What Now? AdBlue in the Diesel Tank in Pont-y-felin
Everything turns on one detail: if your engine has been run after the AdBlue was added — more than anything else. If it hasn't, keep it that way, whether the car is around Pont-y-felin itself or out in New Inn. Keep nothing on, phone 0333 366 0103, then count on a proper flush plus a drain, done just where the car stands around Pont-y-felin. If it's run, stop as soon as it is safe then switch off. Step one remains the same, even though the work is bigger.
Find the scenario below that matches yours, wherever around Torfaen it happened.
Pont-y-felin forecourt: AdBlue in a diesel at the pump
You are at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. It could be the Shell, or the Esso, or a different forecourt in Pont-y-felin.
Put simply: no better place to be to discover it. Only the tank holds AdBlue; no part past it has taken any in.
Freeing the petrol pump is no excuse to start it — so don't get back in. Ask the attendants to help you push the car into a parking space, keep the till receipt or the bottle, and call us from the forecourt. Emptying it right at the petrol pump is possible if it cannot be shifted, because the equipment is explosion-proof.
Pont-y-felin, at home: AdBlue in the diesel tank
Days had passed with the warning light on. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look once more at the cap. Houses just off A4051 are caught out as much as everywhere else.
Put simply: if the car has not been driven since, it is almost equal to finding out at the pump. As it is unable to mix, AdBlue settles low inside your tank and waits. A night parked alters none of that.
Next: keys indoors, so nobody takes the car anywhere first thing. Then, ring. Out in Lower New Inn or here around Pont-y-felin, the draining happens at your drive. Even at night, our pumps stay quiet enough for a residential street.
On the road around Pont-y-felin with AdBlue in a diesel
A short way beyond topping up, your motor began playing up: roughness, smoke, less power, warnings on your dash. Maybe it was on Pont-Y-Felin Road, perhaps on the way out towards Newport, under 10 miles away.
Meaning? Your pump has taken the AdBlue in. Distance decides how far it goes: filter and lines first, then the high-pressure pump and every injector. It travels further with every mile covered and each restart.
Next: find a safe spot, pull in, then switch the engine off. Leave at the next junction — not the services further along — if you're on the M4, under 10 miles from Pont-y-felin. No trial restarts: clearing is not something AdBlue will do. Call, and say what distance your car went.
AdBlue in the wrong tank: hire, lease and company motors
You've just had this vehicle a week. On your own car, AdBlue is missing or elsewhere. On this one, the cap is just by your diesel cap — a surprise to you. Anywhere you happen to be across Torfaen, any driver can slip up.
What it means: the same as the situations above, depending on whether it has run, with one more step. Plenty of hire and company contracts want the owner to approve work on the car.
Do this: rental firm or fleet manager to begin with, us second, since settling it early saves time. If you are stranded in the car park at Pontypool and New Inn, or by New Inn Congregational Church, while you wait for an answer, leave your car off.
Not sure it was AdBlue in your diesel tank, Pont-y-felin?
Sometimes the fair answer is "I think so". A slight ammonia smell lingers near your filler, the bottle seems too light, and the cap you took off is hard to recall. It might have been at a friend's drive in Griffithstown, or rushing outside the local primary school at the school run.
In short: a spill round the filler leaves your motor no harm. Once it's inside the diesel tank, though, that changes. Any AdBlue in that tank will be sucked in by starting your car, and the start would not settle which it is in any case.
Do this: behave as if it did, and don't start the motor. Inspecting a tank that proves clean is better than draining one after it's been run — so phone then describe to us what you noticed.
What every AdBlue drain around Pont-y-felin has in common
No matter the situation, one opening is used. Three questions are asked when our technicians arrive — on a forecourt, a driveway, a street by Pimlico Beds or the car park outside Open Hearth: the liquid, the amount, and if it has been started. Your price is given over the phone, ahead of anyone setting off, and those answers set the work.
AdBlue crystallises and eats at certain metals in fuel systems, and so it does not wash out unaided; that's why the flush, after the drain, matters much more with AdBlue than with petrol. Then comes your filter — cleaned, or swapped when necessary — then clean diesel, and a test of your car. If the motor hasn't run, most jobs take about half an hour once we are there.
Our technicians fire it up last. Our technicians confirm it runs correctly on clean diesel before leaving. When it's caught quickly, the car very seldom has long-term damage, and the whole job takes place where it is. For your insurer: an engineer's report and the VAT invoice. For you: payment that day, no money upfront. Dig out your insurance while we're en route: misfuelling cover comes built into plenty of policies.
About Pont-y-felin
Pont-y-felin is a suburban area in Torfaen, situated on the riverside at an elevation of 87 metres, with detached housing being the predominant type of accommodation. Pont-y-felin lies close to the nearby places of Lower New Inn, Sebastopol, and Panteg, and is approximately 6.5 miles from the city of Newport. Pont-y-felin is part of the wider urban area surrounding Newport, with easy access to the city's amenities. Pont-y-felin has a population of around 2019 residents, according to recent estimates.
AdBlue drains across Torfaen, Pont-y-felin included
Sebastopol and Panteg get the identical vans as Pont-y-felin, a residential suburb, along with further places throughout NP postcodes. Fastest of all: a NP4 0 postcode to show where you stand.
Stopped en route to Panteg House Club and Sports Grounds, or right in the heart of Pont-y-felin, the car remains put — there is no need to shift it at all. Where it stands, that is where it gets cleared. Assuming doesn't help beside Penry Gospel Hall, close to a border or anywhere awkward to pin down; ring and ask.
Your scenario, summed up
If it has not run, ring then leave it that way. Already run: stop, switch off then ring. Either way, Petrol in Diesel takes it from there in Pont-y-felin and anywhere in Torfaen on 0333 366 0103.