AdBlue in the Diesel Tank in Porton: What Now?
Has your motor run since the AdBlue got in? That one question decides nearly everything about what comes next. If it hasn't, keep it that way, whether your car is around Porton itself or out in Idmiston. Normally this is draining and thoroughly flushing it right there in Porton — so keep your ignition and engine off then call 0333 366 0103. Pull over the minute you safely can and turn off, if it has already run. A bigger job, yes, but the identical first move.
Compare your case to a situation from the list below, anywhere around Wiltshire you happen to be.
Porton forecourt: AdBlue in a diesel at the pump
The cap you opened was the wrong one — and you just spot it as you are stood at the pump, bottle or the nozzle in hand. It could be the Murco, or the BP, or a different forecourt in Porton.
Meaning? Finding out here is the best it can be. Nothing has pulled it in, so the AdBlue stays only in that tank.
Next: resist the temptation to start it just to free up the pump. Ask the attendants to help you push your car into a parking space, keep the receipt or the bottle, and ring us from the forecourt. Our equipment is explosion-proof and fine on a busy forecourt, and so a car that can't be pushed clear gets emptied where it is at the petrol pump.
AdBlue in the diesel tank at home around Porton
For days the dash had been warning you. Bought a container, tipped it in outside the house, recycled the empty — and at that point checked the cap a second time, too late. Right off Winterslow Road is no different from any other place.
Meaning? Provided the vehicle has not been driven since, it's second to the forecourt case. At the bottom of your tank is where AdBlue stays, because it won't mix with diesel — and a night passing makes nothing of the difference.
Put your keys in the house overnight — or a person might drive it off first thing — and phone us. In Gomeldon or here around Porton, the draining happens at your driveway. The pumps are quiet enough to use outside a house after dark.
Porton: set off with AdBlue in a diesel?
Rough running, smoke, falling power or a lit dashboard arrived a short way beyond the top-up. It might have been driving for Salisbury, under 5 miles away, or just down Byford Gardens.
Meaning? Your pump has sucked the AdBlue in. It's been through the filter and your lines and, the further you went, into your high-pressure pump and the fuel injectors. It goes further with every mile covered and every restart.
Do this: stop anywhere safe, then turn your motor off. Leave at the next junction — not the services further along — if you're on the M27, under 25 miles from Porton. No test starts: clearing is not something AdBlue does. Phone, saying how far your vehicle was driven.
AdBlue in the wrong tank of a hire, lease or company car
You have just had the car a week. The AdBlue filler sits right next to the diesel filler, which you didn't know, since your own car either has no AdBlue or keeps it somewhere else. Throughout Wiltshire, no one is immune.
Put simply: an extra step on top of the cases above, which turn on if it has run. Work on the vehicle often needs the owner's go-ahead under hire or fleet agreements.
Settling it before the van turn up is quicker, and so ring the rental company or your fleet manager, then us. Stranded near St Nicholas or outside Salisbury till the firm answers, your car remains turned off the whole time.
AdBlue in the diesel tank? Not sure, around Porton
At times the honest answer is "I think so". Which cap came off, you cannot say; but the bottle feels lighter than expected, and ammonia hangs by the filler. Maybe on a friend's driveway in Winterbourne Gunner, or in a rush by St Nicholas Church of England Primary School on the school run.
What it means: a little spilled around your filler does no harm to your engine. In the diesel tank, however, AdBlue harms it. If there is AdBlue in that tank, starting your car would draw it in, and it wouldn't tell you which either.
Next: act as though it went in, then keep the motor off. Checking a tank that proves clean is better than emptying one after it's been run — so phone then tell us what you noticed.
The common ground in each Porton AdBlue drain
Whatever the case, one start applies. We come to the vehicle, whether it is at a forecourt, a drive, the car park outside the pub in the village or a side street near Idmiston Memorial Hall, and ask three things: what got in, about how much, and if your motor has been run. Answers shape the job; the price follows on the call while no one has left yet.
Then the tank is emptied and the fuel system flushed thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it does not rinse out on its own. Last come your filter, cleaned or replaced if necessary; clean diesel; and a check of your car. Most unrun cars are a half-hour visit from the moment we arrive.
Lastly, our technicians start the engine. Before our engineers head off, it's tested to make sure it runs correctly on fresh diesel. We do the entire job where the vehicle is, and lasting damage is very uncommon if it has been spotted soon. Nothing is taken upfront, settlement happens on the day, and you receive what your insurer wants: an engineer report plus a VAT invoice. Check your insurance before we're en route: misfuelling cover comes included in plenty of policies.
About Porton
Porton is a village in Wiltshire, situated on the banks of the River Avon at an elevation of around 65 metres. Porton lies near the city of Salisbury, approximately 4.9 miles to the northwest, and is surrounded by smaller settlements like Gomeldon and its subdivisions. Porton has a population of around 1188 people, predominantly living in detached houses. Porton is located about 74.1 miles west of London, in the South West region of England.
AdBlue drains around Porton, and across Wiltshire too
Being a village, Porton shares its vans with the surrounding towns — West Gomeldon, East Gomeldon — right through SP postcodes. A postcode starting SP4 0 is the quickest way to tell us where you are.
Whether the vehicle is on a lay-by on the way to Winterbourne Recreation Ground or in a car park in the middle of Porton, it does not need to move. Our van drains it in place. Awkward to explain? By St. Nicholas, Idmiston Parish Church or a border? Asking is better than assuming, and so ring.
Your situation, summed up
If it has not started, ring then leave it off. Run by now? Pull over, turn off, ring. Petrol in Diesel handles the remainder whatever it is, in Porton and Wiltshire, on 0333 366 0103.