AdBlue in the Diesel Tank in Phillack, and What to Do Next
Has the engine turned over since the AdBlue got in? This one point decides almost everything about what comes next. Not started so far? Then keep it like that, wherever your car is — Phillack or Guildford. Normally this is draining and properly rinsing it right there around Phillack — so leave the key and motor off and ring 0333 366 0103. Where your engine has run, pull in somewhere safe first, then turn the vehicle off. A larger job, yes, but the identical opening step.
Compare what happened to a situation from the ones below, anywhere around Cornwall you happen to be.
Phillack forecourt: AdBlue in a diesel at the pump
The cap you opened was the wrong one — and you only spot it while you're standing at the petrol pump, bottle or the nozzle in hand. Whether Texaco, another forecourt nearby or somewhere else around Phillack, the case is the same.
Meaning? Finding out on the forecourt is as good as it gets. Still in that tank, and nothing drawn onwards: that's where the AdBlue sits.
Your move: keep out of the driver's seat, however much the pump wants clearing. A few things: a shove into a bay with the staff assisting, the receipt saved, and a call to us from where you stand. If it cannot be shifted, it can be cleared at the pump: the equipment is explosion-proof and fine on a working forecourt.
Phillack, at home: AdBlue in the diesel tank
Days had gone by with the warning light on. A bottle bought at the garage, tipped in at the driveway — and it's only by the bin that the cap got a second look. Driveways close to Phillack Hill see it as much as any other street.
What it means: if you have not driven since, this is almost as good as the forecourt. AdBlue doesn't mix with diesel; it sinks to the bottom of the tank and waits there. Overnight does not change that.
Put your keys indoors overnight — otherwise a person might drive it away first thing — then call us. Your driveway is where it gets emptied, be it around Phillack or Copperhouse. Our pumping kit runs quietly enough not to disturb the street at night.
AdBlue in a diesel and already driving around Phillack?
Lumpy running, smoke, falling power or a lit dashboard started a mile or two after the fill. Somewhere along Parc-an-Dix Lane or else on the road towards Truro — under 25 miles away.
In short: the AdBlue has been pulled into the system. It has been through the fuel filter and the lines and, the further you went, into the high-pressure pump and the injectors. More miles, more restarts: further it travels.
What to do: pull over where it's safe to do so then switch off. On the M5, over 50 miles from Phillack, that means the next exit, not the services further on. Don't restart the vehicle to see if it has cleared; it will not have. Phone, saying how far the car went.
AdBlue in the wrong tank: hire, lease and company motors
You've had this vehicle hardly a week. On your own vehicle, AdBlue is absent or somewhere else. On this one, its cap is right by your diesel cap — a surprise to you. Anywhere you happen to be across Cornwall, every motorist can be caught.
Meaning? Whatever case above applies here — run or not — and one extra stage. Any work on your car frequently requires the owner's approval under rental or company terms.
Settling it before we arrives is quicker, and so ring the rental company or your fleet manager, and then us. If you're stranded in the car park outside Hayle, or by St Felicitas and St Piala, Phillack Parish Church, whilst you wait for an answer, leave the vehicle off.
Unsure about AdBlue in your diesel tank in Phillack?
Sometimes the fair answer is "I think so". Too light, that bottle; a trace of ammonia round your filler; a hazy memory of which cap. Sound familiar? The gates of Bodriggy Academy in a rush, perhaps, or someone's driveway out in Foundry.
Meaning? Drips around the inlet never reach the engine at all. Inside the diesel tank, however, AdBlue damages it. If there is AdBlue in your tank, firing up the car would pull it in, and it would not tell you which either.
Your move: act as though it got in, and never start your motor. Describe what you noticed on the phone. A clean tank looked at counts as a happier outcome than an already-run one drained.
The common ground in each Phillack AdBlue drain
No matter the case, a single start applies. Three things come when our technicians arrive — on a filling station, a drive, a street by Hayle Library or the car park outside Bucket of Blood: the fluid, the quantity, and if it has been started. The price is given on the call, before a van leaves, and those answers shape the work.
Emptying that tank comes next, then a full flush — more vital with urea than with petrol, since crystals and corrosion will not clear on their own, no matter how long it sits. The fuel filter is flushed, or replaced where it needs to be; clean diesel goes in; and your car is tested. Most unrun cars are a half-hour job from the moment our engineers turn up.
Finally, our engineers start the engine. Our check that it runs properly on clean diesel comes before our engineers head off. Permanent damage is very uncommon when it is caught early, and the whole job is done where your car is. Nothing is taken upfront, settlement is made on the day, and you receive what your insurer wants: an engineer report and a VAT invoice. Check your insurance while we're en route: misfuelling cover is included in many policies.
About Phillack, briefly
Phillack is a small suburban area in Cornwall, situated on the coast at a low elevation of around 10 metres. Phillack lies near several neighbouring communities, including Copperhouse and Ventonleague, and is part of the larger coastal landscape that includes The Towans. Phillack has a population of approximately 2861 people, living in predominantly terraced housing. Phillack is located near the city of Truro, which is 16.7 miles away.
AdBlue drains round Phillack and across Cornwall
Over TR postcodes, the teams serving Phillack — a residential suburb — reach nearby places as well, Ventonleague and The Towans among them. The whereabouts is clearest from a postcode that starts TR27 5.
No towing is required, whether stopped centrally in Phillack or in a layby en route to Hayle Recreation Ground, and so keep it where it is. Our van empties it in place. Guessing won't help near War Memorial, close to a border or anywhere awkward to pin down; ring and ask.
In one line: your situation
If it hasn't started, phone then keep it that way. Run by now: pull over, power down, ring 0333 366 0103. Petrol in Diesel takes over the remainder, within Phillack or wherever in Cornwall.