AdBlue in the Diesel Tank in Ruspidge: What Now?
Has the motor run since the AdBlue went in? This one point decides almost everything else from here. Anywhere your car is — Bilson Green, Ruspidge — don't start an engine that has not run yet. Leave your engine and the ignition off then phone 0333 366 0103; it is usually a drain and a thorough flush, done where the car is in Ruspidge. Where your motor has run, pull in somewhere safe straight away, then switch the vehicle off. A larger job, yes, but the identical opening step.
Match what happened to one of the list below, anywhere in Gloucestershire you are.
AdBlue in a diesel on a Ruspidge forecourt
You're at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. It could be the Shire Fuels, or the EG on the move, or a different station around Ruspidge.
Put simply: no better place to be to spot it. The AdBlue is inside the tank and nowhere else. Nothing has pulled it in.
Next: avoid the urge to fire it up just to free up the petrol pump. A few things: a shove into a space with the staff helping, the receipt kept, and a call to us from where you stand. Our equipment is explosion-proof and fine on a live forecourt, so a car that can't be pushed away gets cleared right at the petrol pump.
Ruspidge, at home: AdBlue in the diesel tank
The warning light had been on for days. Picked up a container, poured it in at home, binned the empty — and only then looked at the cap a second time, after the fact. Homes just off Hudson Lane get hit as much as everywhere else.
What it means: if you haven't driven since, this is almost as good as the forecourt. Diesel and AdBlue stay apart: the AdBlue settles to the base of that tank and stays there, however long it waits.
Put the keys indoors overnight — otherwise someone may drive it away first thing — and phone us. Your drive is where it is emptied, be it in Ruspidge or Mount Pleasant. Late-night drains beside a house are no problem: the pumps are quiet.
On the road in Ruspidge with AdBlue in a diesel
Filled up, pulled away, and soon your engine was turning roughly, blowing smoke, down on power, or lighting up the dash. Maybe heading for Gloucester, under 15 miles away, or simply down Railway Road.
Meaning? Your pump has sucked the AdBlue up. The injection pump and each injector get it as well on a longer trip, once your filter and pipework have had it. Every restart, like every mile, carries it on.
Pull in safely — that's the next step — then switch it off. Services farther on are too far: from the M5, under 10 miles out of Ruspidge, use the next junction. It will not have cleared, so there is no sense starting it again to find out. Phone us and say how far you went.
A hire or company car with AdBlue in the wrong tank?
You've only driven this car a week. On your own car, AdBlue is missing or elsewhere. On this one, the inlet is just next to the diesel inlet — a surprise to you. Anyone, anywhere around Gloucestershire, might do the same.
What it means: the same as the scenarios above, depending on whether it has run, with one more step. Many rental and fleet agreements need the owner's sign-off before repairs.
What to do: call the hire firm or your fleet manager first, then us. That is quicker settled before we get there than after. If you are stranded in the car park outside Lydney, or by Ruspidge Memorial Hall, whilst you wait for an answer, leave the vehicle off.
Unsure about AdBlue in the diesel tank around Ruspidge?
Honestly, the best answer may be that you think it did. A faint ammonia-like whiff hangs near your filler, the bottle feels too light, and the cap you took off is hard to recall. A rushed stop by the gates of St White's Primary School, or a call to a friend in Cinderford: either fit.
In short: spillage round the filler does your motor no harm. Once it is inside the diesel tank, though, that changes. Any AdBlue in your tank will be sucked in by firing up the car, and the start wouldn't settle which it is in any case.
Next: assume it got in, and leave your motor off. Phone and give the details: we would sooner confirm a clean tank than empty one after your motor has run.
The common ground in every Ruspidge AdBlue drain
Whichever situation you are in, the job starts the same way. We come to the vehicle, whether it's on a forecourt, a driveway, the car park at White Hart Inn or a side street close to St John's Church, and ask three things: what was put in, about how much, and if your motor has been run. Answers shape the work; the price comes on the call whilst no one has left yet.
Then that tank is emptied and the fuel system cleaned thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it doesn't rinse out on its own. Clean diesel is put in once the filter has been cleaned or changed, and the car is then checked. The majority of unstarted vehicles are a half-hour visit after the moment our technicians get there.
The last step is starting the car. Our test that it runs smoothly on clean diesel comes before our technicians leave. Lasting damage is very rare if it's noticed soon, and the whole job is done where the vehicle is. Nothing is paid upfront, payment is made on the day, and you receive what your insurer wants: an engineer report plus a VAT invoice. Dig out your insurance before we arrive: cover for misfuelling comes included in plenty of policies.
About Ruspidge itself
Ruspidge is a village in Gloucestershire, situated on the riverside in the South West region of England, with an elevation of around 148 metres. Ruspidge lies near several smaller communities, including Mount Pleasant, Upper Soudley, and Double View. Ruspidge has a population of approximately 1132 people, predominantly living in detached houses. Ruspidge is located about 11.8 miles from Gloucester and 104.1 miles from London.
AdBlue drains round Ruspidge and across Gloucestershire
Upper Soudley and Double View get the same vans as Ruspidge, a village, plus further places throughout GL postcodes. The location comes quickest from a postcode beginning GL14 3.
Whether your car is on a lay-by on the way to Ruspidge Recreational Ground or in a car park in the middle of Ruspidge, it does not need to move. The drain happens on the spot. If you are somewhere hard to explain, close to Our Lady of Victories or close to a border, ring and ask instead of guessing.
In one line: your scenario
If it has not started, ring and leave it that way. Started already? Stop, turn off, ring. Petrol in Diesel takes over the remainder whichever it is, in Ruspidge and Gloucestershire, on 0333 366 0103.