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Petrol in Diesel

0333 366 0103

AdBlue in the Diesel Tank in Prenton, and What to Do Next

Everything turns on a single fact: if your engine has started since the AdBlue was added — more than anything else. Over in Higher Bebington or right in Prenton, an unrun engine should stay unrun. Leave your engine and your ignition off and ring 0333 366 0103; it is generally a drain and a thorough flush, done where your car is in Prenton. Already run? Stop when you safely can, then switch it off. It is a larger job, though stage one does not change.

Match what happened to one of the list below, wherever around Merseyside you happen to be.

Call 0333 366 0103

On a Prenton forecourt with AdBlue in a diesel

Just now, bottle yet in hand, you realise that the cap you opened was the wrong one, right at the petrol pump. Anywhere around Prenton, then — Sainsbury's, Shell, or somewhere else nearby.

The upshot: of every spot to notice, this is the best. The AdBlue is inside that tank and nowhere else. Nothing has pulled it in.

Do this: stay out of the driver's seat, however much the pump needs freeing. A few things: a shove into a bay with the attendants assisting, the receipt saved, and a ring to us from the forecourt. Stuck beside the pump? Explosion-proof kit keeps a busy forecourt sensible, and so we can drain the car in place.

AdBlue in the diesel tank on a Prenton drive?

For days the dashboard had been warning you. A bottle bought at the shop, emptied in on the drive — and it was just by the recycling that the cap got a second look. Drives close to Pine Walks get it as much as any other street.

The upshot: no miles since makes this nearly as good to finding it at the pump. On the bottom of that tank is where AdBlue stays, since it won't mix with diesel — and a night going by changes nothing of the difference.

Your move: the keys indoors, and so nobody drives your car off first thing. Then, phone. We drain the vehicle on your drive, whether that's in Prenton or out in Devonshire Park. The pumps are quiet enough to use outside a house after dark.

AdBlue drain on a forecourt in Prenton

On the road in Prenton with AdBlue in a diesel

A mile or two beyond filling up, your engine started misbehaving: roughness, smoke, less power, warnings on the dash. It might have been driving for Liverpool, under 5 miles away, or just along Reservoir Road.

Meaning? Your fuel pump has sucked the AdBlue in. Mileage sets how deep it gets: filter and pipework first, then the injection pump and each injector. It goes deeper with every mile covered and every restart.

Do this: pull up somewhere sensible, then switch the engine off. On the M53, under 3 miles from Prenton, that means the next junction, not the services further on. No trial restarts: clearing itself is not something AdBlue does. Phone, saying what distance the vehicle was driven.

Hire, lease or company car with AdBlue in the wrong tank

You've had the vehicle hardly a week. Unbeknown to you, the two inlets sit side by side here — not like your own car, which has none or stores it in another spot. Wherever you are across Merseyside, every driver could be caught.

Put simply: an extra stage on top of the situations above, and those turn on if it has run. Many hire and company contracts want the owner to approve work on your car.

What to do: call the hire firm or your fleet manager first, then us. That is quicker settled before we get there than after. Waiting for an answer at the car park at Rock Ferry, or near War Memorial? Keep the engine off meanwhile.

AdBlue in your diesel tank? Not sure, around Prenton

Now and then, "I think so" is all you can honestly say. A slight ammonia-like whiff hangs around the filler, the bottle feels too light, and the cap you took off is hard to recall. A hurried stop by the gates of Prenton Primary School, or a visit to a friend in Dacre Hill: both fits.

What it means: a little spilled round the filler does no damage to your engine. AdBlue inside your diesel tank does. Turning on your car will not tell you which, and if there is AdBlue in your tank it would suck it in.

What to do: treat it as if it got in. Don't start the car. Call us and explain what you saw; we'd rather check a tank that turns out clean than drain one that has already been run.

Prenton: what every AdBlue drain has in common

Each case has the same opening to the job. Filling station, driveway, The Halfway House's car park or a street by The Parish Church of St Stephen — the van comes to the vehicle, and three questions follow: which fluid, which quantity, and whether it has run. On the phone, before dispatch, you are told the price, and those replies decide the work too.

Emptying the tank comes first, then a full flush — more important after urea than after petrol, because crystals and corrosion will not clear by themselves, no matter how long it sits. Next is the filter — cleaned, or swapped when needed — then fresh diesel, and a test of your vehicle. Where the motor hasn't run, allow about half an hour on site, in most jobs.

Our technicians fire it up at the end. With fresh diesel in, it runs while our technicians check it is running correctly, and then we leave. We do the whole job where the vehicle is, and permanent damage is very uncommon when it has been spotted soon. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Many insurance policies include misfuelling, and so look at yours as we head over.

About Prenton, briefly

Prenton is a suburban area on the Wirral Peninsula in Merseyside, situated near the coast and approximately 3.9 miles from Liverpool. Prenton has a mix of housing types, but semi-detached homes are predominant, and the area is close to several parks, including Devonshire Park and Egerton Park. Prenton is also near Oxton and has a population of around 4872 residents. Prenton's elevation is around 67 metres above sea level, giving it a relatively low-lying coastal setting.

AdBlue drains across Merseyside, Prenton included

Egerton Park and Oxton have the same teams as Prenton, a residential suburb, plus other places over CH postcodes. A postcode starting CH42 8 is the quickest way to tell us where you are.

No moving is needed, be it stopped in the centre of Prenton or on a layby heading to Walker Park, so leave it put. Draining is done right there. Guessing doesn't help beside Prenton Park Recreation Centre, on a county line or somewhere awkward to pin down; phone and check.

Your situation, in one line

Not run yet: keep the car off then call. Started already? Pull over, turn off, phone. Petrol in Diesel takes over the remainder whichever case, across Prenton and Merseyside, on 0333 366 0103.

Call 0333 366 0103