What Now? AdBlue in the Diesel Tank in Simonside
Has the engine run since the AdBlue was put in? That single question settles almost everything about what comes next. Not run yet? Then leave the vehicle that way, wherever your car is — Simonside or East Jarrow. Keep nothing on, ring 0333 366 0103, then count on a proper flush plus a drain, carried out right where the car stands in Simonside. Already run? Pull over once you safely can, then turn everything off. It's a larger job, though step one doesn't change.
Anywhere in Tyne and Wear it happened, one of the cases below fits yours.
Simonside forecourt: AdBlue in a diesel at the pump
Only at this point, nozzle yet in your hand, it dawns on you that the cap you opened was the wrong one, there at the pump. Be it BP, Esso or somewhere else in Simonside, the case is the same.
The upshot: of every spot to notice, the forecourt is the best. The AdBlue is inside the tank and nowhere else. Nothing has sucked it in.
Next: resist the temptation to fire it up just to move away from the petrol pump. Three things: a shove into a space with the attendants assisting, the bottle kept, and a ring to us from the forecourt. Emptying it there at the pump is fine if it cannot be moved, since the equipment is explosion-proof.
At home around Simonside with AdBlue in the diesel tank
The warning light had been on for days. Only at the recycling bin, the empty container in your hand, did you glance back at the cap you'd opened on the drive. Houses just off Wenlock Road are hit as much as everywhere else.
The point: zero miles since makes this almost equal to spotting it at the petrol pump. Diesel and AdBlue keep separate: the AdBlue drops to the base of that tank and remains put, no matter how long it waits.
Next: keys indoors, and so nobody takes the vehicle anywhere first thing. Then, ring. West Harton or Simonside: whichever your driveway sits, that's where it gets cleared. Night-time clears beside a house are no problem: the pumps are low-noise.
Set off with AdBlue in a diesel in Simonside?
A mile or two after topping up, the motor started playing up: roughness, smoke, lost power, lights on your dash. Cloister Avenue, say, or the way to Sunderland — a run of under 10 miles.
The upshot: your system has drawn AdBlue through by now. Distance sets how far it gets: filter and lines first, then the high-pressure pump and every injector. It goes deeper with each extra mile driven and each restart.
Next: pick a sensible place, stop, and switch the motor off. Service stations further on are too far: on the A194(M), under 5 miles out of Simonside, take the next junction. No trial starts: clearing isn't something AdBlue will do. Roughly what distance did it go? Tell us as you call.
AdBlue in the wrong tank of a hire, lease or company car
You have just driven the car for days. Your own car either does without AdBlue or puts it somewhere different, and so no one told you the AdBlue inlet sits just next to the diesel. Throughout Tyne and Wear, no one is safe from it.
What it means: the same as the scenarios above, depending on whether it has run, with one more stage. Work on the vehicle frequently requires the owner's go-ahead under rental or fleet terms.
What to do: ring the hire firm or your fleet manager first, then us. That's quicker settled before our technicians get there than after. Stuck near St Simon or outside Brockley Whins till someone replies, your vehicle stays turned off throughout.
Not sure it was AdBlue in your diesel tank, Simonside?
Truthfully, the only answer may be that you think it did. What cap was taken off, you can't say; but the bottle feels less than it ought to, and a whiff of ammonia lingers by the filler. A hurried top-up by the gates of Lord Blyton Primary School, or a call to a friend in Tyne Dock: either fits.
What it means: a little spilled about your filler does no harm to the engine. In the diesel tank, by contrast, AdBlue harms it. If there is AdBlue in that tank, starting your car will draw it in, and it wouldn't tell you which either.
Your move: act as if it did, and don't start the engine. Phone and give what you saw: we'd sooner confirm a tank free of AdBlue than empty one once your motor has run.
The common ground in each Simonside AdBlue drain
The job begins the same way, whichever the situation. Anywhere your car is — Brewers Fayre's car park, a road by Simonside Lodge, a driveway, a filling station — the van arrives and we ask for the fluid, the quantity, and whether your motor has been run. Replies set the work; the quote comes by phone while nobody has set off yet.
Emptying your tank comes next, then a full flush — more important after urea than with petrol, since crystals and corrosion won't go on their own, however long it sits. Clean diesel goes in once the filter is flushed or replaced, and your car is then tested. If the engine has not run, the majority of jobs take about half an hour once we are there.
Our engineers start it last. Before our engineers head off, it's tested to make sure it runs correctly on new diesel. Lasting damage is very rare when it is caught quickly, and the entire job is done where the vehicle is. Payment comes on the day, never in advance. For your insurer, you get a VAT invoice and a written report from the engineer. Check your insurance while we arrive: misfuelling cover comes built into many policies.
About Simonside and where it is
Simonside is a suburban area located in the coastal region of Tyne and Wear, with an elevation of 19 metres above sea level. Simonside sits approximately 5.6 miles from the city of Sunderland and is surrounded by nearby places such as West Harton, Brockley Whins, and Biddick Hall. Simonside is characterised by its predominantly semi-detached housing stock, which reflects the typical residential architecture of the North East region. Simonside is situated near the coast, providing residents with access to coastal amenities and views.
AdBlue drains across Tyne and Wear, Simonside included
Simonside is a residential suburb, and the same teams that cover it work the towns near it too, Brockley Whins and Biddick Hall among them, across the NE postcode area. Giving us your NE34 9 postcode finds you fastest of all.
Central Simonside or a layby towards West Park: wherever it sits, your vehicle doesn't need to move at all for us. The drain is done on the spot. If you're somewhere hard to explain, close to Low Simonside Community Association or close to a border, ring and ask rather than assuming.
Your scenario, summed up
Where it has not started, phone and leave it that way. Already run: stop, switch off then call. Either way, Petrol in Diesel takes it from there in Simonside and anywhere in Tyne and Wear on 0333 366 0103.