AdBlue in the Diesel Tank in St Marys, and What to Do Next
What to do about AdBlue in a diesel tank comes down to one thing more than any other: if your motor has run since it went in. Anywhere your car is — Strathmartine, St Marys — don't run a motor that has not run yet. Leave your engine and the ignition off and phone 0333 366 0103; it's generally a drain and a thorough flush, done where your car is in St Marys. When your motor has run, pull in safely first, then turn it off. The job is bigger, yet the first stage is the same.
Below: the situations our engineers see, wherever in Dundee City. Pick the one that fits.
On a St Marys forecourt with AdBlue in a diesel
The cap you unscrewed was the wrong one — and you just notice it as you are standing at the petrol pump, bottle or nozzle in your hand. Whether Tesco, BP or anywhere else around St Marys, the situation is the same.
Meaning? Finding out on the forecourt is as good as it gets. The AdBlue is in your tank and nowhere else. Nothing has drawn it in.
Do this: stay out of the driver's seat, even if the queue needs freeing. Phone us from the forecourt once your car sits in a space — the attendants will help push it — and keep the bottle. If it cannot be shifted, it can be cleared at the pump: the equipment is explosion-proof and safe on a working forecourt.
AdBlue in the diesel tank on a St Marys drive?
For days the dashboard had been nagging you. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look once more at the cap. Houses just off Troon Place are caught out as often as everywhere else.
The upshot: zero miles since makes it almost as good to spotting it at the petrol pump. On the bottom of that tank sits exactly where AdBlue stays, since it won't mix with diesel — and a night passing makes no difference.
Your move: the keys in the house, so nobody takes your vehicle anywhere first thing. Then, ring. Out in Ardler or here around St Marys, the draining is done on your driveway. The pumping kit works quiet enough that it won't wake the street at night.
St Marys: set off with AdBlue in a diesel?
You filled up, set off, and a mile or two later your motor began to run unevenly, smoke, lose power or light up the dashboard. St Fillans Road, perhaps, or the way to Dundee — a run of under 3 miles.
What it means: the system has drawn the AdBlue in. The injection pump and every injector get it too on a bigger run, after the filter and pipework have it. Each restart, like every mile, pushes it on.
Do this: stop anywhere sensible, then switch the engine off. Leave at the next junction — not the services further along — if you are on the M90, under 25 miles from St Marys. No test restarts: clearing isn't something AdBlue will do. Call, saying how far your car was driven.
AdBlue in the wrong tank: hire, lease and company vehicles
You have had this vehicle hardly a week. The AdBlue filler sits right beside the diesel one, which you didn't know, since your own vehicle either has no AdBlue or keeps it somewhere else. Wherever you happen to be around Dundee City, every driver can be caught.
What it means: the same as the situations above, depending on whether it has run, with one more stage. Many hire and fleet agreements require the owner's sign-off for repairs.
What to do: ring the hire firm or your fleet manager first, then us. That is faster settled before our technicians get there than after. If you're stuck in the car park outside Invergowrie, or by St. Mary's Community Church, whilst you wait for an answer, leave your car off.
AdBlue in the diesel tank? Not sure, in St Marys
Occasionally the fair answer is "I think so". Which cap came off, you can't recall; meanwhile the bottle weighs lighter than it ought to, and ammonia lingers by your filler. A hurried stop by the gates of the local primary school, or a call to a friend in Downfield: either fit.
In short: spillage near the filler does your motor no harm. Inside the diesel tank, however, AdBlue damages it. Any AdBlue in that tank will be pulled in by firing up the vehicle, and the start wouldn't settle which it is in any case.
Do this: act as though it did, and don't start the engine. Describe what you saw on the phone. A clean tank looked at is a better result than an already-run one emptied.
Each AdBlue drain around St Marys shares these stages
No matter the case, a single start applies. Three questions are asked once our engineers arrive — at a forecourt, a driveway, a street by Ardler Complex or the car park at Nine Maidens: the liquid, the quantity, and whether the motor has run. The price is given over the phone, ahead of anyone setting off, and those answers set the work.
Then the tank is drained and your system purged thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it doesn't rinse out on its own. Next is your filter — flushed, or replaced when necessary — followed by clean diesel, and a test of your car. The majority of unstarted vehicles are a half-hour job from the moment we arrive.
Starting it comes at the end. Our check that it runs properly on clean diesel comes before our engineers head off. The whole job is done where the vehicle is, and when it's caught quickly, lasting damage is very unusual. Payment is that day, never upfront. For the insurer, you get a VAT invoice plus a written report from the engineer. Dig out your insurance while we're en route: misfuelling cover is included in plenty of policies.
About St Marys and where it is
St Marys is a suburban area located on the outskirts of Dundee, situated near the coast in eastern Scotland. St Marys sits at an elevation of around 135 metres, overlooking the surrounding landscape. St Marys is characterized by its predominantly semi-detached housing stock, with nearby neighbourhoods including Ardler and Brackens.
AdBlue drains around St Marys, and across Dundee City too
Brackens and Baldovan get the identical teams as St Marys, a residential suburb, along with further towns over DD postcodes. Fastest of all: a DD2 3 postcode for your location.
Parked heading to St Mary's Community Garden, or right in the centre of St Marys, your vehicle stays put — there is no need to move it at all. Wherever it stands, that is where it is cleared. If you're somewhere hard to describe, near Ardler Community Library or close to a border, ring and ask instead of guessing.
The one-line version
Motor not started: ring, and leave it alone. Whatever line fits, Petrol in Diesel takes over from there on 0333 366 0103, throughout Dundee City and within St Marys — after you stop, switch off and ring, if it has run.