What Now? AdBlue in the Diesel Tank in Rollestone
Everything hinges on a single fact: if the engine has been run since the AdBlue went in — more than anything else. Not started yet? Then leave it like that, whether your vehicle sits — Rollestone or Elston. Normally this means draining and thoroughly rinsing it right there in Rollestone — and so keep your key and engine off then phone 0333 366 0103. Pull over the moment you safely can and switch off, if it has been run. The job is bigger, but the first stage is the same.
Anywhere across Wiltshire it took place, one of the situations below fits yours.
AdBlue in a diesel on a Rollestone forecourt
The cap you opened was the wrong one — and you just spot it while you are stood at the pump, bottle or nozzle in hand. Whether Murco, Esso or somewhere else around Rollestone, the case is identical.
In short: no better spot to be to discover it. Nothing has pulled it through, so the AdBlue sits just in the tank.
Freeing the petrol pump is no excuse to start it — and so don't get back in. Ask the staff to help you push the vehicle into a parking bay, keep the till receipt or the bottle, then phone us from the forecourt. Draining it there at the petrol pump is fine when it cannot be shifted, since the equipment is explosion-proof.
Rollestone, at home: AdBlue in the diesel tank
The warning light had been on for days. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look again at the cap. It happens on drives just off A360 as regularly as anywhere.
Meaning? As long as your car hasn't been driven since, it's second to the pump case. AdBlue does not mix with diesel; it sinks to the bottom of the tank and waits there. Overnight does not change that.
Next: stop any early move by putting the keys in the house, then phone us. Homanton or Rollestone: wherever your driveway sits, that's where it is emptied. Even at night, our pumps are quiet enough for a driveway.
AdBlue in a diesel and already driving in Rollestone?
Rough running, smoke, lost power or a lit dashboard arrived a short way beyond the top-up. It might have been heading for Salisbury, under 10 miles away, or just down Meadway.
In short: the AdBlue has been sucked through your fuel system. Past the filter, along the pipework, and — the further the distance — on into the injection pump and every injector. It travels deeper with every extra mile covered and each restart.
Stop somewhere safe — that is the first job — then turn everything off. Service stations farther on can wait: from the M27, under 25 miles out of Rollestone, take the first junction. It won't have cleared, and so there's no point starting it again to find out. Phone us and say how far you went.
A hire or company car with AdBlue in the wrong tank?
You've just had the car for days. Your own vehicle either has no AdBlue or keeps it elsewhere, so nothing warned you the AdBlue cap was just next to your diesel. Throughout Wiltshire, nobody is immune.
What it means: the same as the scenarios above, depending on whether it has run, with one more step. Any work on the car often requires the owner's go-ahead under hire or company agreements.
Sorting it before the van arrives is faster, so phone the rental company or your fleet manager, then us. Keep it switched off as the reply comes, whether you are parked at Salisbury or close to Saint Mary's, Shrewton.
Unsure about AdBlue in the diesel tank in Rollestone?
At times, "I think so" is the most you can truthfully say. Too light, that bottle; a hint of ammonia near your filler; a hazy recollection of the cap. Sound familiar? The gates of Shrewton CofE Primary School in a rush, perhaps, or someone's drive over in Winterbourne Stoke.
The upshot: the motor isn't harmed by a little AdBlue spilled around the filler. Inside your diesel tank, however, AdBlue damages it. Turning on the car won't tell you which, and if there is AdBlue in that tank it would suck it in.
Next: act as though it got in, then leave the engine off. Tell us what you saw on the phone. A clear tank looked at is a better result than a run one drained.
The common ground in each Rollestone AdBlue drain
The job begins identically, whatever your case. Anywhere your vehicle stands — The Royal Oak's car park, a road by St George, a drive, a filling station — our van gets there and we ask about the liquid, the amount, and whether the motor has been run. Replies set the job; the price follows on the call while nobody has left yet.
Then that tank is emptied and the system purged thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it does not rinse out on its own. Clean diesel goes in after your filter has been flushed or replaced, and your car is then tested. The majority of unrun vehicles are a half-hour job after the moment we turn up.
Lastly, our technicians fire it up. Before our technicians go, it is tested to be sure it runs correctly on clean diesel. Lasting damage is very unusual if it's noticed early, and the whole job is done where your car is. For your insurer: an engineer's report and the VAT invoice. For you: payment on the day, no money upfront. Many insurance policies cover misfuelling, and so look at yours as we head over.
About Rollestone, briefly
Rollestone is a suburban area in Wiltshire, situated on the riverside at an elevation of 86 metres, with detached housing being the predominant type of accommodation. Rollestone lies near the city of Salisbury, approximately 9 miles away, and is also close to other nearby places such as Homanton, Shrewton, and Maddington. Rollestone has a population of around 692 residents and is located in the South West region of England, about 79 miles from London.
AdBlue drains across Wiltshire, Rollestone included
Shrewton and Maddington get the same teams as Rollestone, a residential suburb, along with further towns over SP postcodes. A postcode starting SP3 4 is the quickest way to tell us where you are.
No towing is required, whether parked in the centre of Rollestone or in a lay-by heading to The Recreation Ground, so leave it put. Our van empties it in place. If you're somewhere hard to describe, near Orcheston Village Hall or close to a border, ring and ask rather than assuming.
Your scenario, in one line
Not run yet: keep the car off then ring. Whichever case applies, Petrol in Diesel handles from there on 0333 366 0103, across Wiltshire and in Rollestone — after you pull over, turn off and phone, if it has run.