What Now? AdBlue in the Diesel Tank in South Street
One thing counts most when AdBlue is in a diesel tank, and that is whether your motor has been started afterwards. If it hasn't, keep it that way, whether the car is in South Street itself or out in Chestfield. Leave the motor and the ignition off then call 0333 366 0103; it's generally a drain and a thorough flush, done where the car is around South Street. When your motor has been run, pull in somewhere safe first, then switch the vehicle off. The job is bigger, yet the first stage is the same.
Below: the cases our technicians meet, anywhere across Kent. Choose the one that fits.
At the pump in South Street: AdBlue in a diesel
The cap you unscrewed was the wrong one — and you just spot it while you are stood at the petrol pump, bottle or the nozzle in your hand. Whether Tesco, JET or somewhere else in South Street, the situation is identical.
Meaning? Finding out on the forecourt is as good as it can be. Just that tank holds AdBlue; no component past it has drawn any in.
Freeing the pump is no reason to run it — and so don't get back in. Ask the staff to help you push your car into a parking space, keep the receipt or the bottle, then call us from the forecourt. Emptying it there at the pump is possible if it cannot be shifted, since the equipment is explosion-proof.
AdBlue in your diesel tank on a South Street drive?
Several days had passed with the warning light on. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look once more at the cap. It occurs on driveways just off Millstrood Road as regularly as anywhere.
What it means: if you haven't driven since, this is almost as good as the forecourt. On the floor of the tank sits where AdBlue stays, since it will not blend with diesel — and a night going by changes nothing of the difference.
What to do: leave your keys inside the house so nobody moves the vehicle in the morning. Then call. Out in Church Street or here in South Street, the drain happens on your drive. Our equipment runs quietly enough that it won't wake the neighbours at night.
Set off with AdBlue in a diesel in South Street?
A short way beyond topping up, your engine began playing up: rough running, smoke, less power, warnings on your dash. Perhaps it was on The Halt, perhaps on the way out towards Canterbury, under 5 miles away.
What it means: the system has pulled the AdBlue in. It's been through the filter and the fuel lines and, the further you went, into the high-pressure fuel pump and the injectors. Each mile and each restart takes it further.
Your move: pull up somewhere safe, then switch the engine off. On the M2, under 10 miles from South Street, that means the next junction, not the services further on. Don't restart it to see if it has cleared; it will not have. Call us and say how far you went.
AdBlue in the wrong tank: hire, lease and company cars
A week back, the car was unknown to you. Unbeknown to you, the two fillers are next to each other here — unlike your own vehicle, which has no AdBlue or stores it elsewhere. Anyone, anywhere around Kent, could do the same.
Put simply: one extra step on top of the cases above, which turn on if it has run. The owner often has to approve the work, under plenty of hire and company contracts.
Next: ring the rental company or the fleet manager first, then us — sorting it before we arrive is quicker. If you are stuck in the car park outside Whitstable, or by Crab & Winkle Way Penny Farthing, whilst you wait for an answer, leave the vehicle off.
Not sure it was AdBlue in the diesel tank, South Street?
Truthfully, the best answer may be that you think it did. A slight ammonia whiff lingers around your filler, the bottle seems too light, and the cap you took off is hard to recall. The gates of St Mary's Catholic Primary School, Whitstable in a rush, say, or a friend's driveway out in Tankerton.
Meaning? Drips around the filler never touch your motor at all. In your diesel tank, however, AdBlue damages it. If there is AdBlue in your tank, turning on the vehicle would pull it in, and it wouldn't tell you which either.
Assume it got in, and don't start the key. Describe what you saw on your phone. A clear tank checked is a better outcome than a run one emptied.
South Street: what each AdBlue drain has in common
Whichever situation you are in, this job starts the same way. Forecourt, drive, The Monument's car park or a road beside All Saints Hall — our van comes to the vehicle, and three questions follow: what liquid, which amount, and whether it has run. The price is given on the call, before a van leaves, and the replies set the job.
Draining that tank comes next, followed by a careful flush — more vital after urea than with petrol, because crystals and corrosion will not go by themselves, no matter how long you wait. Last come your filter, cleaned or replaced if necessary; clean diesel; and a check of your vehicle. Never started? In that case about half an hour on site is most jobs.
Firing it up comes last. With clean diesel in, it runs while our technicians confirm it's running correctly, and then we go. The entire job is done where the vehicle is, and if it's noticed early, long-term damage is very unusual. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Check your insurance while we're en route: cover for misfuelling is included in plenty of policies.
About South Street, briefly
South Street is a suburban area located near the coast in Kent, with a mix of housing types but predominantly detached homes. South Street sits at an elevation of around 25 metres, close to the nearby settlements of Church Street and South Tankerton. South Street is situated near the city of Canterbury, which is approximately 4.9 miles away, and is also within commuting distance to London, around 51.7 miles away. South Street has a population of around 2458 residents, living in a variety of detached homes and other housing types.
AdBlue drains about South Street and across Kent
South Tankerton and Thurston Park have the identical teams as South Street, a residential suburb, along with further places over CT postcodes. A postcode starting CT5 3 is the quickest way to tell us where you are.
No moving is required, be it stopped in the centre of South Street or on a lay-by heading to Plot 10, and so leave it put. Our engineers drain it where it is. If you're somewhere hard to describe, near All Saints Church or close to a border, ring and ask instead of guessing.
Your scenario, summed up
Where it has not started, phone and leave it off. Whichever line fits, Petrol in Diesel handles the rest on 0333 366 0103, throughout Kent and in South Street — once you pull over, switch off and ring, if it has run.