South Tehidy: AdBlue in the Diesel Tank? Find Your Situation
One fact counts above all when AdBlue is in a diesel tank, and that is if the engine has run afterwards. Not started yet? Then keep it that way, wherever the vehicle is — South Tehidy or Roskear Croft. Ring 0333 366 0103 with your ignition and engine still off. In South Tehidy, such a case is typically emptied and cleaned on the spot. If it has run, stop as soon as it is safe then switch off. It is a bigger job, though stage one does not change.
Further down: the situations we meet, wherever across Cornwall. Pick the one that fits.
South Tehidy forecourt: AdBlue in a diesel at the pump
The cap you opened was the wrong one — and you only notice it as you are standing at the pump, bottle or nozzle in your hand. It could be the Tesco, or perhaps the Morrisons, or a different station around South Tehidy.
Meaning? Spotting it here is the best it can be. Still in that tank, with no fuel pulled onwards: that is where the AdBlue is.
Freeing the petrol pump is no excuse to run it — and so do not get back in. Get the staff to help pushing it into a space, hold on to the receipt, then ring us from there. Emptying it there at the pump is fine when it can't be shifted, since the equipment is explosion-proof.
South Tehidy, at home: AdBlue in your diesel tank
The warning light had been on for days. Only at the recycling bin, the empty container in your hand, did you glance back at the cap you'd used on the drive. Homes just off Tehidy Gardens are caught out as often as everywhere else.
Put simply: if your vehicle hasn't been driven since, it is almost as good as finding out at the forecourt. AdBlue doesn't mix with diesel; it sinks to the bottom of the tank and waits there. Overnight doesn't change that.
Your move: keys indoors, so nobody takes your vehicle anywhere at breakfast. After that, ring. Your drive is where it gets emptied, whether around South Tehidy or Tolvaddon Downs. The pumping kit works quietly enough that it won't wake the neighbours at night.
Set off with AdBlue in a diesel around South Tehidy?
Topped up, drove away, and soon the motor was turning unevenly, smoking, down on power, or lighting up the dash. Somewhere along Tehidy Close or else heading towards Truro — under 15 miles away.
Meaning? The pump has taken the AdBlue in. It's been through the filter and your lines and, the further you went, into the high-pressure fuel pump and your injectors. Each mile and each restart takes it further.
What to do: pull over where it's safe and switch off. Leave by the next junction — not the services further along — if you're on the M5, over 50 miles from South Tehidy. Don't restart it to see if it has cleared; it will not have. About how far did it gone? Say so when you call.
AdBlue in the wrong tank of a hire, lease or company car
You have just had this vehicle for days. The AdBlue filler is right beside the diesel filler, which you didn't know, since your own car either has no AdBlue or keeps it somewhere else. Wherever you are around Cornwall, any driver could be caught.
Meaning? Whichever applies above applies too — run or not — plus one extra step. Work on the vehicle often requires the owner's go-ahead under rental or fleet terms.
Settling it before we arrives is faster, so phone the rental company or your fleet manager, then us. Hanging on for an answer at the car park at Camborne, or near Tuckingmill Valley? Leave the engine off meanwhile.
Unsure about AdBlue in your diesel tank around South Tehidy?
"I think so" is sometimes the most honest answer there is. The bottle is lighter than it should be, there's a faint smell of ammonia around the filler, and you cannot remember which cap you took off. The gates of Rosemellin Community Primary School in a hurry, perhaps, or someone's driveway over in Park Bottom.
Put simply: spillage round the filler does your engine unharmed. If it is inside your diesel tank, though, that changes. If there is AdBlue in the tank, starting your car would pull it in, and it wouldn't tell you which either.
Do this: act as if it got in, and never start your engine. Tell us what you saw on the phone. A clean tank checked is a better result than a run one drained.
The common ground in every South Tehidy AdBlue drain
Whichever scenario you are in, this job starts the same way. We come to the car, whether it's at a forecourt, a driveway, the car park at Tuckingmill Hotel or a side street close to Red River Stream Works, and ask three things: what was put in, roughly how much, and whether the motor has been run. On the phone, ahead of dispatch, you are told the quote, and those answers shape the work too.
Emptying that tank comes first, then a full flush — more important after urea than after petrol, because crystals and corrosion won't clear by themselves, however long it sits. The filter is flushed, or replaced where it needs to be; fresh diesel goes in; and your car is tested. The majority of unstarted vehicles are a half-hour visit from the moment our engineers get there.
Lastly, our engineers fire it up. Our check that it runs correctly on clean diesel comes before our engineers go. Permanent damage is very uncommon if it's noticed quickly, and the entire job is done where the car is. Paying comes that day, never upfront. For your insurer, there is a VAT invoice and a report from the engineer. Dig out your insurance before we're en route: misfuelling cover comes included in many policies.
About South Tehidy itself
South Tehidy is a small village in Cornwall, situated near the coast and approximately 10.9 miles from Truro. South Tehidy sits at an elevation of 81 metres, overlooking the surrounding countryside and nearby Tolvaddon Downs. South Tehidy has a population of around 538 people, predominantly living in detached housing.
AdBlue drains around South Tehidy, and across Cornwall too
Over TR postcodes, the teams covering South Tehidy — a coastal village — work surrounding towns as well, Roscroggan and Tolvaddon included. Your location comes quickest from a postcode that starts TR14 0.
Centre of South Tehidy or a lay-by near Tuckingmill Valley Park: wherever it is, the vehicle doesn't need to shift at all for us. The van empties it where it stands. Phone and ask instead of guessing when you are by Kingdom Hall of Jehovah's Witnesses, on a boundary, or anywhere awkward to explain.
Your situation, summed up
If it has not run, phone then leave it off. Started already? Stop, switch off, phone. Petrol in Diesel handles the remainder whatever case, across South Tehidy and Cornwall, on 0333 366 0103.