Portessie: AdBlue in the Diesel Tank? Find Your Situation
Has your engine run since the AdBlue was put in? That one question settles nearly everything else from here. Over in Buckie or right around Portessie, an unrun motor must remain unrun. Switch nothing on, call 0333 366 0103, then count on a thorough flush plus a drain, carried out right where your vehicle stands around Portessie. If it's run, stop as soon as it is safe and switch off. A larger job, yes, but the same opening move.
Wherever in Moray it took place, one of the cases below matches yours.
At the petrol pump in Portessie: AdBlue in a diesel
Imagine it: standing by the pump, holding the bottle, you spot the filler you opened was not the correct one. Be it the nearest petrol station, Tesco or anywhere else around Portessie, the situation is identical.
Meaning? Finding out on the forecourt is the best it can be. Still in your tank, and nothing pulled onwards: that's where the AdBlue is.
Next: resist the temptation to start it just to free up the pump. Ask the staff to help you push the vehicle into a parking space, keep the receipt or the bottle, and call us from the forecourt. If it can't be shifted, it can be drained at the petrol pump: the equipment is explosion-proof and fine on a working forecourt.
AdBlue in your diesel tank at home in Portessie
On your dash, a warning had been lit for days. Picked up a container, poured it in outside the house, recycled the empty — and at that point checked the cap again, after the fact. Right off Stuart Street is no less likely from any other place.
What it means: if you have not driven since, this is almost as good as the forecourt. Being reluctant to mix, AdBlue drops low in your tank and stays. A night standing alters none of that.
Put your keys in the house tonight — otherwise someone might take it away first thing — then call us. Out in Ianstown or here in Portessie, the drain happens on your drive. The pumps are quiet enough to use outside a house after dark.
AdBlue in a diesel and already driving around Portessie?
Filled up, pulled away, and before long your engine was running unevenly, blowing smoke, losing power, or lighting up the dash. Victoria Street, perhaps, or the way to Aberdeen — a trip of under 50 miles.
The upshot: the system has pulled AdBlue in by now. Through the filter, along the lines, and — the further the mileage — on into the injection pump and each injector. More miles, more starts: deeper it goes.
What to do: pull over where it is safe to do so then switch off. On the M90, over 50 miles from Portessie, that means the next junction, not the services further on. Starting it again to check gets nothing — AdBlue doesn't clear on its own. Phone us and say how far you travelled.
AdBlue in the wrong tank: hire, lease and company motors
You've only had this car a week. The AdBlue filler is right alongside the diesel filler, which you didn't know, since your own car either has no AdBlue or keeps it somewhere else. Throughout Moray, no one is safe from it.
Meaning? Whichever applies above counts too — run or unrun — and one extra stage. Any work on your car often requires the owner's approval under rental or company agreements.
What to do: call the hire firm or your fleet manager first, then us. That is faster settled before we get there than after. Stranded near Portessie Methodist Church or at Keith until the firm answers, the vehicle stays switched off throughout.
Not sure it was AdBlue in your diesel tank, Portessie?
At times, "I think so" is the most you can honestly say. What cap came off, you cannot recall; but the bottle feels less than it ought to, and a whiff of ammonia lingers by your filler. Maybe it happened in a hurry at the school gates at the local primary school, or on a friend's drive in Seatown.
In short: a spill near the filler does the engine unharmed. A diesel tank with AdBlue inside is a different story. If there is AdBlue in your tank, starting the car would draw it in, and it would not tell you which either.
Do this: behave as though it got in, and don't start the engine. Tell us what you saw on the phone. A clear tank checked is a better outcome than a run one drained.
Every AdBlue drain in Portessie shares these stages
The work opens the same way, whatever the situation. Anywhere your car stands — the pub in the village's car park, a street beside Rathven Parish Church, a driveway, a forecourt — the van gets there and we ask for the fluid, the quantity, plus if the engine has turned over. Those replies settle the work, and you hear the price on the phone, before anyone heads out.
Then your tank is emptied and your system rinsed thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it does not rinse out on its own. Clean diesel is put in after the fuel filter is cleaned or replaced, and the car is then checked. If the engine hasn't run, the majority of jobs take about half an hour once we are there.
We fire it up last. We check it runs correctly on new diesel before we go. Our technicians do the entire job where the vehicle is, and permanent damage is very uncommon when it has been noticed quickly. Paying is that day, never upfront. For the insurer, there is a VAT invoice plus a written report from the engineer. Many insurance policies include misfuelling cover, and so it's worth checking yours while we're on the way.
About Portessie
Portessie is a small suburban area situated on the Moray coast, with a population of around 988 people. Portessie has a mix of housing types, but semi-detached homes are the most common, and the area is located near other local communities such as Ianstown and Gordonsburgh. Portessie sits at a relatively low elevation of 22 metres above sea level, looking out to the North Sea. Portessie is within commuting distance of Aberdeen, which is around 48 miles away.
AdBlue drains round Portessie and across Moray
Portessie is a residential suburb, and the same vans that cover it work the places around it too, Gordonsburgh and Rathven among them, across the AB postcode area. A postcode starting AB56 1 is the quickest way to tell us where you are.
Whether your car is on a lay-by on the way to Pot Of Linn Woods or in a car park in the middle of Portessie, it does not need to move. Our van drains it in place. Assuming doesn't help near St Peter's Church ruins, on a border or somewhere hard to describe; ring and ask.
Your scenario, in one line
Engine not started: ring, leaving it switched off. Whichever case applies, Petrol in Diesel handles from there on 0333 366 0103, across Moray and within Portessie — once you pull over, turn off and ring, if it's run.