Portway: AdBlue in the Diesel Tank? Find Your Situation
What to do about AdBlue in a diesel tank depends on one thing more than any other: if the motor has been run since it got in. Over in Street or here around Portway, an unrun motor should remain that way. Keep nothing on, call 0333 366 0103, and expect a thorough flush plus a drain, done right where your vehicle sits in Portway. Where the engine has run, stop somewhere safe straight away, then turn the car off. The job is bigger, but the first step is the same.
Find the situation below that matches yours, wherever around Somerset it happened.
Portway forecourt: AdBlue in a diesel at the pump
The cap you unscrewed was the wrong one — and you only notice it as you're stood at the petrol pump, bottle or the nozzle in hand. Anywhere around Portway, then — Sainsbury's, Shell, or somewhere else close by.
Put simply: there is no better place to be to spot it. The AdBlue is inside the tank and nowhere else. Nothing has sucked it in.
Next: resist the urge to start it just to move away from the petrol pump. Ring us from the forecourt after your car sits in a space — the staff will help roll it — and save the receipt. Can't move the car beside the petrol pump? Our explosion-proof kit makes a busy forecourt safe, so we can drain it where it is.
At home around Portway with AdBlue in the diesel tank
Days had passed with the warning light on. A bottle from the garage, tipped in at the drive — and it's just by the bin that the cap caught a second look. Houses just off Petvin Close get caught out as often as anywhere else.
In short: if the car hasn't been driven since, it is almost equal to finding out at the forecourt. AdBlue does not mix with diesel; it sinks to the bottom of your tank and waits there. Overnight does not change that.
Your move: keys in the house, so no one drives the vehicle off first thing. Then, phone. Out in Middle Leigh or here in Portway, the drain is done on your driveway. Our pumping kit runs quietly enough not to disturb the neighbours at night.
On the road around Portway with AdBlue in a diesel
You filled up, set off, and a mile or two later your engine began to run unevenly, smoke, lose power or light up the dashboard. Portway, say, or the route towards Wells — a trip of under 10 miles.
In short: the AdBlue has been sucked through the system. Past the filter, along the pipework, and — the more the distance — deeper into the high-pressure pump and every injector. More miles, more starts: further it goes.
What to do: pull over where it's safe to do so then switch off. On the M5, under 15 miles from Portway, that means the next junction, not the services further on. It will not have cleared, and so there is no point restarting to find out. Roughly how far did it go? Say so when you phone.
AdBlue in the wrong tank: hire, lease and company cars
You have only driven this vehicle for days. Your own vehicle either does without AdBlue or keeps it elsewhere, and so no one warned you the AdBlue inlet sits just next to the diesel. Any driver, anywhere around Somerset, might make the same.
Meaning? Whichever applies above applies too — run or not — plus one extra step. Plenty of hire and company agreements want the owner to approve work on the car.
Do this: hire firm or fleet manager first, us next, because sorting it beforehand saves time. Stuck near Mission Church or at Castle Cary till someone replies, the car stays switched off throughout.
AdBlue in the diesel tank? Not sure, in Portway
Sometimes the fair answer is "I think so". The bottle is lighter than it should be, there is a faint smell of ammonia about your filler, and you cannot remember which cap you took off. The gates of Hindhayes Infant School in a rush, say, or someone's drive over in Stone Hill.
The upshot: the engine is not hurt by a little AdBlue spilled around the outside. Inside your diesel tank, by contrast, AdBlue damages it. If there is AdBlue in the tank, turning on the vehicle would draw it in, and it would not tell you which either.
What to do: treat it as if it got in. Do not crank it. Checking a tank that proves free of AdBlue is better than draining one after it's been run — so phone then describe to us what you saw.
What every AdBlue drain in Portway has in common
Whichever scenario you are in, this job starts the same way. Filling station, driveway, Elms Inn's car park or a street by The Salvation Army - Street — our van reaches the vehicle, and three answers follow: what liquid, what amount, and whether it has run. On the phone, ahead of dispatch, you hear our price, and those answers shape the work too.
Draining your tank comes first, then a full flush — more important with urea than after petrol, since crystals and corrosion won't clear by themselves, however long it sits. Fresh diesel goes in once the fuel filter has been cleaned or changed, and the car is then tested. Where your engine hasn't been started, expect about half an hour once we arrive, for most jobs.
The last step is starting it. Our check that it runs correctly on new diesel comes before our technicians go. Long-term damage is very unusual if it is spotted soon, and the whole job is done where the car is. Payment is that day, never upfront. For the insurer, you get a VAT invoice and a written report from the engineer. Plenty of policies cover misfuelling, so look at yours while the van travels.
About Portway itself
Portway is a suburban area in Somerset, situated inland at an elevation of 27 metres, approximately 7 miles from the city of Wells. Portway is characterized by its predominantly semi-detached housing stock, reflecting the typical residential development patterns of the region. Portway sits near several smaller settlements, including Middle Leigh, Overleigh, and Lower Leigh, and is home to a population of around 3339 residents. Portway is located in the South West of England, about 115 miles west of London.
AdBlue drains around Portway and across Somerset
Overleigh and Lower Leigh get the identical vans as Portway, a residential suburb, plus other towns throughout BA postcodes. A postcode starting BA16 0 is the quickest way to tell us where you are.
Whether your car is on a lay-by on the way to Wraxhill Park or in a car park in the middle of Portway, it does not need to shift. The drain is done on the spot. Tricky to explain? By Street Parish Rooms or a county line? Checking beats guessing, and so ring.
Your scenario, summed up
If it has not started, phone then keep it that way. Run already? Pull over, switch off, phone. Petrol in Diesel takes over the rest whichever it is, across Portway and Somerset, on 0333 366 0103.