AdBlue in the Diesel Tank in Port Sunlight: What Now?
One thing counts most once AdBlue is in a diesel tank, and that is if the engine has been started since. Not started yet? Then keep the car that way, whether the car sits — Port Sunlight or Spital. Normally this means emptying and properly purging it right there around Port Sunlight — so leave the key and engine off then phone 0333 366 0103. When the engine has been run, pull in safely first, then switch the vehicle off. It is a bigger job, yet stage one doesn't change.
Find the scenario below that matches yours, wherever across Merseyside it happened.
At the pump around Port Sunlight: AdBlue in a diesel
You're at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Whether BP, Texaco or somewhere else around Port Sunlight, the situation is the same.
Put simply: no better place to be to spot it. Still in the tank, and no fuel drawn onwards: that's where the AdBlue is.
Your move: keep out of the driver's seat, however much the pump needs clearing. Phone us from the forecourt after your car sits in a bay — the staff will help roll it — and save the bottle. If it can't be shifted, it can be cleared at the pump: the equipment is explosion-proof and fine on a working forecourt.
AdBlue in the diesel tank at home in Port Sunlight
The warning light had been on for days. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look a second time at the cap. It takes place on driveways just off Church Drive as often as anywhere.
What it means: if you have not driven since, this is almost as good as the forecourt. AdBlue doesn't mix with diesel; it sinks to the bottom of that tank and waits there. Overnight doesn't change that.
Next: stop an early move by putting your keys indoors, then phone us. Our technicians drain the vehicle on your driveway, whether that's around Port Sunlight or out in Bromborough Pool. The pumping kit runs quiet enough not to disturb the neighbours at night.
Drove off with AdBlue in a diesel around Port Sunlight?
A short way after filling up, the engine started misbehaving: rough running, smoke, less power, warnings on the dash. Riverside, say, or the way towards Liverpool — a trip of under 5 miles.
What it means: your fuel system has sucked the AdBlue in. Through your filter, along the lines, and — the further the mileage — deeper into the high-pressure pump and each injector. Each mile and each restart takes it further.
Next: find a safe place, pull in, and switch your motor off. Services farther on can wait: from the M53, under 3 miles out of Port Sunlight, take the first junction. No test starts: clearing isn't something AdBlue will do. Roughly how far had it go? Say so as you phone.
AdBlue in the wrong tank of a hire, lease or company car
You have had this vehicle hardly a week. Unknown to you, the two inlets are next to each other here — unlike your own vehicle, which has none or stores it in another spot. It can happen to anyone, anywhere in Merseyside.
The upshot: just as above, split by whether it ran, but with an added stage. Many hire and company contracts want the owner to approve work on the car.
Sorting it before we arrives is quicker, and so phone the rental company or your fleet manager, then us. Keep it off while the reply comes, whether you're parked outside the nearest station or close to Christ Church.
Unsure about AdBlue in the diesel tank in Port Sunlight?
"I think so" is sometimes as honest answer there is. Which cap was taken off, you cannot recall; but the bottle weighs less than it ought to, and ammonia hangs by the filler. A hurried stop by the gates of Church Drive Primary School, or a visit to a friend in Woodhey: either fits.
In short: a spill near your filler does the motor no harm. Once it's inside your diesel tank, though, it does. You can't tell which by turning the ignition, and doing so would draw in any AdBlue that is in your tank.
Next: act as though it went in, then leave the engine off. Phone with what you saw: we'd sooner confirm a tank free of AdBlue than empty one after your motor has run.
Port Sunlight: what every AdBlue drain has in common
The work begins the same way, whichever your case. Three questions come when we reach your car — on a forecourt, a driveway, a street beside War Memorial or the car park outside The Bridge Inn: the liquid, the quantity, and whether the motor has run. Those answers settle the work, and you hear the quote on the phone, before anyone sets off.
AdBlue crystallises and eats at some metals in fuel systems, so it won't wash out unaided; that's why the flush, after this drain, counts much more with AdBlue than with petrol. Fresh diesel goes in after your filter is flushed or changed, and your car is finally tested. If your engine has not run, the majority of jobs take about half an hour once we're there.
Our technicians fire it up at the end. Our engineers make sure it runs correctly on fresh diesel before leaving. We do the entire job where the vehicle is, and lasting damage is very unusual when it has been noticed quickly. Paying is that day, never in advance. For your insurer, you get a VAT invoice plus a report from the engineer. Dig out your insurance while we're en route: cover for misfuelling comes built into plenty of policies.
About Port Sunlight and where it is
Port Sunlight is a suburban area on the Wirral Peninsula in Merseyside, situated near the coast and approximately 4 miles south west of Liverpool. Port Sunlight has a mix of housing types, but is predominantly characterised by terraced homes. Port Sunlight is close to nearby places such as Bromborough Pool, New Ferry, and Lower Bebington, and is about 13 metres above sea level. Port Sunlight is part of the larger Liverpool urban area, but retains its own distinct identity.
AdBlue drains in Port Sunlight, and across Merseyside too
Port Sunlight is a residential suburb, and the same teams that cover it work the places near it too, New Ferry and Lower Bebington among them, across the CH postcode area. A postcode starting CH62 4 is the quickest way to tell us where you are.
No towing is required, be it parked in the centre of Port Sunlight or on a lay-by en route to Hillsborough Memorial Garden, so leave it put. Our engineers drain the car where it is. If you're somewhere hard to describe, close to Diamond Jubilee Analemmatic Sundial or close to a boundary, ring and ask instead of assuming.
The one-line version
Not run yet: keep the vehicle off and ring. Run by now: stop, switch down, phone 0333 366 0103. Petrol in Diesel takes over the remainder, in Port Sunlight or wherever across Merseyside.