What Now? AdBlue in the Diesel Tank in Pocket Nook
Has the motor turned over since the AdBlue got in? This one question decides almost everything about what comes next. Not run yet? Then leave the car like that, whether the vehicle is — Pocket Nook or Broad Oak. Leave your motor and your ignition off then call 0333 366 0103; it is normally a drain and a thorough flush, done where the car is in Pocket Nook. If it has run, stop as soon as it is safe then switch off. The job is bigger, but the first step is the same.
Find the situation below that matches yours, wherever in Merseyside it happened.
Pocket Nook forecourt: AdBlue in a diesel at the pump
Imagine it: standing by the pump, gripping the nozzle, you realise the filler you took off was not the correct one. Be it Ashcroft Service Station, Tesco or somewhere else around Pocket Nook, the situation is the same.
What it means: this is the best place to find out. The AdBlue is inside your tank and nowhere else. Nothing has sucked it in.
Do this: stay out of the car, even if the queue needs freeing. Ask the attendants to help you roll the car into a parking space, keep your receipt or the bottle, then phone us from the forecourt. The equipment is explosion-proof and safe on a busy forecourt, and so a car that can't be pushed clear gets drained right at the petrol pump.
AdBlue in the diesel tank at home around Pocket Nook
The warning light had been on for days. A bottle from the shop, emptied in on the driveway — and it's only by the bin that the cap got a second look. Driveways close to Wood Street see it as much as any other street.
Meaning? Provided the vehicle has not moved since, it's second to the forecourt case. Diesel and AdBlue keep apart: the AdBlue drops to the floor of that tank and stays there, no matter how long the night.
What to do: leave the keys inside the house so nobody moves your car in the morning. Then ring. In Finger Post or right here around Pocket Nook, the drain happens on your driveway. Our pumping kit runs quiet enough that it won't wake the street at night.
AdBlue in a diesel and already driving around Pocket Nook?
Lumpy running, smoke, lost power or a lit dashboard arrived a mile or two after the fill. Anywhere along Vernon Street or heading towards Liverpool — under 15 miles away.
The upshot: your system has pulled AdBlue in already. It's been through the fuel filter and your lines and, the further you went, into the high-pressure pump and the fuel injectors. Each mile and each restart takes it further.
Next: pick a safe spot, stop, and turn the engine off. Services farther on are too far: from the M62, under 5 miles out of Pocket Nook, use the first junction. It will not have cleared, so there is no point restarting to check. About what distance had it go? Tell us when you phone.
Hire, lease or company car with AdBlue in the wrong tank
A week ago, the car was unknown to you. On your own car, AdBlue is missing or elsewhere. On this one, its cap is just next to the diesel cap — news to you. Throughout Merseyside, no one is safe from it.
The upshot: exactly as above, split by whether it ran, but with an added step. Many hire and company contracts want the owner to approve work on the car.
Settling it before the van turn up is faster, so phone the rental company or your fleet manager, and then us. If you are stuck in the car park at St Helens Central, or by Holy Trinity, while you wait for an answer, leave the car off.
Not sure it was AdBlue in the diesel tank, Pocket Nook?
Honestly, the only answer might be that you think so. A faint ammonia smell lingers near the filler, the bottle feels too light, and the cap you took off is hard to recall. The gates of Merton Bank Primary School in a hurry, perhaps, or a friend's drive over in Haresfinch.
Put simply: spillage round your filler does the engine unharmed. A diesel tank with AdBlue inside is a different matter. If there is AdBlue in your tank, firing up the vehicle would draw it in, and it would not tell you which either.
What to do: treat it as if it went in. Don't start it. Inspecting a tank that turns out free of AdBlue beats draining one once it's been run — so phone and tell us what you saw.
The common ground in every Pocket Nook AdBlue drain
The work opens the same way, whatever the situation. Three questions come when our technicians reach your car — on a filling station, a driveway, a street beside North West Museum of Road Transport or the car park at Queens Arms: the fluid, the amount, and if it has been started. Those answers determine the work, and you hear the price by phone, before anybody heads out.
Emptying that tank comes next, followed by a full flush — more important with urea than with petrol, since crystals and corrosion won't go by themselves, no matter how long it sits. Clean diesel goes in after the filter is flushed or replaced, and the car is then tested. If the engine hasn't run, most jobs take about half an hour once we are there.
Starting it comes last. Before our engineers leave, it's tested to make sure it runs properly on fresh diesel. If it is noticed quickly, the vehicle very seldom has long-term damage, and the entire job happens where it is. For your insurer: the engineer's report and the VAT invoice. For you: payment on the day, nothing upfront. It is worth remembering: many insurers include misfuelling cover, and so a check of your policy as we travel pays.
About Pocket Nook and where it is
Pocket Nook is a suburban area located on the riverside in Merseyside, with an elevation of 32 metres. Pocket Nook sits near the cities of Liverpool and St Helens, and is close to nearby places such as Finger Post and Parr Stocks. Pocket Nook has a population of approximately 4218 people and predominantly features terraced housing. Pocket Nook is situated in the North West region of England, about 173 miles from London.
AdBlue drains around Pocket Nook, and across Merseyside too
Parr Stocks and St Helens get the identical vans as Pocket Nook, a residential suburb, plus further places throughout WA postcodes. Fastest of all: a WA9 1 postcode to show your location.
Centre of Pocket Nook or a layby towards Fosters Park: either way it sits, your vehicle doesn't need to shift an inch for us. Where it stands, that's where it is drained. If you're somewhere hard to explain, close to The Millenium Centre or close to a border, ring and ask instead of assuming.
The one-line version
Unstarted? Leave the vehicle that way then phone. Run already? Stop, turn off, ring. Petrol in Diesel takes over the remainder whichever it is, in Pocket Nook and Merseyside, on 0333 366 0103.