Rendlesham: AdBlue in the Diesel Tank? Find Your Situation
What to do about AdBlue in a diesel tank comes down to one thing more than any other: if your engine has been run since it was put in. If it hasn't, keep it that way, whether your car is around Rendlesham itself or out in Campsea Ashe. Ring 0333 366 0103 with the key and motor still off. In Rendlesham, that is generally emptied and flushed on the spot. Already started? Stop when you safely can, then turn everything off. A larger job, yes, yet the same first step.
Find the situation below that matches yours, wherever across Suffolk it happened.
Rendlesham forecourt: AdBlue in a diesel at the pump
You're at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Somewhere in Rendlesham, then — the nearest petrol station, Gulf, or somewhere else nearby.
Put simply: no better place exists to discover it. The AdBlue is inside that tank and nowhere else. Nothing has sucked it in.
Clearing the petrol pump is no excuse to run it — and so don't get back in. Ask the staff to help you roll the vehicle into a parking space, keep the receipt or the bottle, and phone us from the forecourt. The equipment is explosion-proof and fine on a live forecourt, and so a car that cannot be pushed clear is drained where it is at the petrol pump.
AdBlue in the diesel tank at home in Rendlesham
The warning light had been on for days. Picked up a bottle, poured it in at home, recycled the empty — and only then checked the cap a second time, after the fact. Just off Suffolk Drive is not different from any other place.
Meaning? Provided the car has not moved since, it's second to the forecourt case. At the floor of your tank is exactly where AdBlue stays, because it will not mix with diesel — and a night passing makes nothing of the difference.
Keep your keys in the house tonight — or a person might drive it away at breakfast — and call us. Friday Street or Rendlesham: wherever your driveway is, that's where it gets drained. The pumps are quiet enough to use outside a house at night.
Rendlesham: set off with AdBlue in a diesel?
You filled up, set off, and a mile or two later your motor began to run roughly, smoke, lose power or light up the dashboard. Ashton Close, perhaps, or the way to Colchester — a trip of under 50 miles.
The point: your system has pulled AdBlue through already. Past your filter, along the lines, and — the more the distance — on into the injection pump and every injector. Each mile and each restart takes it further.
Pull in somewhere safe — that's the first step — then turn everything off. On the M11, over 50 miles from Rendlesham, that means the next exit, not the services further on. No test starts: clearing itself is not something AdBlue does. Phone, and say how far the vehicle was driven.
AdBlue in the wrong tank of a hire, lease or company car
A week ago, the car was new to you. On your own vehicle, AdBlue is missing or somewhere else. On this one, its cap is just by the diesel cap — a surprise to you. Wherever you are around Suffolk, every motorist can slip up.
In short: one extra stage on top of the situations above, which turn on whether it's run. Many rental and company agreements need the owner's approval for repairs.
Sorting it before the van arrives is faster, and so phone the hire company or your fleet manager, and then us. Stuck near Rendlesham Village Sign or at Wickham Market till someone answers, the car stays turned off the whole time.
Rendlesham: unsure whether it was AdBlue in the diesel tank?
At times the honest answer is "I think so". The bottle is lighter than it should be, there's a faint smell of ammonia around the filler, and you cannot remember which cap you took off. Maybe it happened in a hurry at the school gates at Rendlesham Primary School, or on a friend's drive in Tunstall.
Meaning? Drips outside the inlet never touch your motor at all. Once it's inside your diesel tank, though, that changes. Any AdBlue in that tank would be pulled in by firing up the vehicle, and the start wouldn't settle which it is in any case.
What to do: treat it as if it went in. Don't crank it. Call us and explain what you saw; we'd rather check a tank that turns out free of AdBlue than drain one that has already been run.
The common ground in every Rendlesham AdBlue drain
Every case has the same start to the work. Anywhere the car stands — The Tavern's car park, a road beside Rendlesham Community Centre, a drive, a filling station — our van gets there and we ask about the fluid, the quantity, plus whether the motor has been run. Replies shape the job; the quote comes on the call whilst no one has set off yet.
Then the tank is emptied and the system purged thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it does not rinse out on its own. The filter is flushed, or replaced where it needs to be; fresh diesel goes in; and the car is tested. Most unrun cars are a half-hour visit after the moment our engineers arrive.
Starting it comes last. With new diesel in, it runs while our engineers check it's running properly, and then we head off. The entire job is done where the vehicle is, and when it's noticed soon, long-term damage is very uncommon. For your insurer: the engineer's report and the VAT invoice. For you: payment that day, no money upfront. Many insurance policies include misfuelling, and so look at yours while the van travels.
About Rendlesham itself
Rendlesham is a village in Suffolk, situated in a rural area with nearby settlements including Friday Street, Eyke, and Spratts Street. Rendlesham lies approximately 25 metres above sea level and is located about 78.5 miles from London. Rendlesham has a population of around 1964 people and is characterised by predominantly detached housing. Rendlesham is close to the city of Colchester, which is 27.3 miles away.
AdBlue drains round Rendlesham and across Suffolk
Eyke and Spratts Street have the same vans as Rendlesham, a rural village, along with further towns over IP postcodes. Quickest of all: a IP12 2 postcode for where you stand.
Whether the car is on a lay-by on the way to Jubilee Park or in a car park in the middle of Rendlesham, it does not need to shift. Wherever it sits, that's where it gets emptied. Phone and check rather than guess if you're by Rendlesham Church St Felix, on a border, or anywhere awkward to pin down.
Your situation, summed up
Motor not started: phone, and leave it alone. Run by now: stop, switch down, ring 0333 366 0103. Petrol in Diesel handles the remainder, in Rendlesham or anywhere across Suffolk.