What Now? AdBlue in the Diesel Tank in Pontrhydyrun
What to do about AdBlue in a diesel tank comes down to one thing more than any other: if your engine has run since it was put in. Anywhere your vehicle is — West Pontnewydd, Pontrhydyrun — never start an engine that hasn't run yet. Leave the engine and the ignition off then call 0333 366 0103; it is usually a drain and a thorough flush, done where the car is around Pontrhydyrun. If it's run, stop as soon as it is safe then switch off. The job is bigger, yet the first stage is the same.
Match your case to a situation from the ones below, anywhere across Torfaen you are.
At the petrol pump in Pontrhydyrun: AdBlue in a diesel
Only at this point, bottle still in your hand, it dawns on you that the cap you took off was the wrong one, there at the pump. Maybe you're at the Texaco, maybe at the Colley Motor Group, possibly somewhere else around Pontrhydyrun.
In short: no better place to be to spot it. Nothing has pulled it through, and so the AdBlue sits only in that tank.
Your move: keep out of the driver's seat, however much the queue wants clearing. Phone us from the forecourt once the vehicle sits in a space — the staff will help push it — then save the bottle. Our equipment is explosion-proof and safe on a busy forecourt, so a vehicle that cannot be pushed away gets emptied right at the petrol pump.
AdBlue in your diesel tank on a Pontrhydyrun drive?
Days had gone by with the warning light on. Bought a container, tipped it in outside the house, binned the empty — and at that point checked the cap again, too late. Drives near Grove Park see it as much as anywhere.
Put simply: if your vehicle has not been driven since, it is nearly equal to spotting it at the pump. Diesel and AdBlue stay separate: the AdBlue settles to the floor of the tank and remains put, no matter how long it waits.
What to do: leave your keys inside the house so nobody moves your car in the morning. Then ring. Your driveway is where it gets drained, whether around Pontrhydyrun or Lowlands. Night-time drains beside a house are fine: the pumps are low-noise.
Drove off with AdBlue in a diesel around Pontrhydyrun?
Rough running, smoke, falling power or a glowing dashboard started a mile or two after the top-up. A4051, say, or the way towards Newport — a trip of under 10 miles.
The point: the system has drawn AdBlue in by now. The injection pump and every injector get it too on a bigger trip, once the filter and lines have it. It goes deeper with every extra mile driven and each restart.
Stop safely — that's the next step — then turn it off. Services farther on are too far: on the M4, under 5 miles out of Pontrhydyrun, take the first junction. Restarting it to check gets nothing — AdBlue never clears on its own. About what distance had it go? Say so as you phone.
Hire, lease or company car with AdBlue in the wrong tank
You've just driven the vehicle for days. Your own motor either has no AdBlue or puts it elsewhere, so no one told you the AdBlue cap sits right beside the diesel. It can happen to anyone, anywhere around Torfaen.
What it means: the same as the situations above, depending on whether it has run, with one more step. Any work on your car often needs the owner's approval under rental or fleet agreements.
Next: phone the hire company or your fleet manager first, and then us — settling it before we arrive is faster. Stranded near St David's RC Church or outside Cwmbran until someone replies, your car remains switched off the whole time.
AdBlue in your diesel tank? Not sure, around Pontrhydyrun
Sometimes the fair answer is "I think so". Which cap came off, you cannot recall; but the bottle weighs less than it ought to, and ammonia lingers by the filler. Possibly it happened in a hurry at the school gates at the local primary school, or on a friend's drive in Northville.
The point: the engine is not harmed by some AdBlue splashed on the outside. If it's inside the diesel tank, though, that changes. Turning on your car will not tell you which, and if there is AdBlue in the tank it would suck it in.
What to do: treat it as if it was put in. Don't fire it up. Ring and give the details: we'd sooner confirm a clean tank than drain one once the motor has run.
What every AdBlue drain in Pontrhydyrun has in common
The job begins identically, whatever your case. Filling station, driveway, Ashbridge Inn's car park or a street beside Ebenezer Evangelical Church — our van comes to your vehicle, and three answers follow: what fluid, what amount, and whether it ran. The price comes on the call, ahead of anyone setting off, and the answers set the work.
Then your tank is cleared and your system flushed thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it doesn't rinse out on its own. Last come the filter, flushed or replaced as needed; clean diesel; and a test of your vehicle. If the motor has not run, the majority of jobs take about half an hour once we are there.
Firing it up comes last. Our test that it runs smoothly on clean diesel comes before our technicians leave. Lasting damage is very rare if it's caught quickly, and the whole job is done where the car is. Paying is on the day, never in advance. For the insurer, there is a VAT invoice and a report from the engineer. Dig out your insurance while we arrive: cover for misfuelling is included in plenty of policies.
About Pontrhydyrun itself
Pontrhydyrun is a suburban area in Torfaen, situated on the banks of a river at an elevation of 79 metres, with terraced housing being the predominant type of accommodation. Pontrhydyrun lies approximately 5.6 miles from Newport and is part of the wider urban area surrounding the city. Pontrhydyrun is close to nearby places such as Lowlands, Pontnewydd, and Five Locks, and is home to around 3289 residents. Pontrhydyrun is located in a region with a mix of industrial and natural landscapes, reflecting the complex history of the area.
AdBlue drains across Torfaen, Pontrhydyrun included
Pontnewydd and Five Locks get the same vans as Pontrhydyrun, a residential suburb, along with other places over NP postcodes. Giving us your NP44 1 postcode finds you quickest of all.
Stopped en route to Cwmbran RFC, or right in the heart of Pontrhydyrun, the vehicle remains where it is — there is no need to shift it at all. Our engineers drain the car where it stands. Guessing doesn't help beside Penry Gospel Hall, close to a border or somewhere awkward to describe; ring and ask.
Your situation, summed up
Motor not started: ring, and leave it switched off. Whichever line fits, Petrol in Diesel handles from there on 0333 366 0103, throughout Torfaen and in Pontrhydyrun — once you stop, switch off and phone, if it's run.