Pondtail: AdBlue in the Diesel Tank? Find Your Situation
Everything turns on a single detail: whether your motor has started since the AdBlue was added — more than anything else. If it has not, keep it that way, whether the vehicle is around Pondtail itself or out in Elvetham Heath. Leave your motor and the ignition off and ring 0333 366 0103; it's generally a drain and a thorough flush, done where the car is around Pondtail. Where the engine has been run, stop safely first, then turn it off. A bigger job, then, but the same first step.
Further down: the cases our engineers see, wherever in Hampshire. Choose the one that fits.
AdBlue in a diesel on a Pondtail forecourt
The cap you unscrewed was the wrong one — and you only notice it while you're stood at the petrol pump, bottle or the nozzle in hand. Somewhere around Pondtail, then — Esso, Shell, or anywhere else close by.
Meaning? Spotting it on the forecourt is the best it can be. Just your tank has AdBlue; no component beyond it has taken it in.
Freeing the pump is no reason to run it — so don't get back in. Ring us from the forecourt once the vehicle is in a bay — the staff will lend a hand to roll it — then keep the receipt. Draining it right at the petrol pump is fine when it cannot be shifted, because the equipment is explosion-proof.
AdBlue in the diesel tank at home around Pondtail
On the dash, a warning had shown for days. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look a second time at the cap. Homes just off Guildford Road are hit as often as anywhere else.
What it means: if you haven't driven since, this is almost as good as the forecourt. AdBlue doesn't mix with diesel; it sinks to the bottom of that tank and waits there. Overnight doesn't change that.
Next: prevent any early move by putting your keys indoors, then phone us. Your drive is where it gets drained, be it around Pondtail or Fleet. The pumping kit works quietly enough not to disturb the street at night.
On the road in Pondtail with AdBlue in a diesel
Filled up, pulled away, and soon your engine was turning roughly, smoking, losing power, or lighting up the dash. Perhaps it was on Kings Road, possibly on the way out towards Winchester, under 50 miles away.
What it means: your fuel system has pulled the AdBlue in. Mileage decides how far it gets: filter and pipework to begin with, then the injection pump and every injector. Each mile and each restart takes it further.
Next: find a sensible place, stop, and switch the motor off. Pondtail lies under 3 miles from the M3; on it, come off at the next junction instead of pressing on to the services. No trial starts: clearing itself isn't something AdBlue will do. Roughly what distance did it go? Say so as you call.
Hire, lease or company car with AdBlue in the wrong tank
It is a vehicle you have had for a week. On your own vehicle, AdBlue is missing or somewhere else. On this one, its inlet is just next to the diesel inlet — news to you. Wherever you are in Hampshire, any driver can be caught.
Meaning? Whichever case above counts too — run or unrun — and one further step. Work on the vehicle often requires the owner's go-ahead under hire or fleet terms.
Next: ring the rental company or the fleet manager first, and then us — sorting it before our arrival is quicker. If you're stranded in the car park at Fleet, or by Two Cranes, whilst you wait for an answer, leave the vehicle off.
Not sure it was AdBlue in your diesel tank, Pondtail?
Truthfully, the best answer might be that you think it did. The bottle is lighter than it should be, there is a faint smell of ammonia around the filler, and you cannot remember which cap you took off. Perhaps it happened in a hurry at the school gates at Fleet Infant School, or on a friend's drive in Rotten Green.
Put simply: spillage near the filler leaves your motor unharmed. AdBlue inside your diesel tank does. Any AdBlue in your tank will be drawn in by firing up your car, and the start would not settle which it is in any case.
What to do: treat it as if it got in. Don't fire it up. Ring with the details: we'd rather find a clean tank than empty one once your motor has run.
Every AdBlue drain in Pondtail shares these steps
Whichever scenario you are in, this job starts the same way. Wherever the vehicle stands — Prince of Wales's car park, a street beside St Philip and St James' Church, a drive, a filling station — our van arrives and asks about the fluid, the amount, and if your engine has been run. Those replies determine this work, and you get our price on the phone, before anyone sets off.
Then the tank is emptied and the system purged thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it doesn't rinse out on its own. Clean diesel goes in once the filter is flushed or replaced, and your car is then checked. Never started? Then about half an hour on site is most jobs.
Our technicians start the engine last. Before our technicians head off, it's checked to confirm it runs smoothly on fresh diesel. Permanent damage is very uncommon if it is noticed early, and the entire job is done where the car is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Check your insurance before we're en route: cover for misfuelling comes included in many policies.
About Pondtail, for a moment
Pondtail is a suburban area situated on the riverside in Hampshire, with a mix of housing types although predominantly detached homes. Pondtail sits at an elevation of around 75 metres, near the towns of Fleet and Church Crookham. Pondtail is located near Ridgeway Parade and is part of the larger residential area surrounding the city of Winchester. Pondtail has a population of approximately 4200 residents.
AdBlue drains around Pondtail and across Hampshire
Ridgeway Parade and Church Crookham have the identical vans as Pondtail, a residential suburb, plus further towns throughout GU postcodes. A postcode starting GU51 3 is the quickest way to tell us where you are.
Stopped en route to Ss Philip & James Memorial Garden, or bang in the centre of Pondtail, the vehicle remains where it is — there's no need to shift it anywhere. Our technicians drain it where it sits. Guessing doesn't help near Grays Bridge, close to a border or somewhere hard to describe; ring and ask.
In one line: your scenario
Engine never started: ring, leaving it alone. Whichever case applies, Petrol in Diesel takes over from there on 0333 366 0103, across Hampshire and in Pondtail — after you pull over, switch off and ring, if it has run.