AdBlue in the Diesel Tank in Sandycroft, and What to Do Next
One thing counts most once AdBlue is in a diesel tank, and that is whether the motor has run since. If it hasn't, keep it that way, whether the car is around Sandycroft itself or out in Little Mancot. Keep nothing on, phone 0333 366 0103, and count on a proper flush plus a drain, done just where your car stands around Sandycroft. Stop the minute it is safe and switch off, if it has been run. It is a larger job, yet stage one does not change.
Find the situation below that matches yours, wherever across Flintshire it happened.
On a Sandycroft forecourt with AdBlue in a diesel
The cap you opened was the wrong one — and you just spot it while you are standing at the petrol pump, bottle or the nozzle in hand. It might be the Asda, or the Esso, or a different station around Sandycroft.
Meaning? Finding out on the forecourt is as good as it gets. Only that tank holds AdBlue; not one part past it has drawn any in.
What to do: don't get back in and fire it up to clear the petrol pump. A few things: a shove into a space with the staff helping, the bottle saved, and a ring to us from the forecourt. If it can't be shifted, it can be emptied at the pump: the equipment is explosion-proof and fine on a busy forecourt.
AdBlue in the diesel tank on a Sandycroft drive?
On the dash, a warning had been lit for days. Only at the recycling bin, the empty bottle in your hand, did you look back at the cap you had used on the driveway. Homes just off Harrison Grove are caught out as much as anywhere else.
In short: if your vehicle hasn't been driven since, it is almost as good as finding out at the forecourt. Diesel and AdBlue keep apart: the AdBlue settles to the floor of that tank and stays put, no matter how long it waits.
Next: prevent any early drive by keeping your keys in the house, then phone us. Our engineers drain it on your drive, whether that is around Sandycroft or out in Mancot Royal. The pumps are quiet enough to use outside a house at night.
AdBlue in a diesel and already driving in Sandycroft?
You filled up, set off, and a mile or two later your motor began to run unevenly, smoke, lose power or light up the dashboard. Possibly it was on Queen's Avenue, possibly on the way out towards Chester, under 5 miles away.
In short: the AdBlue has been pulled into your fuel system. Past the fuel filter, through the lines, and — the further the distance — on into the injection pump and every injector. Each mile and each restart takes it further.
What to do: pull over where it's safe to do so then switch off. Leave at the first junction — not the services further along — if you are on the M56, under 5 miles from Sandycroft. It won't have cleared, and so there's no point starting it again to check. Let us know the mileage driven when you ring.
AdBlue in the wrong tank: hire, lease and company cars
A week back, it was unknown to you. On your own car, AdBlue is missing or somewhere else. On this one, its inlet is right next to the diesel inlet — news to you. Across Flintshire, no one is immune.
What it means: the same as the scenarios above, depending on whether it has run, with one more stage. Many hire and company contracts want the owner to approve work on your car.
What to do: call the hire firm or your fleet manager first, then us. That's quicker settled before our technicians get there than after. Leave it off as the answer arrives, whether you are waiting outside Hawarden or close to Mancot Community Library.
Sandycroft: unsure whether it was AdBlue in the diesel tank?
Now and then, "I think so" is all anyone can truthfully say. Too light, that bottle; a hint of ammonia round the filler; a hazy recollection of the cap. Look familiar? It might have been on a friend's drive in Big Mancot, or rushing by Saughall All Saints Church of England Primary School at the school run.
In short: spillage round the filler does the motor unharmed. If it is inside your diesel tank, though, it does. You can't tell which by turning the key, and doing so will pull in any AdBlue that is in that tank.
Your move: behave as if it did, and never start the engine. Ring us and explain what you saw; we would rather check a tank that turns out free of AdBlue than drain one that has already been run.
Sandycroft: what each AdBlue drain has in common
Whichever situation you are in, this job starts the same way. We come to the car, whether it's on a forecourt, a driveway, the car park outside Bridge Inn or a side street near Mancot Village Hall, and ask three things: what was put in, about how much, and if your motor has been run. Answers shape the job; the price comes by phone while no one has set off yet.
Then the tank is cleared and the fuel system rinsed thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it does not rinse out on its own. Finally come the fuel filter, flushed or replaced as needed; fresh diesel; and a test of the car. Never started? In that case about half an hour once we are there covers most jobs.
The final step is starting it. Our test that it runs correctly on fresh diesel comes before our engineers leave. Permanent damage is very rare when it is caught quickly, and the entire job is done where the car is. Nothing is taken upfront, settlement is made on the day, and you get what your insurer asks for: an engineer report plus a VAT invoice. Many insurance policies include misfuelling cover, and so it's worth checking yours whilst we are on the way.
About Sandycroft, for a moment
Sandycroft is a small village situated on the riverside in Flintshire, Wales, with a low elevation of around 7 metres. Sandycroft lies close to the English border, near the city of Chester, and is surrounded by other small communities such as Mancot Royal and Pentre. Sandycroft has a population of approximately 1021 residents, living in predominantly semi-detached housing. Sandycroft is located about 168 miles from London, making it a relatively distant commuter location.
AdBlue drains across Flintshire, Sandycroft included
Over CH postcodes, the teams serving Sandycroft — a village — work surrounding places too, The Moor and Pentre among them. The whereabouts is clearest from a postcode beginning CH5 2.
No towing is needed, whether stopped centrally in Sandycroft or in a layby en route to Willow Park, and so leave it where it is. Our van drains it where it stands. If you're somewhere hard to explain, close to Greenacres Animal Park or close to a border, ring and ask rather than guessing.
Your situation, summed up
Not run yet: keep the car off then ring. Whatever case fits, Petrol in Diesel takes over the rest on 0333 366 0103, throughout Flintshire and within Sandycroft — once you pull over, turn off then ring, if it's run.