AdBlue in the Diesel Tank in Rydens, and What to Do Next
Has the motor run since the AdBlue got in? That single question settles nearly everything else from here. If it hasn't, keep it that way, whether your car is in Rydens itself or out in Hersham. Usually that means draining and thoroughly rinsing it on the spot around Rydens — and so keep your ignition and motor off and phone 0333 366 0103. Stop the minute it is safe then switch off, if it has been run. Step one remains unchanged, even though the work grows.
Further down: the situations our technicians meet, wherever across Surrey. Pick yours.
At the petrol pump around Rydens: AdBlue in a diesel
You are at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. It might be the BP, or perhaps the another forecourt nearby, or another forecourt in Rydens.
Put simply: there is no better place to be to spot it. The AdBlue is inside the tank and nowhere else. Nothing has sucked it in.
Your move: keep out of the driver's seat, however much the pump needs freeing. Ask the attendants to help you push the vehicle into a parking spot, keep the receipt or the bottle, then ring us from the forecourt. The equipment is explosion-proof and safe on a busy forecourt, so a car that can't be pushed clear is drained where it is at the pump.
AdBlue in the diesel tank at home around Rydens
On your dash, a reminder had shown for days. Only by the recycling, the empty container in hand, did you look back at the cap you'd used on the driveway. Drives near Ambleside Avenue see it as much as anywhere.
What it means: if you have not driven since, this is almost as good as the forecourt. On the floor of the tank is where AdBlue waits, because it won't blend with diesel — and a night going by changes nothing of the difference.
Put the keys indoors overnight — otherwise someone may take it away at breakfast — and phone us. Our technicians drain it on your drive, whether that is in Rydens or out in Field Common. Late-night drains outside a house are fine: the pumps are quiet.
AdBlue in a diesel and already driving around Rydens?
Filled up, drove away, and soon your motor was turning unevenly, blowing smoke, losing power, or lighting up your dash. It might have been driving for Westminster, under 15 miles away, or simply along Rydens Park.
The point: your system has drawn AdBlue through already. Mileage sets how deep it gets: filter and lines to begin with, then the high-pressure pump and each injector. More driving, more restarts: further it travels.
What to do: pull over where it is safe to do so and switch off. Service stations further on can wait: from the M3, under 3 miles out of Rydens, use the next junction. Starting it again to check achieves nothing — AdBlue doesn't clear on its own. Phone, saying how far the car was driven.
AdBlue in the wrong tank: hire, lease and company vehicles
It is a vehicle you have had for a week. The AdBlue filler is right alongside the diesel one, which you didn't know, because your own motor either has no AdBlue or keeps it somewhere else. Wherever you are around Surrey, every motorist could slip up.
The upshot: exactly as above, divided by if it ran, only with one added step. Plenty of hire and company agreements need the owner's sign-off before work.
Do this: hire firm or your fleet manager to begin with, us next, because sorting it early cuts time. Keep it off as the answer comes, even if you are waiting at Hersham or close to St John.
AdBlue in the diesel tank? Not sure, around Rydens
Sometimes the fair answer is "I think so". A slight ammonia whiff lingers near the filler, the bottle feels too light, and which cap came off is a blur. Maybe it happened in a hurry at the school gates at Walton Oak Primary School, or on a friend's drive in Lower Green.
The point: your motor is not harmed by some AdBlue splashed on the outside. AdBlue inside your diesel tank does. Any AdBlue in that tank will be sucked in by turning on the car, and the start would not settle which it is in any case.
Assume it got in, and never start your engine. Phone with the details: we would sooner find a clean tank than empty one once your motor has run.
The common ground in each Rydens AdBlue drain
Whichever scenario you are in, the job starts the same way. Anywhere your car stands — The Royal George's car park, a street beside Esher Rugby Club, a drive, a forecourt — the van arrives and asks for the fluid, the quantity, plus whether the motor has been run. The price is given over the phone, before a van leaves, and those replies shape the work.
Then the tank is drained and the fuel system flushed thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it doesn't rinse out on its own. Finally come the fuel filter, cleaned or renewed if necessary; clean diesel; and a check of your car. The majority of unstarted vehicles are a half-hour job from the moment we get there.
Firing it up comes at the end. Before we head off, it is tested to be sure it runs properly on new diesel. Lasting damage is very rare when it is spotted early, and the whole job is done where your car is. Payment is on the day, never upfront. For the insurer, you get a VAT invoice plus a written report from the engineer. Many policies include misfuelling, so check yours as we head over.
About Rydens itself
Rydens is a suburban area in Surrey, situated on the lakeside at a low elevation of around 14 metres. Rydens is located near several other suburban areas, including Field Common and Ashley Park, and is close to the town of Walton-on-Thames. Rydens has a population of approximately 6799 people, predominantly living in semi-detached houses. Rydens is also relatively close to London, at a distance of around 14.5 miles from the city centre.
Rydens and Surrey: AdBlue drains across the area
Walton-on-Thames and Ashley Park have the same teams as Rydens, a residential suburb, along with further towns over KT postcodes. A postcode starting KT12 3 is the quickest way to tell us where you are.
Stopped en route to George Froude Park, or bang in the heart of Rydens, the car stays where it is — there is no need to shift it anywhere. Draining is done right there. Tricky to pin down? Close to Hersham Youth Trust or a county line? Checking beats assuming, and so ring.
The one-line version
If it hasn't started, ring then keep it off. Whichever case fits, Petrol in Diesel takes over from there on 0333 366 0103, throughout Surrey and in Rydens — once you pull over, switch off then ring, if it has run.