AdBlue in the Diesel Tank in Rotcombe: What Now?
All of it turns on a single fact: whether the motor has been run after the AdBlue went in — far more than anything else. Not started so far? Then leave it that way, wherever your car is — Rotcombe or Amesbury. Call 0333 366 0103 with your key and engine both off. In Rotcombe, such a case is typically drained and flushed on the spot. If it's run, stop as soon as it is safe then switch off. It's a bigger job, though step one doesn't change.
Further down: the cases our engineers meet, wherever around Somerset. Pick the one that fits.
On a Rotcombe forecourt with AdBlue in a diesel
You're at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. It might be the Murco, or the Murco Fual, or a different station in Rotcombe.
Meaning? Finding out here is as good as it gets. Only your tank holds AdBlue; no component past it has drawn it in.
Your move: keep out of the driver's seat, even if the queue wants freeing. Have the staff to lend a hand pushing it into a space, save the receipt, then ring us from there. If it cannot be shifted, it can be drained at the petrol pump: the equipment is explosion-proof and fine on a busy forecourt.
AdBlue in your diesel tank on a Rotcombe drive?
For days the dash had been nagging you. Only by the recycling, the empty container in your hand, did you glance back at the cap you had used at the driveway. Driveways close to Kingwell View get it as much as anywhere.
What it means: if you have not driven since, this is nearly as good as the forecourt. As it is unable to mix, AdBlue drops low inside the tank and waits. A night parked changes nothing.
Next: prevent any early drive by keeping your keys in the house, then phone us. We drain the vehicle on your driveway, whether that's in Rotcombe or out in Greyfield. The pumps are quiet enough to use outside a house at night.
AdBlue in a diesel and already driving around Rotcombe?
You filled up, set off, and a mile or two later the engine began to run roughly, smoke, lose power or light up the dashboard. Somewhere along Rotcombe Vale or else on the road towards Bath — under 10 miles away.
In short: the AdBlue has been sucked through your fuel system. Past the filter, through the pipework, and — the further the distance — deeper into the injection pump and every injector. More driving, more starts: deeper it travels.
Do this: pull up somewhere sensible, then turn your motor off. On the M32, under 10 miles from Rotcombe, that means the next exit, not the services further on. No trial starts: clearing itself isn't something AdBlue does. Phone, saying how far your car was driven.
A hire or company car with AdBlue in the wrong tank?
Seven days back, the car was unknown to you. Your own vehicle either does without AdBlue or keeps it somewhere different, so nothing told you the AdBlue cap sits right beside your diesel. Wherever you are around Somerset, every motorist can slip up.
What it means: the same as the scenarios above, depending on whether it has run, with one more step. The owner frequently has to sign off any work, under many hire and company agreements.
Next: phone the rental company or your fleet manager first, then us — settling it before our arrival is quicker. If you're stuck in the car park outside Keynsham, or by High Littleton Scout Hall, whilst you wait for an answer, leave the vehicle off.
Unsure about AdBlue in the diesel tank in Rotcombe?
Sometimes the honest answer is "I think so". A faint ammonia-like whiff lingers around your filler, the bottle feels too light, and the cap you took off is a blur. A rushed top-up by the gates of High Littleton CofE VC Primary School, or a visit to a friend in Cross Ways: both fits.
Meaning? Spills around the filler never touch your motor at all. AdBlue inside the diesel tank does. You can't tell which by turning the ignition, and doing so would draw in any AdBlue that is in your tank.
Next: act as though it got in, then keep the engine off. Tell us what you noticed on the phone. A clear tank checked is a better outcome than an already-run one emptied.
Each AdBlue drain around Rotcombe shares these steps
Every situation has the same start to the job. Forecourt, drive, Star Inn's car park or a road by Holy Trinity — the van comes to the vehicle, and three questions follow: what fluid, what quantity, and if it ran. Answers set the job; the price comes on the call whilst nobody has set off yet.
A thorough flush comes after this drain. With petrol it is standard; with AdBlue it is essential, since crystals build up and some metals corrode, and none of that rinses out unaided. Next is the filter — cleaned, or replaced when necessary — followed by fresh diesel, and a test of your vehicle. Where your engine hasn't been started, allow about half an hour once we arrive, in most jobs.
Last, our technicians start the car. Our test that it runs properly on new diesel comes before our engineers go. Our engineers do the entire job where the vehicle is, and lasting damage is very unusual if it has been spotted early. Paying is that day, never upfront. For your insurer, you get a VAT invoice plus a written report from the engineer. Many insurance policies include misfuelling cover, and so it is worth checking yours while we're on the way.
About Rotcombe
Rotcombe is a suburban area in Somerset, situated inland at an elevation of around 115 metres, approximately 7.5 miles from the city of Bath. Rotcombe is characterized by its predominantly detached housing stock, reflecting the area's residential nature. Rotcombe sits within a network of nearby places, including Greyfield, High Littleton, and Mearns, in the South West region of England.
Rotcombe and Somerset: AdBlue drains across the area
Rotcombe is a residential suburb, and the same vans that cover it work the places around it too, High Littleton and Mearns among them, across the BS postcode area. Your whereabouts comes clearest from a postcode beginning BS39 6.
Central Rotcombe or a layby near High Littleton Recreation Ground: wherever it is, your car doesn't need to shift an inch for us. Draining is done on the spot. If you are somewhere hard to describe, close to Holy Trinity Church Hall or close to a boundary, ring and ask instead of assuming.
The one-line version
Motor never started: phone, and leave it switched off. Started by now? Stop, turn off, phone. Petrol in Diesel takes over the rest whatever it is, in Rotcombe and Somerset, on 0333 366 0103.