Poverest: AdBlue in the Diesel Tank? Find Your Situation
What to do about AdBlue in a diesel tank comes down to one thing more than any other: whether the motor has been run since it went in. Out in Orpington or right around Poverest, an unrun motor must stay that way. Normally this is draining and properly purging it right there in Poverest — so leave the ignition and engine off and call 0333 366 0103. If it's run, stop as soon as it is safe and switch off. Stage one stays the same, even if the job is bigger.
Wherever across Greater London it happened, one of the situations below matches yours.
On a Poverest forecourt with AdBlue in a diesel
The cap you unscrewed was the wrong one — and you only notice it as you are stood at the petrol pump, bottle or nozzle in your hand. Be it Texaco, Tesco Express or anywhere else in Poverest, the case is identical.
The point: of every spot to notice, the forecourt is the best. The AdBlue is inside that tank and nowhere else. Nothing has sucked it in.
Freeing the petrol pump is no excuse to start it — and so don't get back in. Get the staff to help pushing it into a bay, save the receipt, then phone us right there. If it can't be shifted, it can be drained at the pump: the equipment is explosion-proof and safe on a working forecourt.
AdBlue in your diesel tank on a Poverest drive?
For days the dashboard had been nagging you. Picked up a bottle, tipped it in outside the house, recycled the empty — and only then looked at the cap a second time, too late. It happens on driveways just off Poverest Road as frequently as anywhere.
In short: if the car hasn't moved since, it's nearly equal to spotting it at the forecourt. Diesel and AdBlue keep separate: the AdBlue drops to the base of the tank and stays put, however long the night.
What to do: leave the keys inside the house so nobody moves the car in the morning. Then call. St Mary Cray or Poverest: whichever your driveway is, that is where it gets emptied. The pumps are quiet enough to use outside a house after dark.
Poverest: set off with AdBlue in a diesel?
You filled up, set off, and a mile or two later the motor began to run roughly, smoke, lose power or light up the dashboard. Anywhere on Austin Road or else heading to London — under 15 miles away.
Put simply: the AdBlue has been pulled into your fuel system. The high-pressure pump and every injector see it too on a longer run, after the fuel filter and pipework have it. Each mile and each restart takes it further.
Do this: stop somewhere safe, then turn your engine off. Poverest lies under 3 miles from the M25; on it, come off at the next junction rather than pushing on for the services. It won't have cleared, and so there is no sense restarting to check. Phone, saying how far your vehicle went.
AdBlue in the wrong tank of a hire, lease or company car
You've only driven the vehicle a week. On your own car, AdBlue is missing or somewhere else. On this one, its inlet is just by the diesel cap — news to you. Throughout Greater London, nobody is immune.
What it means: the same as the scenarios above, depending on whether it's run, with one more stage. Many rental and company contracts need the owner's sign-off before work.
Your move: rental firm or fleet manager first, us next, because sorting it early saves time. Waiting for an answer in the car park outside St Mary Cray, or near Roman Bath House? Keep your engine off meanwhile.
Poverest: unsure if it was AdBlue in your diesel tank?
"I think so" is often as honest answer there is. A faint ammonia whiff lingers near your filler, the bottle feels too light, and the cap you took off is hard to recall. It might have been on a friend's driveway in St Pauls Cray, or in a rush by Poverest Primary School on the school run.
Meaning? Drips around the filler don't touch your engine at all. The diesel tank with AdBlue inside is another story. Starting the vehicle cannot tell you which, and if there is AdBlue in that tank it would suck it in.
What to do: treat it as if it was put in. Do not start the vehicle. Ring us and describe what you saw; we would rather check a tank that turns out free of AdBlue than drain one that has already been run.
Poverest: what every AdBlue drain has in common
Whichever situation you are in, this job starts the same way. Filling station, drive, White Swan's car park or a road beside Poverest Road Baptist Church — our van comes to the vehicle, and three answers come next: which fluid, which quantity, and whether it ran. The price is given over the phone, before a van leaves, and the answers shape the job.
Then that tank is cleared and the fuel system flushed thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it does not rinse out on its own. Next comes your filter — cleaned, or swapped when necessary — then fresh diesel, and a test of your car. If your motor has not run, the majority of jobs take about half an hour once we are there.
Lastly, our technicians fire it up. Our engineers confirm it runs correctly on clean diesel before leaving. Long-term damage is very uncommon when it is caught soon, and the entire job is done where your car is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Check your insurance before we're en route: cover for misfuelling comes included in plenty of policies.
About Poverest, for a moment
Poverest is a suburban area in southeast London, situated near the River Cray and close to the North Downs. Poverest has a mix of semi-detached housing and other residential properties, with nearby amenities in St Mary Cray and Broom Hill. Poverest is located about 12 miles from central London, making it a commuter base for people working in the city. Poverest sits at an elevation of around 62 metres above sea level, overlooking the surrounding countryside.
AdBlue drains across Greater London, Poverest included
Broom Hill and Derry Downs have the same teams as Poverest, a residential suburb, plus further places throughout BR postcodes. A postcode starting BR5 2 is the quickest way to tell us where you are.
Parked heading to Riverside gardens, or right in the centre of Poverest, your car stays where it is — there's no need to shift it at all. The van drains it where it stands. Guessing doesn't help beside TK Maxx, close to a county line or somewhere hard to pin down; phone and check.
Your scenario, summed up
Not run yet: keep the vehicle off then ring. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there in Poverest and anywhere around Greater London on 0333 366 0103.