AdBlue in the Diesel Tank in Speckington: What Now?
One fact matters most once AdBlue is in a diesel tank, and it is if the motor has run since. If it hasn't, keep it that way, whether the vehicle is around Speckington itself or out in Downhead. Normally that is emptying and thoroughly flushing it on the spot in Speckington — and so keep the key and motor off then ring 0333 366 0103. If it has run, stop as soon as it is safe and switch off. Step one stays unchanged, even though the job grows.
Match your case to a situation from the ones below, anywhere around Somerset you are.
Speckington forecourt: AdBlue in a diesel at the pump
Picture it: stood by the petrol pump, holding the bottle, you realise the filler you took off wasn't the correct one. Anywhere around Speckington, then — Esso, Texaco, or anywhere else close by.
In short: no better place exists to spot it. No pump has pulled it through, and so the AdBlue stays only inside your tank.
Freeing the pump is no reason to run it — so do not get back in. Ask the attendants to help you roll your car into a parking bay, keep the receipt or the bottle, then call us from the forecourt. Draining it there at the pump is fine when it cannot be shifted, since the equipment is explosion-proof.
Speckington, at home: AdBlue in your diesel tank
Several days had gone by with the dash light on. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look once more at the cap. Homes just off Speckington Lane are caught out as often as everywhere else.
The point: zero miles since makes this almost as good to finding it at the pump. Diesel and AdBlue keep apart: the AdBlue drops to the base of the tank and remains there, however long it waits.
What to do: leave the keys inside the house so no one moves the car in the morning. Then ring. We drain it on your driveway, whether that's around Speckington or out in Bridgehampton. Night-time empties beside a house are no problem: the pumps are low-noise.
Drove off with AdBlue in a diesel in Speckington?
Rough running, smoke, falling power or a lit dashboard arrived a mile or two after the fill. Stockbridge Lane, say, or the route towards Wells — a trip of under 15 miles.
In short: the AdBlue has been pulled into the system. The injection pump and each injector see it as well on a longer run, after the fuel filter and pipework have had it. More driving, more restarts: further it goes.
Pull in somewhere safe — that's the next job — then turn it off. Speckington sits under 25 miles from the M5; there, pull off at the first junction rather than pushing on for the services. Starting it again to check achieves nothing — AdBlue doesn't clear itself. Ring us and say how far you travelled.
A hire or company car with AdBlue in the wrong tank?
You've only had the car for days. Your own vehicle either has no AdBlue or puts it elsewhere, so no one warned you the AdBlue cap was just beside your diesel. It can happen to anyone, anywhere across Somerset.
Put simply: an extra step on top of the situations above, and those turn on whether it's run. Plenty of hire and company agreements need the owner's approval for repairs.
Your move: rental firm or your fleet manager to begin with, us second, since sorting it beforehand cuts time. Hanging on for an answer at the car park outside Yeovil Pen Mill, or near Fleet Air Arm Museum? Keep the engine off throughout.
AdBlue in the diesel tank? Not sure, around Speckington
Sometimes the fair answer is "I think so". What cap came off, you can't recall; meanwhile the bottle feels less than expected, and a whiff of ammonia lingers by the filler. The gates of Countess Gytha Primary School in a rush, perhaps, or someone's driveway over in Yeovilton.
Meaning? Drips outside the filler don't touch your engine at all. If it is inside the diesel tank, though, it does. You can't tell which by turning the key, and doing so would pull in any AdBlue that is in your tank.
Assume it got in, and don't start your key. Phone with what you saw: we would rather find a tank free of AdBlue than empty one after your engine has run.
Each AdBlue drain around Speckington shares these stages
Whichever situation you are in, this job starts the same way. Three questions are asked when our engineers arrive — at a filling station, a driveway, a road by Cobham Hall or the car park outside the pub in the village: the fluid, the quantity, and whether it has run. On the phone, ahead of dispatch, you hear our quote, and those answers decide the work too.
AdBlue crystallises and is corrosive to certain metals used in fuel systems, and so it does not rinse out on its own; that's why the flush, after the drain, matters far more with AdBlue than with petrol. The filter is cleaned, or replaced where it needs to be; clean diesel goes in; and your car is tested. The majority of unstarted cars are a half-hour visit after the moment we turn up.
Starting it comes at the end. With clean diesel in, it runs while our engineers confirm it's running properly, and then we go. The whole job is done where your car is, and when it is spotted early, lasting damage is very rare. Nothing is taken upfront, payment is made on the day, and you receive what your insurer asks for: an engineer report plus a VAT invoice. Check your insurance while we're en route: cover for misfuelling comes included in plenty of policies.
About Speckington
Speckington is a small hamlet situated on the riverside in Somerset, with a low elevation of around 21 metres. Speckington lies near the cities of Wells and other nearby places such as Bridgehampton and Urgashay. Speckington has a population of approximately 998 residents, predominantly living in detached housing. Speckington is located in the South West region of England, about 113 miles from London.
AdBlue drains about Speckington and across Somerset
Urgashay and Stockwitch Cross get the identical teams as Speckington, a rural hamlet, plus other towns throughout BA postcodes. A postcode starting BA22 8 is the quickest way to tell us where you are.
Whether the car is on a lay-by on the way to Farm Lane Plantation or in a car park in the middle of Speckington, it does not need to move. The van empties it where it stands. Tricky to pin down? By Westland Gazelle HT2 or a county line? Checking is better than guessing, and so phone.
Your scenario, in one line
Engine never started: phone, leaving it alone. Run already: pull over, power down, ring 0333 366 0103. Petrol in Diesel handles the remainder, in Speckington or wherever in Somerset.