What Now? AdBlue in the Diesel Tank in Rowde
All of it turns on one detail: if your engine has started after the AdBlue was added — more than anything else. Not run yet? Then keep the car like that, wherever your vehicle is — Rowde or Sells Green. Ring 0333 366 0103 with the key and engine both off. In Rowde, such a case is typically emptied and flushed on the spot. If it's run, stop as soon as it is safe then switch off. Stage one stays the same, even if the work grows.
Find the situation below that matches yours, wherever around Wiltshire it happened.
Rowde forecourt: AdBlue in a diesel at the pump
Only now, nozzle still in hand, you realise that the cap you opened was the wrong one, there at the petrol pump. Whether Murco, Esso or anywhere else in Rowde, the case is identical.
What it means: this is the ideal spot to find out. No pump has drawn it in, so the AdBlue stays only inside your tank.
What to do: don't get back in and start it to clear the petrol pump. Ask the attendants to help you push the car into a parking space, keep the till receipt or the bottle, then ring us from the forecourt. The equipment is explosion-proof and safe on a live forecourt, so a vehicle that can't be pushed clear gets emptied where it is at the petrol pump.
Rowde, at home: AdBlue in your diesel tank
Several days had gone by with the warning light on. Only at the recycling bin, the empty bottle in your hand, did you glance back at the cap you had opened at the drive. Driveways near Maundrell Close see it as much as any other street.
What it means: if you haven't driven since, this is nearly as good as the forecourt. AdBlue does not mix with diesel; it sinks to the bottom of your tank and waits there. Overnight does not change that.
What to do: leave your keys inside the house so no one moves your car in the morning. Then call. Tanis or Rowde: whichever your driveway sits, that is where it is cleared. Late-night empties beside a house are fine: the pumps are low-noise.
AdBlue in a diesel and already driving around Rowde?
A mile or two beyond topping up, your motor began playing up: rough running, smoke, lost power, warnings on the dash. Anywhere on High Street or on the road to Bath — under 15 miles away.
In short: the AdBlue has been sucked into the fuel system. The injection pump and every injector see it as well on a longer run, after the filter and pipework have it. More driving, more starts: further it travels.
Pull in safely — that is the first step — then turn it off. Rowde lies under 15 miles from the M4; on it, pull off at the next junction instead of pressing on to the services. Don't restart the car to see if it has cleared; it will not have. Ring us and say how far you travelled.
AdBlue in the wrong tank: hire, lease and company cars
You have had this car hardly a week. Unbeknown to you, the two inlets sit next to each other here — unlike your own vehicle, which has no AdBlue or keeps it elsewhere. Wherever you are across Wiltshire, any motorist can slip up.
Meaning? Whichever case above counts too — run or unrun — and one further stage. Plenty of hire and company agreements require the owner's approval before work.
Next: phone the rental company or the fleet manager first, then us — sorting it before our arrival is quicker. Keep it switched off as the reply arrives, whether you're parked at Melksham or close to St Matthew.
Not sure it was AdBlue in the diesel tank, Rowde?
"I think so" is sometimes the most honest as it gets. Which cap was taken off, you cannot say; meanwhile the bottle weighs less than expected, and a whiff of ammonia hangs by the filler. The gates of Rowde CofE Academy in a rush, say, or someone's drive over in Devizes.
Put simply: spillage round your filler leaves your engine no harm. The diesel tank with AdBlue inside is a different story. You can't tell which by turning the ignition, and doing so would suck in any AdBlue that is in your tank.
Your move: behave as if it did, and never start your engine. Ring and give what you saw: we would rather find a clean tank than empty one after the motor has been run.
Each AdBlue drain around Rowde shares these stages
Whichever situation you are in, this job starts the same way. Three things come when we reach the car — at a forecourt, a drive, a street beside Caen Hill Flight of Locks or the car park outside Cross Keys: the fluid, the amount, and if it has been started. Answers set the job; the price follows on the call while no one has set off yet.
AdBlue crystallises and eats at some metals used in fuel systems, and so it won't rinse out on its own; that's why the flush, after the drain, matters much more here than with petrol. Finally are the fuel filter, flushed or renewed if necessary; fresh diesel; and a test of your vehicle. If the motor has not run, most jobs take about half an hour once we are there.
Firing it up comes at the end. Before we go, it's tested to make sure it runs properly on clean diesel. When it is spotted quickly, the vehicle very rarely has permanent damage, and the entire job happens where it is. For your insurer: an engineer's report and the VAT invoice. For you: payment that day, no money in advance. Worth remembering: many insurers include misfuelling cover, so a check of your documents as we travel pays.
About Rowde, briefly
Rowde is a small village in Wiltshire, situated inland at an elevation of 73 metres, with semi-detached housing being the predominant type of accommodation. Rowde lies near the Mid Wilts Way and is close to the nearby settlements of Tanis and Martinslade. Rowde is approximately 14 miles from the city of Bath and around 83 miles from London. Rowde has a population of around 864 residents.
Rowde and Wiltshire: AdBlue drains across the area
As a rural village, Rowde shares its vans with the nearby towns — Martinslade, Mid Wilts Way — all the way across SN postcodes. A postcode starting SN10 2 is the quickest way to tell us where you are.
Whether the car is on a lay-by on the way to Big Wood or in a car park in the middle of Rowde, it does not need to move. Our van drains it in place. Phone and check instead of guessing if you're by St Peter, on a border, or somewhere awkward to explain.
Your situation, in one line
Motor never started: phone, leaving it switched off. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there in Rowde and anywhere across Wiltshire on 0333 366 0103.