What Now? AdBlue in the Diesel Tank in Seething Wells
All of it hinges on one fact: if your engine has started since the AdBlue went in — more than anything else. If it has not, keep it that way, whether the vehicle is in Seething Wells itself or out in Giggshill. Leave the engine and your ignition off and ring 0333 366 0103; it's usually a drain and a thorough flush, done where your car is around Seething Wells. Already run? Stop when safe, then switch everything off. A bigger job, then, but the identical first move.
Compare your case to one of the ones below, anywhere across Greater London you happen to be.
At the petrol pump in Seething Wells: AdBlue in a diesel
You are at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. It might be the Shell, or perhaps the Esso, or a different forecourt in Seething Wells.
Meaning? Spotting it on the forecourt is as good as it can be. The AdBlue is in the tank and nowhere else. Nothing has pulled it in.
Do this: keep out of the driver's seat, however much the pump needs freeing. A few things: a push into a bay with the staff assisting, the receipt saved, and a ring to us from the forecourt. Stuck by the pump? Our explosion-proof equipment makes a busy forecourt sensible, and so we can drain it where it is.
At home in Seething Wells with AdBlue in the diesel tank
On the dash, a reminder had been lit for days. Only by the recycling, the empty bottle in hand, did you glance back at the cap you had opened at the drive. Houses just off St Andrew's Square get caught out as often as anywhere else.
Put simply: if the vehicle hasn't been driven since, it's nearly as good as spotting it at the forecourt. Diesel and AdBlue stay separate: the AdBlue drops to the base of that tank and remains there, however long the night.
Put your keys in the house tonight — otherwise someone may drive it away first thing — then phone us. In Surbiton or here in Seething Wells, the drain happens on your drive. Our equipment runs quiet enough that it won't wake the street at night.
AdBlue in a diesel and already driving around Seething Wells?
A short way after topping up, your engine began misbehaving: rough running, smoke, less power, warnings on the dash. Somewhere along Cottage Grove or on the road towards Westminster — under 15 miles away.
Meaning? The fuel pump has sucked the AdBlue in. Mileage sets how far it goes: filter and lines to begin with, then the injection pump and every injector. Each mile and each restart takes it further.
What to do: pull over where it's safe and switch off. On the M3, under 5 miles from Seething Wells, that means the next junction, not the services further on. No trial restarts: clearing itself isn't something AdBlue does. Let us know the mileage covered when you call.
AdBlue in the wrong tank: hire, lease and company vehicles
It is a motor you have had for a week. Your own car either does without AdBlue or puts it elsewhere, and so no one told you the AdBlue inlet sits just beside your diesel. It can happen to anyone, anywhere in Greater London.
Meaning? Whichever applies above counts here — run or unrun — plus one further stage. Work on your vehicle frequently needs the owner's go-ahead under rental or fleet agreements.
What to do: ring the hire firm or your fleet manager first, then us. That is quicker settled before our technicians arrive than after. Hanging on for a reply in the car park at Surbiton, or near Saint Andrew's Church? Leave the car off meanwhile.
Unsure about AdBlue in the diesel tank around Seething Wells?
Occasionally the fair answer is "I think so". The bottle is lighter than it should be, there is a faint smell of ammonia about the filler, and you can't remember which cap you took off. Maybe at a friend's driveway in Thames Ditton, or rushing outside St Andrew's and St Mark's CofE Junior School at the school run.
What it means: a little spilled round the filler does no damage to your motor. AdBlue inside your diesel tank does. You cannot tell which by turning the ignition, and doing so would suck in any AdBlue that is in the tank.
Your move: act as though it did, and don't start the motor. Call us and describe what you saw; we would rather check a tank that turns out clean than drain one that has already been run.
The common ground in each Seething Wells AdBlue drain
The work begins identically, whatever your situation. Anywhere your car is — The Black Lion's car park, a road by Surbiton Baptist Church, a drive, a filling station — our van gets there and we ask about the fluid, the quantity, and if your engine has been run. Answers shape the work; the quote comes on the call whilst nobody has set off yet.
Draining your tank comes first, then a full flush — more vital after urea than after petrol, since crystals and corrosion will not clear on their own, no matter how long you wait. Clean diesel is put in after the fuel filter is cleaned or changed, and the car is then checked. If your motor has not run, most jobs take about half an hour once we are there.
Firing it up comes last. Our technicians confirm it runs correctly on clean diesel before we leave. The whole job is done where your car is, and if it is caught early, long-term damage is very rare. For your insurer: an engineer's report and the VAT invoice. For you: payment on the day, nothing upfront. Dig out your insurance while we arrive: misfuelling cover comes included in many policies.
About Seething Wells
Seething Wells is a suburban area in southwest London, situated on the riverside with views of the Thames. Seething Wells has a relatively low elevation of 17 metres and is located near the towns of Surbiton and Long Ditton. Seething Wells is characterized by its predominant housing type, which is flats, and is home to a population of around 11,120 residents. Seething Wells is also close to the neighbouring area of Southborough.
AdBlue drains around Seething Wells and across Greater London
Over KT postcodes, the teams covering Seething Wells — a residential suburb — work nearby towns too, Long Ditton and Southborough among them. Giving us your KT6 4 postcode finds you fastest of all.
Whether the vehicle is on a lay-by on the way to Saint Andrew's Square or in a car park in the middle of Seething Wells, it does not need to move. Where it stands, that is where it is emptied. Tricky to explain? Close to 1st Surbiton (Sealion) Sea Scout Group or a county line? Asking beats guessing, so ring.
In one line: your situation
Where it has not run, ring then keep it that way. Whatever line fits, Petrol in Diesel handles from there on 0333 366 0103, across Greater London and within Seething Wells — after you pull over, switch off then phone, if it's run.