What Now? AdBlue in the Diesel Tank in Port Tennant
All of that hinges on a single detail: whether your motor has started since the AdBlue was added — far more than anything else. If it hasn't, keep it that way, whether your car is in Port Tennant itself or out in Foxhole. Keep nothing on, ring 0333 366 0103, then count on a thorough flush plus a drain, carried out just where the car stands around Port Tennant. Stop the minute you safely can and turn off, if it has already run. Step one stays the same, even if the job is bigger.
Anywhere in Swansea it took place, one of the cases below fits yours.
AdBlue in a diesel on a Port Tennant forecourt
You're at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Whether Burrows Service Station, Sainsbury's or anywhere else in Port Tennant, the case is the same.
Meaning? Spotting it here is the best it can be. The AdBlue is inside your tank and nowhere else. Nothing has pulled it in.
What to do: do not get back in and start the car to clear the petrol pump. Ask the staff to help you roll the vehicle into a parking space, keep the till receipt or the bottle, then phone us from the forecourt. The equipment is explosion-proof and fine on a live forecourt, so a car that can't be pushed clear is emptied right at the pump.
AdBlue in your diesel tank at home around Port Tennant
On the dash, a reminder had shown all week. Only at the recycling bin, the empty bottle in your hand, did you glance back at the cap you had used at the driveway. Drives close to Wern Terrace get it as much as any other street.
Meaning? As long as your vehicle has not moved since, it is close to the forecourt case. On the floor of that tank is where AdBlue stays, since it won't blend with diesel — and a night passing changes nothing of the difference.
Next: prevent an early drive by keeping your keys in the house, then ring us. We drain the vehicle on your drive, whether that's around Port Tennant or out in Dan-y-graig. Even at night, our pumps stay quiet enough for a residential street.
On the road around Port Tennant with AdBlue in a diesel
A short way beyond topping up, the engine started misbehaving: roughness, smoke, less power, warnings on the dash. Anywhere on Dan Y Graig Road or heading towards Swansea — under 3 miles away.
Put simply: the AdBlue has been pulled into the fuel system. Past the filter, through the pipework, and — the more the mileage — on into the injection pump and every injector. More driving, more restarts: deeper it goes.
Do this: stop anywhere safe, then turn your engine off. Port Tennant lies under 3 miles from the M4; there, pull off at the next junction instead of pushing on for the services. Do not restart it to see if it has cleared; it will not have. Phone, saying how far your vehicle was driven.
A hire or company car with AdBlue in the wrong tank?
Seven days back, it was new to you. The AdBlue filler is right next to the diesel filler, which you did not know, because your own car either has no AdBlue or keeps it somewhere else. It can happen to anyone, anywhere around Swansea.
In short: an extra step on top of the situations above, and those turn on whether it has run. Any work on the car often needs the owner's go-ahead under rental or fleet agreements.
Next: phone the hire company or the fleet manager first, then us — sorting it before we arrive is quicker. If you're stranded in the car park at Swansea, or by Ashlands, while you wait for an answer, leave your car off.
Unsure about AdBlue in the diesel tank in Port Tennant?
Honestly, the best answer might be that you think it did. Lighter, that bottle; a trace of ammonia near your filler; a hazy recollection of the cap. Look familiar? Possibly it happened in a hurry at the school gates at the local primary school, or on a friend's drive in Hanover Square.
What it means: a little spilled about your filler does no harm to your motor. AdBlue inside the diesel tank does. Starting the vehicle cannot tell you which, and if there is AdBlue in your tank it will suck it in.
Assume it got in, and never turn the engine. Ring us and describe what you saw; we'd rather check a tank that turns out free of AdBlue than drain one that has already been run.
The common ground in every Port Tennant AdBlue drain
The work opens identically, whatever your case. Filling station, drive, The Mile End Inn's car park or a street beside Saint Illtyd's Catholic Church — the van comes to the vehicle, and three answers follow: what fluid, what amount, and if it has run. Over the phone, ahead of dispatch, you are told the quote, and those answers decide the job too.
AdBlue crystallises and is corrosive to certain metals used in fuel systems, and so it does not wash out unaided; that is why a full flush, after this drain, counts far more here than with petrol. Clean diesel is put in after your filter has been cleaned or replaced, and the car is then tested. If your engine has not run, the majority of jobs take about half an hour once we're there.
Firing it up comes last. Our technicians make sure it runs correctly on fresh diesel before we leave. When it's noticed soon, the car very rarely has lasting damage, and the entire job takes place where it is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Worth knowing: many insurers include misfuelling cover, so a check of your policy while we travel is worthwhile.
About Port Tennant
Port Tennant is a coastal suburban area in Swansea, situated near the sea at an elevation of 18 metres, with terraced housing being the predominant type of accommodation. Port Tennant lies close to the city centre of Swansea, approximately 1.6 miles away, and is near other nearby places such as Dan-y-graig, St Thomas, and Ty-draw. Port Tennant has a population of around 2550 people and is part of the wider Swansea urban area. Port Tennant is located in a region with a mix of industrial and residential landscapes.
AdBlue drains across Swansea, Port Tennant included
Port Tennant is a residential suburb, and the same vans that cover it work the places near it too, St Thomas and Ty-draw among them, across the SA postcode area. Your whereabouts is clearest from a postcode beginning SA1 8.
Whether your car is on a lay-by on the way to Ashlands Playing Field or in a car park in the middle of Port Tennant, it does not need to shift. Draining is done right there. Guessing won't help near Kilvey Hill Windmill (remains), close to a border or anywhere awkward to pin down; phone and check.
In one line: your situation
Unstarted? Keep the vehicle that way and phone. Run already? Pull over, turn off, ring. Petrol in Diesel takes over the rest whatever it is, in Port Tennant and Swansea, on 0333 366 0103.