Poulton: AdBlue in the Diesel Tank? Find Your Situation
Has the motor run since the AdBlue was put in? That one question decides nearly everything else from here. If it hasn't, keep it that way, whether the car is around Poulton itself or out in Wallasey. Usually this is emptying and properly purging it right there in Poulton — so leave the ignition and motor off then call 0333 366 0103. If it has run, stop as soon as it is safe then switch off. Step one remains unchanged, even if the job grows.
Anywhere around Merseyside it took place, one of the situations below matches yours.
Poulton forecourt: AdBlue in a diesel at the pump
Picture it: stood by the petrol pump, holding the nozzle, you spot the cap you took off was not the correct one. Perhaps you're at the Shell, perhaps at the Asda, maybe somewhere else in Poulton.
Meaning? Finding out on the forecourt is the best it can be. The AdBlue is in the tank and nowhere else. Nothing has drawn it in.
Freeing the petrol pump is no reason to run it — and so don't get back in. Get the attendants to help rolling it to a bay, save the bottle, then phone us from there. Can't move the car by the pump? Our explosion-proof equipment keeps a live forecourt safe, and so it can be drained in place.
Poulton, at home: AdBlue in the diesel tank
For days the dash had been nagging you. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look again at the cap. Right off Mostyn Street is no different from anywhere.
The upshot: zero miles since leaves it nearly as good to finding it at the pump. Diesel and AdBlue stay separate: the AdBlue settles to the base of that tank and remains there, no matter how long the night.
Put the keys indoors overnight — otherwise someone might drive it away first thing — and call us. Liscard or Poulton: wherever your driveway sits, that is where it gets emptied. Even at night, our pumps are quiet enough for a driveway.
On the road in Poulton with AdBlue in a diesel
Topped up, pulled away, and before long the motor was turning unevenly, smoking, down on power, or flashing up the dash. Adelaide Street, say, or the way to Liverpool — a trip of under 3 miles.
The upshot: the system has pulled AdBlue through by now. Mileage decides how deep it goes: filter and pipework first, then the high-pressure pump and every injector. More driving, more restarts: deeper it goes.
Do this: pull up anywhere safe, then switch the engine off. Service stations farther along are too far: on the Kingsway, under a mile out of Poulton, take the first junction. Do not restart the vehicle to see if it has cleared; it will not have. Call, saying how far your car was driven.
AdBlue in the wrong tank of a hire, lease or company car
You've only driven the vehicle for days. On your own car, AdBlue is missing or elsewhere. On this one, its cap is just by the diesel cap — news to you. Throughout Merseyside, no one is safe from it.
What it means: the same as the situations above, depending on whether it has run, with one more step. Many hire and company contracts want the owner to approve work on the car.
Next: ring the rental company or the fleet manager first, and then us — settling it before we arrive is quicker. Stranded near St Luke or at Birkenhead North till someone replies, your car stays turned off the whole time.
Unsure about AdBlue in the diesel tank in Poulton?
At times, "I think so" is all anyone can truthfully say. A slight ammonia whiff lingers around your filler, the bottle seems too light, and the cap you took off is a blur. A hurried stop by the gates of Park Primary School, or a call to a friend in Bidston: both fits.
The upshot: your engine isn't harmed by some AdBlue spilled around the filler. A diesel tank with AdBlue in it is a different story. Any AdBlue in the tank will be drawn in by starting the vehicle, and the start wouldn't settle which it is in any case.
Do this: act as though it got in, and never start the motor. Checking a tank that proves clean is better than draining one once it's been run — so ring then tell us what you noticed.
Poulton: what each AdBlue drain has in common
The work opens identically, whichever the case. Filling station, drive, Rose & Crown's car park or a road by Marlow Road United Reform Church — our van reaches your vehicle, and three questions come next: what fluid, what quantity, and if it has run. On the phone, ahead of dispatch, you hear the quote, and those answers shape the work too.
Then your tank is drained and the system flushed thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it doesn't rinse out on its own. Next is the filter — flushed, or swapped where needed — then fresh diesel, and a test of the vehicle. If your engine hasn't run, the majority of jobs take about half an hour once we're there.
Firing it up comes last. Our check that it runs smoothly on clean diesel comes before our engineers leave. We do the entire job where the vehicle is, and long-term damage is very uncommon when it has been caught quickly. Payment comes on the day, never in advance. For your insurer, you get a VAT invoice plus a report from the engineer. Worth remembering: many insurers include misfuelling cover, so a quick look at your documents as we travel pays.
About Poulton
Poulton is a suburban area on the Wirral Peninsula in Merseyside, situated near the coast and approximately 2.7 miles from Liverpool. Poulton is characterised by its predominantly terraced housing stock, reflecting the typical residential architecture of the North West region. Poulton sits at a relatively low elevation of around 24 metres above sea level, overlooking the Irish Sea. Poulton is close to nearby places such as Liscard, Egremont, and Seacombe, forming part of the larger urban area surrounding Liverpool.
AdBlue drains around Poulton, and across Merseyside too
Egremont and Seacombe have the same teams as Poulton, a residential suburb, along with further places over CH postcodes. Your whereabouts is quickest from a postcode that starts CH44 4.
Whether your car is on a lay-by on the way to Victoria Park or in a car park in the middle of Poulton, it does not need to move. Our technicians drain the car where it is. Assuming doesn't help beside Cherry Tree Centre, on a county line or anywhere hard to pin down; phone and ask.
Your scenario, summed up
Unstarted? Keep it that way and phone. Run by now? Stop, switch off, ring. Petrol in Diesel handles the rest whatever case, in Poulton and Merseyside, on 0333 366 0103.