AdBlue in the Diesel Tank in Pontyclun: What Now?
One thing counts above all once AdBlue is in a diesel tank, and it is whether the engine has run afterwards. Out in Talbot Green or here around Pontyclun, an unstarted engine should stay that way. Switch nothing on, ring 0333 366 0103, and count on a thorough flush plus a drain, carried out right where the vehicle stands around Pontyclun. Pull over the moment you safely can then switch off, if it has been run. The job is bigger, but the first stage is the same.
Find the situation below that matches yours, wherever in Rhondda Cynon Taf it happened.
Pontyclun forecourt: AdBlue in a diesel at the pump
The cap you opened was the wrong one — and you just notice it while you're standing at the petrol pump, bottle or nozzle in hand. Maybe you're at the Sainsbury's, maybe at the Tesco, maybe somewhere else around Pontyclun.
What it means: this is the ideal location to find out. Still inside the tank, and no fuel pulled onwards: that's where the AdBlue is.
Your move: stay out of the driver's seat, even if the queue wants clearing. Get the attendants to lend a hand pushing it to a space, save the bottle, then ring us right there. If it can't be moved, it can be cleared at the pump: the equipment is explosion-proof and fine on a working forecourt.
Pontyclun, at home: AdBlue in your diesel tank
For days the dash had been warning you. Bought a bottle, poured it in at home, recycled the empty — and only then checked the cap a second time, too late. Driveways near Station Terrace see it as much as anywhere.
Meaning? Provided your car hasn't moved since, it is close to the forecourt case. AdBlue does not mix with diesel; it sinks to the bottom of that tank and waits there. Overnight does not change that.
What to do: leave the keys inside the house so nobody moves the car in the morning. Then ring. Out in Brynsadler or right here around Pontyclun, the draining is done at your drive. The pumps are quiet enough to use outside a house at night.
Pontyclun: drove off with AdBlue in a diesel?
Lumpy running, smoke, falling power or a lit dashboard arrived a short way after the top-up. It might have been driving to Cardiff, under 10 miles away, or simply along Llantrisant Road.
Meaning? The pump has taken the AdBlue up. It's been through the filter and the fuel lines and, the further you went, into your high-pressure pump and the fuel injectors. Each mile and each restart takes it further.
What to do: pull over where it is safe to do so and switch off. Pontyclun lies under a mile from the M4; there, pull off at the first junction rather than pushing on for the services. Don't restart the car to see if it has cleared; it will not have. Call us and say how far you went.
AdBlue in the wrong tank of a hire, lease or company car
You've had this car barely a week. Your own car either has no AdBlue or keeps it elsewhere, so nothing told you the AdBlue inlet was right beside your diesel. Wherever you happen to be across Rhondda Cynon Taf, every driver can be caught.
What it means: the same as the situations above, depending on whether it has run, with one more stage. Plenty of hire and company agreements want the owner to approve work on the vehicle.
Do this: rental firm or your fleet manager to begin with, us second, since settling it beforehand cuts time. If you are stranded in the car park outside the nearest station, or by Pontyclun Library, whilst you wait for an answer, leave the car off.
Unsure about AdBlue in your diesel tank in Pontyclun?
At times, "I think so" is the most anyone can honestly say. The bottle is lighter than it should be, there is a faint smell of ammonia about your filler, and you can't remember which cap you took off. The gates of the local primary school in a hurry, say, or a friend's drive out in Mwyndy.
The point: the engine is not hurt by a little AdBlue splashed on the outside. A diesel tank with AdBlue inside is another matter. Any AdBlue in the tank would be drawn in by turning on your car, and the start would not settle which it is in any case.
What to do: treat it as if it was put in. Do not crank it. Call us and describe what you saw; we'd rather check a tank that turns out free of AdBlue than drain one that has already been run.
The common ground in every Pontyclun AdBlue drain
The work opens the same way, whichever your situation. Three questions come when our technicians arrive — on a forecourt, a driveway, a road by Parish Church of Saint Paul or the car park outside Windsor Hotel: the fluid, the amount, and if it has been started. On the phone, ahead of dispatch, you are told our quote, and those answers decide the job too.
Then that tank is cleared and your system cleaned thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it does not rinse out on its own. The filter is flushed, or replaced where it needs to be; clean diesel goes in; and the car is tested. Never started? In that case about half an hour on site covers most jobs.
We fire it up at the end. Our check that it runs properly on fresh diesel comes before our technicians go. Lasting damage is very uncommon if it's spotted quickly, and the whole job is done where the car is. For your insurer: the engineer's report and the VAT invoice. For you: payment that day, nothing in advance. Plenty of insurance policies include misfuelling cover, and so it's worth checking yours while we are on the way.
About Pontyclun
Pontyclun is a village in Rhondda Cynon Taf, situated on the banks of the River Clun, at an elevation of 47 metres. Pontyclun lies near the towns of Brynsadler, Tyle-garw, and Miskin, and is approximately 9.7 miles from Cardiff. Pontyclun has a population of around 2294 people, predominantly living in semi-detached housing. Pontyclun is also relatively close to the Welsh capital, with London being around 140 miles away.
AdBlue drains in Pontyclun, and across Rhondda Cynon Taf too
Tyle-garw and Miskin get the same teams as Pontyclun, a village, along with further places throughout CF postcodes. Quickest of all: a CF72 9 postcode to show where you stand.
Whether the car is on a lay-by on the way to Pontyclun Park or in a car park in the middle of Pontyclun, it doesn't need to move. Where it sits, that's where it gets emptied. Assuming doesn't help near Bethel Baptist Church Centre, close to a county line or anywhere awkward to describe; phone and check.
In one line: your scenario
Engine not started: ring, and leave it switched off. Run already: pull over, power down, phone 0333 366 0103. Petrol in Diesel handles the rest, in Pontyclun or wherever across Rhondda Cynon Taf.