AdBlue in the Diesel Tank in Raven Hill, and What to Do Next
All of it turns on one fact: if the motor has been run after the AdBlue went in — more than anything else. If it hasn't, keep it that way, whether your car is around Raven Hill itself or out in Port Mead. Leave your engine and your ignition off and phone 0333 366 0103; it is normally a drain and a thorough flush, done where your car is in Raven Hill. Already run? Pull over once you safely can, then turn it off. Stage one remains unchanged, even though the work is bigger.
Below: the situations our technicians meet, anywhere around Swansea. Pick yours.
AdBlue in a diesel on a Raven Hill forecourt
The cap you unscrewed was the wrong one — and you just spot it while you are standing at the petrol pump, bottle or the nozzle in your hand. Somewhere around Raven Hill, then — Applegreen, Murco, or anywhere else close by.
What it means: this is the ideal place to find out. Only your tank holds AdBlue; no part past it has drawn any in.
Do this: keep out of the car, even if the queue needs clearing. Phone us from the forecourt after the vehicle sits in a space — the staff will help push it — then keep the bottle. If it cannot be shifted, it can be emptied at the petrol pump: the equipment is explosion-proof and fine on a busy forecourt.
Raven Hill, at home: AdBlue in the diesel tank
On the dash, a warning had been lit for days. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look once more at the cap. Just off Armine Road is not different from anywhere.
Meaning? Provided your vehicle has not moved since, it's close to the pump case. As it is reluctant to mix, AdBlue settles low in that tank and stays. One night standing alters nothing.
Next: prevent any early move by keeping your keys in the house, then ring us. Gendros or Raven Hill: wherever your driveway sits, that's where it is emptied. Late-night empties beside a house are no problem: the pumps are low-noise.
On the road in Raven Hill with AdBlue in a diesel
Rough running, smoke, lost power or a lit dashboard started a short way after the top-up. Anywhere on Ravenhill Road or else on the road towards Swansea — under 3 miles away.
Put simply: the AdBlue has been pulled into the fuel system. The high-pressure pump and each injector get it as well on a bigger trip, once the filter and lines have it. More miles, more restarts: further it goes.
Next: pick a safe place, pull in, then turn your motor off. On the M4, under 3 miles from Raven Hill, that means the next junction, not the services further on. No test restarts: clearing is not something AdBlue will do. Ring us and say how far you went.
AdBlue in the wrong tank: hire, lease and company cars
You have had the vehicle hardly a week. On your own car, AdBlue is absent or elsewhere. On this one, its cap is just next to your diesel inlet — a surprise to you. Throughout Swansea, nobody is immune.
In short: one extra step on top of the cases above, which depend on whether it has run. The owner frequently needs to approve the work, under plenty of rental and fleet contracts.
Next: phone the hire company or your fleet manager first, then us — settling it before our arrival is quicker. Stuck near Gendros Congregational Church or at Swansea until the firm replies, the vehicle stays switched off throughout.
Unsure about AdBlue in your diesel tank around Raven Hill?
Now and then, "I think so" is all you can truthfully say. Too light, the bottle; a hint of ammonia near your filler; no clear recollection of the cap. Look familiar? The gates of the local primary school in a rush, perhaps, or a friend's drive out in Cwmdu.
What it means: a little spilled about your filler does no damage to your engine. If it is inside your diesel tank, though, it does. If there is AdBlue in that tank, turning on your car will suck it in, and it would not tell you which either.
Next: assume it went in, then keep your engine off. Ring and give what you saw: we'd rather confirm a clean tank than drain one once your motor has run.
Raven Hill: what each AdBlue drain has in common
Whichever situation you are in, this job starts the same way. Three questions are asked once we reach your car — on a filling station, a driveway, a street by The Church of Jesus Christ of Latter-day Saints or the car park outside Marquis Arms: the fluid, the amount, and whether the motor has been started. The price comes on the call, ahead of anyone setting off, and those replies shape the job.
Draining that tank comes first, then a full flush — more vital after urea than with petrol, because crystals and corrosion will not go on their own, however long you wait. Clean diesel is put in after your filter is cleaned or changed, and your car is then tested. Never started? Then about half an hour once we are there covers most jobs.
Our technicians start it last. With fresh diesel in, it runs while our technicians make sure it is running smoothly, and then we leave. When it's spotted soon, the car very rarely has lasting damage, and the whole job happens where it is. For your insurer: the engineer's report and the VAT invoice. For you: payment on the day, nothing in advance. Worth knowing: lots of insurers offer misfuelling cover, so a quick look at your documents as we travel pays.
About Raven Hill
Raven Hill is a suburban area located on the outskirts of Swansea, situated near the coast in south Wales. Raven Hill sits at an elevation of 107 metres, overlooking the surrounding landscape and the nearby city of Swansea. Raven Hill is characterised by its predominantly semi-detached housing stock, with nearby neighbourhoods including Gendros, Cockett, and Caer-eithin.
AdBlue drains around Raven Hill, and across Swansea too
Raven Hill is a residential suburb, and the same vans that cover it work the towns near it too, Cockett and Caer-eithin among them, across the SA postcode area. A postcode starting SA5 5 is the quickest way to tell us where you are.
Stopped heading to Ravenhill Park, or right in the heart of Raven Hill, your vehicle remains where it is — there is no need to move it anywhere. Wherever it sits, that's where it gets cleared. Awkward to explain? By Gendros Community Centre or a border? Checking beats guessing, so phone.
In one line: your situation
Not run yet: keep the car off and ring. Whatever line fits, Petrol in Diesel handles the rest on 0333 366 0103, throughout Swansea and in Raven Hill — once you stop, switch off then ring, if it has run.