AdBlue in the Diesel Tank in Pirbright: What Now?
One fact counts most once AdBlue is in a diesel tank, and that is if the motor has run since. If it has not, keep it that way, whether the vehicle is around Pirbright itself or out in Bisley Camp. Leave your motor and your ignition off and ring 0333 366 0103; it is generally a drain and a thorough flush, done where your car is around Pirbright. When your motor has run, stop safely straight away, then turn it off. It's a larger job, though step one doesn't change.
Find the scenario below that matches yours, wherever around Surrey it happened.
AdBlue in a diesel on a Pirbright forecourt
The cap you opened was the wrong one — and you only spot it as you're standing at the pump, bottle or the nozzle in hand. It might be the Esso, or perhaps the Sainsbury's, or a different forecourt around Pirbright.
What it means: this is the ideal spot to find out. The AdBlue is inside that tank and nowhere else. Nothing has drawn it in.
Clearing the petrol pump is no excuse to run it — so don't get back in. Ring us from the forecourt once your car is in a bay — the attendants will lend a hand to push it — and keep the receipt. If it can't be moved, it can be cleared at the petrol pump: the equipment is explosion-proof and safe on a busy forecourt.
Pirbright, at home: AdBlue in the diesel tank
On your dash, a reminder had been lit for days. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look a second time at the cap. Drives near A324 get it as much as any other street.
The upshot: zero miles since makes this almost equal to spotting it at the pump. On the floor of the tank sits exactly where AdBlue waits, because it will not mix with diesel — and a night going by makes no difference.
Next: keys indoors, and so no one drives your car anywhere first thing. Then, ring. Sheets Heath or Pirbright: whichever your drive is, that is where it is cleared. Our equipment runs quiet enough that it won't wake the neighbours at night.
Drove off with AdBlue in a diesel in Pirbright?
Lumpy running, smoke, falling power or a lit dashboard started a mile or two beyond the fill. It might have been driving to Westminster, under 50 miles away, or simply down Guildford Road.
Meaning? Your pump has sucked the AdBlue in. It has been through the fuel filter and the fuel lines and, the further you went, into your high-pressure pump and the injectors. It travels deeper with each mile covered and each restart.
What to do: pull over where it is safe to do so and switch off. Pirbright sits under 5 miles from the M3; there, pull off at the first junction instead of pushing on to the services. It will not have cleared, and so there is no point starting it again to check. Call, saying how far your vehicle went.
AdBlue in the wrong tank: hire, lease and company cars
You've just had the vehicle for days. The AdBlue filler is right beside the diesel filler, which you didn't know, because your own vehicle either has no AdBlue or keeps it somewhere else. Wherever you are across Surrey, every driver could slip up.
What it means: the same as the situations above, depending on whether it's run, with one more step. Plenty of hire and company agreements want the owner to approve work on your car.
Next: ring the hire company or the fleet manager first, and then us — settling it before our arrival is faster. Leave it switched off as the answer comes, even if you are parked at Brookwood or close to Burial site of Henry Morton Stanley.
Pirbright: unsure whether it was AdBlue in your diesel tank?
"I think so" is often the most honest answer there is. The bottle is lighter than it should be, there is a faint smell of ammonia about the filler, and you cannot remember which cap you took off. Possibly it happened in a hurry at the school gates at Pirbright Village Primary School, or on a friend's drive in Pirbright Camp.
Meaning? Spills around the filler never touch the motor at all. If it's inside the diesel tank, though, it does. Any AdBlue in the tank would be drawn in by turning on the car, and the start would not settle which it is in any case.
Do this: act as though it did, and don't start your engine. Phone with what you saw: we'd sooner confirm a clean tank than empty one once the motor has been run.
The common ground in every Pirbright AdBlue drain
Whichever scenario you are in, this job starts the same way. Wherever your car stands — The White Hart's car park, a street beside St Michael and All Angels, a drive, a forecourt — our van arrives and asks for the fluid, the quantity, plus whether the motor has turned over. Those answers determine this work, and you get our quote by phone, before anyone sets off.
Draining your tank comes next, followed by a full flush — more vital with urea than with petrol, since crystals and corrosion won't go by themselves, no matter how long it sits. The fuel filter is cleaned, or replaced where it needs to be; clean diesel goes in; and the vehicle is tested. Where the motor has not run, allow about half an hour once we arrive, in most cases.
Our engineers fire it up last. Our check that it runs correctly on clean diesel comes before our technicians leave. Our technicians do the entire job where your car is, and long-term damage is very uncommon if it has been caught quickly. Paying comes that day, never upfront. For the insurer, you get a VAT invoice plus a written report from the engineer. Dig out your insurance before we arrive: misfuelling cover comes built into plenty of policies.
About Pirbright, for a moment
Pirbright is a small village in Surrey, situated on the banks of the River Wey at an elevation of around 42 metres. Pirbright lies within the South East region of England, approximately 26.8 miles from London, and is characterised by its predominantly detached housing stock. Pirbright is surrounded by nearby places such as Sheets Heath, Brookwood, and Stanford Common, and has a population of around 698 residents.
AdBlue drains across Surrey, Pirbright included
Over GU postcodes, the vans serving Pirbright — a village — reach nearby places too, Brookwood and Stanford Common included. Telling us your GU24 0 postcode finds you quickest of all.
Stopped en route to Pirbright Common, or bang in the centre of Pirbright, your car remains where it is — there is no need to shift it anywhere. The van empties it in place. Ring and check instead of guessing if you're close to Memorial to the Missing, near a border, or anywhere tricky to pin down.
In one line: your situation
If it has not run, ring and keep it off. Already run: stop, switch off and call. Either way, Petrol in Diesel takes it from there in Pirbright and anywhere across Surrey on 0333 366 0103.