AdBlue in the Diesel Tank in Rosehill: What Now?
All of it turns on one detail: whether your motor has started after the AdBlue was added — far more than anything else. If it hasn't, keep it that way, whether the vehicle is in Rosehill itself or out in Cummings Park. Keep nothing on, call 0333 366 0103, then count on a proper flush plus a drain, carried out just where your car sits in Rosehill. If it's run, stop as soon as it is safe then switch off. A larger job, then, but the same first step.
Further down: the situations our technicians meet, anywhere across Aberdeen City. Choose the one that fits.
At the petrol pump in Rosehill: AdBlue in a diesel
You are at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Be it BOC, Esso or anywhere else around Rosehill, the case is identical.
In short: there is no better place to be to discover it. The AdBlue is in the tank and nowhere else. Nothing has pulled it in.
What to do: don't get back in and start it to clear the petrol pump. Phone us from the forecourt after your car sits in a bay — the attendants will lend a hand to push it — then keep the bottle. If it can't be moved, it can be drained at the petrol pump: the equipment is explosion-proof and safe on a working forecourt.
AdBlue in the diesel tank on a Rosehill drive?
On the dash, a warning had been lit all week. Picked up a container, tipped it in at home, binned the empty — and at that point looked at the cap again, too late. It happens on drives just off Cairncry Road as commonly as anywhere.
Meaning? Provided the car has not been driven since, it's second to the forecourt case. Being unable to blend, AdBlue drops to the base in the tank and waits. One night standing alters none of that.
Next: prevent any early drive by putting your keys in the house, then ring us. In Stockethill or here around Rosehill, the draining happens on your driveway. Our equipment works quietly enough that it won't wake the neighbours at night.
Rosehill: drove off with AdBlue in a diesel?
Lumpy running, smoke, falling power or a glowing dashboard arrived a short way beyond the top-up. Somewhere along Rowan Road or on the road towards Aberdeen — under 3 miles away.
What it means: your fuel system has drawn the AdBlue in. It has been through the fuel filter and your lines and, the further you went, into the high-pressure pump and the injectors. More miles, more starts: deeper it goes.
What to do: pull over where it's safe to do so and switch off. On the M90, over 50 miles from Rosehill, that means the next exit, not the services further on. It will not have cleared, and so there is no point restarting to check. Phone, saying how far your vehicle went.
AdBlue in the wrong tank of a hire, lease or company car
You have just driven the vehicle a week. The AdBlue filler sits right next to the diesel one, which you did not know, since your own car either has no AdBlue or keeps it somewhere else. Across Aberdeen City, no one is immune.
Put simply: an extra stage on top of the situations above, which turn on whether it's run. Many hire and company agreements want the owner to approve work on the vehicle.
Next: phone the hire company or your fleet manager first, then us — settling it before we arrive is faster. Hanging on for a reply at the car park at Aberdeen, or near Cairncry Community Centre? Leave your car off meanwhile.
Unsure about AdBlue in the diesel tank in Rosehill?
Honestly, the best answer may be that you think it did. The bottle is lighter than it should be, there's a faint smell of ammonia about the filler, and you can't remember which cap you took off. The gates of the local primary school in a hurry, say, or someone's driveway over in Woodside.
The point: the motor isn't harmed by some AdBlue splashed on the filler. The diesel tank with AdBlue inside is a different matter. You can't tell which by turning the key, and doing so would draw in any AdBlue that is in that tank.
Take it that it was put in, and never start your engine. Inspecting a tank that proves clean beats emptying one after it has been run — so phone and tell us what you saw.
What each AdBlue drain in Rosehill has in common
Whichever scenario you are in, this job starts the same way. Filling station, driveway, Murdos Bar's car park or a road by 27th Aberdeen Scouts — the van reaches your vehicle, and three questions come next: which fluid, which quantity, and whether it ran. Over the phone, ahead of dispatch, you are told our quote, and those answers shape the work too.
Emptying that tank comes first, then a careful flush — more important after urea than after petrol, since crystals and corrosion won't clear by themselves, however long you wait. Finally are your filter, flushed or renewed as needed; clean diesel; and a test of your vehicle. Where your motor has not been started, expect about half an hour once we arrive, for most cases.
Finally, our engineers start the engine. Our test that it runs smoothly on fresh diesel comes before our engineers head off. The whole job is done where the vehicle is, and when it's noticed early, permanent damage is very uncommon. Nothing is paid upfront, payment happens on the day, and you get what your insurer wants: an engineer report plus a VAT invoice. Many insurance policies include misfuelling cover, and so it is worth checking yours whilst we are on the way.
About Rosehill and where it is
Rosehill is a suburban area located on the coast of Aberdeen City, sitting at an elevation of 97 metres and approximately 1.8 miles from Aberdeen city centre. Rosehill is characterized by its predominantly flat-type housing and is situated near other local areas such as Stockethill, Cornhill, and Hilton. Rosehill has a population of around 6433 residents and is part of the larger Aberdeen urban area.
AdBlue drains about Rosehill and across Aberdeen City
Over AB postcodes, the vans covering Rosehill — a residential suburb — reach nearby towns as well, Cornhill and Hilton included. Giving us a AB16 5 postcode finds you quickest of all.
Centre of Rosehill or a layby towards Cornhill Park: wherever it is, the car never needs to shift at all for us. Our van empties it in place. Tricky to explain? By Cornhill Shopping Centre or a county line? Asking beats assuming, so ring.
In one line: your scenario
Not run yet: keep the vehicle off and ring. Run already: pull over, switch down, phone 0333 366 0103. Petrol in Diesel takes over the remainder, within Rosehill or anywhere across Aberdeen City.