AdBlue in the Diesel Tank in Smallfield: What Now?
One fact counts above all once AdBlue is in a diesel tank, and that is whether the motor has been started afterwards. Not started so far? Then leave the vehicle that way, wherever your car sits — Smallfield or Outwood. Usually that is draining and thoroughly flushing it right there around Smallfield — and so keep the ignition and motor off and phone 0333 366 0103. Already run? Pull over once you safely can, then turn it off. It is a larger job, though step one does not change.
Compare your case to one of the list below, wherever around Surrey you are.
AdBlue in a diesel on a Smallfield forecourt
Imagine it: stood by the petrol pump, holding the nozzle, you realise the cap you took off wasn't the right one. Whether BP, Shell or somewhere else in Smallfield, the case is identical.
What it means: this is the best place to find out. Just your tank has AdBlue; no part past it has drawn it in.
What to do: do not get back in and start it to clear the pump. Ring us from the forecourt once your vehicle is in a bay — the staff will lend a hand to roll it — and save the bottle. Our equipment is explosion-proof and fine on a busy forecourt, and so a vehicle that cannot be pushed clear gets cleared where it is at the petrol pump.
At home around Smallfield with AdBlue in your diesel tank
Several days had gone by with the dash light on. A bottle from the shop, emptied in on the drive — and it was only by the bin that the cap got a second look. It occurs on driveways just off Wheelers Lane as frequently as anywhere.
Meaning? Provided your car has not been driven since, it is close to the forecourt case. On the bottom of that tank is exactly where AdBlue stays, because it won't blend with diesel — and a night going by makes no difference.
What to do: leave your keys inside the house so nobody moves the vehicle in the morning. Then call. Weatherhill or Smallfield: wherever your drive is, that's where it is drained. Even at night, our pumps are quiet enough for a residential street.
AdBlue in a diesel and already driving around Smallfield?
Filled up, drove away, and soon your motor was running unevenly, smoking, down on power, or lighting up the dash. It might have been heading for Westminster, under 25 miles away, or just along Plough Road.
What it means: the system has sucked the AdBlue in. Distance decides how far it goes: filter and lines first, then the high-pressure pump and every injector. More miles, more restarts: further it goes.
Next: pick a safe place, pull in, then turn your engine off. Service stations further on can wait: on the M23, under a mile out of Smallfield, use the first junction. It will not have cleared, and so there's no sense starting it again to find out. Roughly how far did it gone? Tell us as you phone.
A hire or company car with AdBlue in the wrong tank?
You have only driven the vehicle for days. On your own car, AdBlue is absent or elsewhere. On this one, its cap is right by your diesel inlet — a surprise to you. Wherever you are across Surrey, any motorist could be caught.
What it means: the same as the situations above, depending on whether it's run, with one more stage. The owner often needs to sign off the work, under many rental and fleet agreements.
Next: ring the rental company or your fleet manager first, then us — sorting it before our arrival is quicker. Stranded by St Bartholomew or at Horley until someone replies, your car remains turned off throughout.
Smallfield: unsure if it was AdBlue in the diesel tank?
Occasionally the fair answer is "I think so". A slight ammonia-like smell lingers around your filler, the bottle feels too light, and the cap you took off is a blur. The gates of Burstow Primary School in a rush, perhaps, or a friend's driveway over in Wasp Green.
Put simply: a spill round your filler leaves the motor unharmed. A diesel tank with AdBlue in it is a different story. Any AdBlue in your tank would be sucked in by starting the car, and the start wouldn't settle which it is in any case.
Assume it went in, and never turn your key. Call us and describe what you saw; we'd rather check a tank that turns out free of AdBlue than drain one that has already been run.
What every AdBlue drain in Smallfield has in common
Whatever the situation, one start is used. Three questions come once our engineers arrive — on a filling station, a drive, a road beside Smallfield Banger Racing Track or the car park outside The Plough & Furrow: the fluid, the quantity, and if it has been started. Those replies determine the work, and you hear the quote on the phone, before anybody sets off.
A thorough flush follows this drain. With petrol it's standard; with AdBlue it is essential, since deposits build up and some metals are attacked, and neither washes out unaided. Clean diesel goes in once the filter has been cleaned or replaced, and the car is then checked. Most unstarted cars are a half-hour job from the moment we get there.
We start the car at the end. Our test that it runs properly on clean diesel comes before our technicians leave. Lasting damage is very unusual if it is caught soon, and the entire job is done where the vehicle is. Nothing is paid upfront, payment is made on the day, and you receive what your insurer wants: an engineer report and a VAT invoice. Worth knowing: many insurers include misfuelling cover, and so a check of your policy while you wait pays.
About Smallfield, briefly
Smallfield is a village in Surrey, situated inland at an elevation of around 60 metres, and is located approximately 23 miles south of London. Smallfield has a mix of housing types, but semi-detached homes are predominant, and the village is near other local places such as Weatherhill and Burstow. Smallfield remains a relatively small community with a population of around 2058 residents. Smallfield is also close to the nearby settlement of Keepers Corner.
Smallfield and Surrey: AdBlue drains across the area
Being a rural village, Smallfield has the same vans as the nearby towns — Keepers Corner, Burstow — right through RH postcodes. A postcode starting RH6 9 is the quickest way to tell us where you are.
Whether your car is on a lay-by on the way to Burstow Primary Sports Ground or in a car park in the middle of Smallfield, it does not need to shift. Our engineers drain it where it stands. Ring and ask instead of guessing if you are by Moat, on a border, or anywhere tricky to pin down.
Your situation, summed up
Where it has not run, phone then keep it off. Whichever case fits, Petrol in Diesel takes over the rest on 0333 366 0103, throughout Surrey and in Smallfield — after you stop, turn off then ring, if it's run.