere different, so nothing warned you the AdBlue cap sits right beside the diesel. Throughout Wiltshire, no one is immune.
What it means: the same as the situations above, depending on whether it has run, with one more step. The owner frequently needs to approve the work, under plenty of hire and company agreements.
Next: ring the rental company or the fleet manager first, then us — sorting it before our arrival is faster. Stuck by King Alfred or outside the nearest station until someone replies, your vehicle remains switched off throughout.
AdBlue in the diesel tank? Not sure, around Pewsey
Now and then, "I think so" is the most you can honestly say. The bottle is lighter than it should be, there is a faint smell of ammonia round your filler, and you cannot remember which cap you took off. The gates of Pewsey Primary School in a rush, say, or a friend's driveway over in Kepnal.
Put simply: spillage round your filler does your engine unharmed. AdBlue inside the diesel tank does. If there is AdBlue in your tank, starting the vehicle will pull it in, and it would not tell you which either.
Next: act as though it got in, and leave your motor off. Inspecting a tank that turns out free of AdBlue beats emptying one once it has been run — so ring and describe to us what you saw.
Each AdBlue drain in Pewsey shares these steps
Each case has the same opening to the work. Wherever the car stands — The Shed Alehouse's car park, a road beside Pewsey Heritage Centre, a drive, a forecourt — the van arrives and asks for the fluid, the quantity, plus whether the engine has been run. On the phone, before dispatch, you hear our price, and those replies decide the work too.
Then the tank is drained and the system cleaned thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it does not rinse out on its own. Then is your filter — flushed, or swapped when necessary — then fresh diesel, and a test of your car. If your engine hasn't run, the majority of jobs take about half an hour once we are there.
Our technicians fire it up at the end. Before our engineers head off, it's checked to be sure it runs properly on new diesel. Lasting damage is very uncommon if it is caught quickly, and the entire job is done where your car is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Check your insurance before we're en route: misfuelling cover is included in many policies.
About Pewsey and where it is
Pewsey is a village situated on the banks of the River Avon in Wiltshire, with a mix of old and new buildings, including many detached homes. Pewsey sits at an elevation of 111 metres, surrounded by rolling countryside and nearby villages such as Kings Corner and Southcott. Pewsey is located near the Marlborough Downs, an area of outstanding natural beauty, and is close to the city of Salisbury. Pewsey has a population of around 1959 residents, living in a range of housing types, predominantly detached homes.
AdBlue drains around Pewsey, and across Wiltshire too
Over SN postcodes, the vans serving Pewsey — a village — work nearby places too, Swan and Southcott among them. Fastest of all: a SN9 5 postcode for where you stand.
No moving is required, whether stopped in the centre of Pewsey or in a layby en route to The Schotchel, so leave it put. The van empties it where it stands. If you are somewhere hard to explain, near Pewsey Methodist Church or close to a border, ring and ask instead of assuming.
The one-line version
Not run yet: keep it off and ring. Run by now: stop, switch down, phone 0333 366 0103. Petrol in Diesel takes over the rest, in Pewsey or wherever across Wiltshire.