AdBlue in the Diesel Tank in Shillingstone, and What to Do Next
One fact matters above all once AdBlue is in a diesel tank, and that is if your engine has been started since. Not run yet? Then leave the car that way, wherever your vehicle is — Shillingstone or Turnworth. Usually this means emptying and thoroughly purging it right there in Shillingstone — so leave your key and motor off then ring 0333 366 0103. If it has run, stop as soon as it is safe then switch off. Stage one stays unchanged, even if the work grows.
Find the scenario below that matches yours, wherever across Dorset it happened.
Shillingstone forecourt: AdBlue in a diesel at the pump
Picture it: standing by the pump, gripping the nozzle, you spot the cap you opened wasn't the right one. It could be the Texaco, or the Esso, or a different forecourt around Shillingstone.
Put simply: no better spot exists to spot it. The AdBlue is in the tank and nowhere else. Nothing has drawn it in.
What to do: don't get back in and fire it up to clear the pump. Ring us from the forecourt after the car is in a bay — the attendants will help roll it — then keep the receipt. The equipment is explosion-proof and fine on a live forecourt, and so a car that can't be pushed away gets cleared where it is at the pump.
AdBlue in your diesel tank on a Shillingstone drive?
For days the dash had been warning you. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look again at the cap. Just off Blandford Road is no different from anywhere.
What it means: if you haven't driven since, this is almost as good as the forecourt. Diesel and AdBlue stay apart: the AdBlue settles to the floor of the tank and stays there, however long it waits.
Your move: the keys in the house, so nobody takes your vehicle off first thing. Then, phone. Your drive is where it gets emptied, be it around Shillingstone or Hanford. Late-night clears outside a house are no problem: the pumps are low-noise.
AdBlue in a diesel and already driving in Shillingstone?
A mile or two beyond filling up, the motor began playing up: rough running, smoke, lost power, warnings on the dash. Maybe heading for Salisbury, under 25 miles away, or just down Honeysuckle Gardens.
The upshot: your system has drawn AdBlue in by now. Past the filter, through the lines, and — the further the distance — deeper into the injection pump and each injector. It goes further with each mile covered and every restart.
What to do: pull over where it is safe then switch off. Exit at the first junction — not the services further along — if you are on the M27, under 50 miles from Shillingstone. Do not restart the vehicle to see if it has cleared; it will not have. Phone us and say how far you went.
AdBlue in the wrong tank: hire, lease and company cars
Seven days back, it was new to you. Your own car either does without AdBlue or keeps it elsewhere, so nothing warned you the AdBlue inlet was just next to the diesel. Across Dorset, no one is safe from it.
In short: an extra step on top of the cases above, which depend on if it has run. The owner often needs to approve the work, under many hire and fleet contracts.
What to do: call the hire firm or your fleet manager first, then us. That is quicker settled before our technicians turn up than after. If you're stranded in the car park outside Gillingham (Dorset), or by The Portman Hall, while you wait for an answer, leave your car off.
Unsure about AdBlue in the diesel tank in Shillingstone?
Occasionally the fair answer is "I think so". A faint ammonia-like whiff hangs near your filler, the bottle feels too light, and the cap you took off is a blur. Maybe at a friend's driveway in The Folly, or in a rush outside Shillingstone Church of England Primary School on the school run.
What it means: a little spilled about the filler does no damage to the motor. AdBlue inside your diesel tank does. Turning on the car will not tell you which, and if there is AdBlue in that tank it will suck it in.
Next: act as though it went in, then keep your engine off. Checking a tank that turns out clean is better than draining one after it's been run — so phone and describe to us what you noticed.
What every AdBlue drain around Shillingstone has in common
Every case gets the same start to the job. Three questions come once our technicians reach the car — at a filling station, a driveway, a street beside Holy Rood or the car park at Old Ox Inn: the fluid, the quantity, and if it has been started. Over the phone, before dispatch, you hear the quote, and those answers decide the work too.
A thorough flush follows this drain. With petrol it is routine; with AdBlue it's essential, because crystals build up and some metals corrode, and none of that rinses out unaided. Last come the fuel filter, flushed or replaced if necessary; clean diesel; and a check of your vehicle. Where your engine has not run, expect about half an hour on site, for most jobs.
Our engineers fire it up last. Our check that it runs properly on new diesel comes before our engineers leave. Long-term damage is very rare when it's noticed soon, and the whole job is done where the vehicle is. Payment is on the day, never in advance. For the insurer, you get a VAT invoice and a report from the engineer. Dig out your insurance while we're en route: misfuelling cover comes built into plenty of policies.
About Shillingstone
Shillingstone is a village in Dorset, situated on the banks of the River Stour at an elevation of 54 metres. Shillingstone has a mix of old and new housing, with detached homes being the predominant type, and is surrounded by nearby villages such as Hanford, Child Okeford, and Okeford Fitzpaine. Shillingstone is located near the city of Salisbury, approximately 22.9 miles away, and is about 100.9 miles from London. Shillingstone has a population of around 778 residents.
AdBlue drains around Shillingstone and across Dorset
Being a village, Shillingstone has the same vans as the surrounding towns — Okeford Fitzpaine, Child Okeford — right through DT postcodes. Quickest of all: a DT11 0 postcode for where you stand.
Stopped en route to The Big Yellow Bus Garden Project, or bang in the centre of Shillingstone, your car stays put — there's no need to shift it anywhere. We drain the car where it stands. Ring and ask rather than guess if you are by Child Oakford Community Center, on a boundary, or somewhere awkward to explain.
The one-line version
Motor not started: phone, and leave it alone. Run by now? Pull over, turn off, phone. Petrol in Diesel takes over the rest whichever case, in Shillingstone and Dorset, on 0333 366 0103.