What Now? AdBlue in the Diesel Tank in Prospect Place
What to do about AdBlue in a diesel tank comes down to one thing more than any other: if the engine has been run since it got in. If it has not, keep it that way, whether your car is around Prospect Place itself or out in Victoria Village. Ring 0333 366 0103 with your key and engine both off. In Prospect Place, that is typically drained and flushed where it stands. Pull over the minute it is safe and turn off, if it has already run. The job is bigger, yet the first step is the same.
Find the scenario below that matches yours, wherever across Torfaen it happened.
AdBlue in a diesel on a Prospect Place forecourt
You are at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Perhaps you are at the Texaco, perhaps at the another forecourt nearby, possibly somewhere else around Prospect Place.
What it means: this is the ideal spot to find out. The AdBlue is in that tank and nowhere else. Nothing has pulled it in.
Next: resist the urge to start it just to move away from the petrol pump. Ring us from the forecourt once the car sits in a bay — the staff will lend a hand to roll it — and keep the bottle. Can't move it by the petrol pump? Our explosion-proof equipment keeps a busy forecourt sensible, so it can be drained in place.
AdBlue in the diesel tank at home in Prospect Place
Days had gone by with the warning light on. A bottle bought at the garage, tipped in at the drive — and it was just at the bin that the cap got a second look. Just off Manor Way is no different from anywhere.
The point: zero miles since makes this almost equal to spotting it at the petrol pump. Being reluctant to mix, AdBlue drops to the base inside the tank and waits. One night standing alters nothing.
Keep your keys in the house tonight — otherwise a person might drive it away at breakfast — and phone us. Out in Pen-twyn or right here in Prospect Place, the draining happens on your driveway. Night-time drains outside a house are fine: the pumps are low-noise.
Drove off with AdBlue in a diesel around Prospect Place?
A short way after filling up, the motor began misbehaving: roughness, smoke, lost power, warnings on the dash. Perhaps it was on Waterloo Road, perhaps on the way out towards Newport, under 15 miles away.
What it means: your fuel system has sucked the AdBlue in. The injection pump and every injector get it too on a longer trip, after your filter and pipework have had it. More miles, more restarts: deeper it travels.
Next: find a safe spot, stop, and turn the motor off. Prospect Place lies under 10 miles from the M4; there, come off at the next junction rather than pressing on to the services. It won't have cleared, so there is no point starting it again to check. About what distance had it go? Tell us when you call.
AdBlue in the wrong tank: hire, lease and company motors
You've had this vehicle hardly a week. Unbeknown to you, the AdBlue and diesel inlets are next to each other here — unlike your own car, which has no AdBlue or keeps it elsewhere. It can happen to anyone, anywhere in Torfaen.
What it means: the same as the scenarios above, depending on whether it's run, with one more step. Many hire and company contracts want the owner to approve work on the car.
What to do: call the hire firm or your fleet manager first, then us. That's faster settled before we arrive than after. Stranded by High Street Baptist Church or at Pontypool and New Inn till the firm replies, the car remains turned off throughout.
Prospect Place: unsure if it was AdBlue in your diesel tank?
Truthfully, the only answer may be that you think so. What cap came off, you cannot recall; meanwhile the bottle weighs less than expected, and a whiff of ammonia lingers by your filler. A rushed stop by the gates of the local primary school, or a call to a friend in Talywain: both fits.
Put simply: a spill round your filler leaves the motor no harm. Once it's inside your diesel tank, though, that changes. Any AdBlue in that tank would be sucked in by starting the vehicle, and the start would not settle which it is in any case.
Your move: behave as though it did, and never start your engine. Ring and give what you saw: we'd sooner find a clean tank than empty one once the engine has run.
Prospect Place: what every AdBlue drain has in common
The job begins the same way, whatever the situation. We come to the vehicle, whether it is on a forecourt, a drive, the car park outside New Inn or a side street near Garndiffaith Millennium Hall, and ask three things: what went in, roughly how much, and whether the engine has run. The price is given on the call, before a van leaves, and those answers shape the job.
A thorough flush follows this drain. With petrol it's standard; with AdBlue it is essential, because deposits form and some metals are attacked, and none of that rinses out unaided. Last are the filter, cleaned or renewed if necessary; clean diesel; and a test of the car. If the engine hasn't run, the majority of jobs take about half an hour once we're there.
Firing it up comes last. Our check that it runs properly on new diesel comes before our engineers go. Permanent damage is very rare when it's caught quickly, and the entire job is done where your car is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Worth remembering: lots of insurers offer misfuelling cover, so a check of your policy as you wait is worthwhile.
About Prospect Place and where it is
Prospect Place is a suburban area in Torfaen, situated near the riverside with an elevation of 224 metres. Prospect Place lies approximately 10 miles from Newport and is surrounded by nearby places such as Pen-twyn, Waterloo, and Snatchwood. Prospect Place has a population of around 3463 people and is characterised by predominantly terraced housing. Prospect Place is located in a region with easy access to major cities, being around 126.8 miles from London.
AdBlue drains around Prospect Place and across Torfaen
Over NP postcodes, the vans covering Prospect Place — a residential suburb — reach surrounding towns as well, Waterloo and Snatchwood included. Giving us a NP4 7 postcode pins you quickest of all.
Parked en route to Glansychan Park, or bang in the centre of Prospect Place, your car remains put — there is no need to shift it at all. Draining happens on the spot. Awkward to pin down? By Garnsychan Partnership or a border? Checking beats assuming, and so ring.
Your situation, summed up
Not run yet: keep it off and ring. Whatever line fits, Petrol in Diesel handles the rest on 0333 366 0103, across Torfaen and within Prospect Place — once you stop, switch off and phone, if it's run.