What Now? AdBlue in the Diesel Tank in Staines-upon-Thames
All of it hinges on a single fact: if the motor has started after the AdBlue went in — far more than anything else. Not run so far? Then keep the vehicle that way, whether your vehicle is — Staines-upon-Thames or Church Lammas. Normally this is draining and thoroughly flushing it right there around Staines-upon-Thames — and so keep the key and motor off then phone 0333 366 0103. Stop the minute you safely can then turn off, if it has already run. Step one stays the same, even if the job grows.
Anywhere in Surrey it took place, one of the situations below fits yours.
On a Staines-upon-Thames forecourt with AdBlue in a diesel
You're at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. It could be the Sainsbury's, or the Shell, or another station around Staines-upon-Thames.
The point: of every spot to notice, this is the best. Only that tank holds AdBlue; not one part past it has drawn any in.
What to do: do not get back in and start the car to clear the petrol pump. A few things: a shove into a space with the attendants assisting, the bottle kept, and a ring to us from the forecourt. If it cannot be shifted, it can be emptied at the pump: the equipment is explosion-proof and fine on a busy forecourt.
AdBlue in the diesel tank at home in Staines-upon-Thames
On the dash, a warning had been lit for days. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look once more at the cap. Drives close to High Street see it as much as any other street.
The upshot: no miles since leaves this nearly as good to spotting it at the petrol pump. As it is reluctant to mix, AdBlue drops low in your tank and waits. A night parked changes nothing.
Next: stop an early move by putting your keys indoors, then ring us. Our technicians drain it on your drive, whether that is around Staines-upon-Thames or out in Birch Green. Night-time drains beside a house are fine: the pumps are quiet.
Staines-upon-Thames: set off with AdBlue in a diesel?
Topped up, drove away, and soon your engine was turning roughly, smoking, down on power, or flashing up your dash. Elmsleigh Road, say, or the way to Westminster — a trip of under 25 miles.
What it means: the fuel system has drawn the AdBlue in. It has been through the filter and the fuel lines and, the further you went, into your high-pressure pump and the fuel injectors. Each mile and each restart takes it further.
Do this: pull up anywhere safe, then turn your engine off. Services further on can wait: on the M25, under a mile out of Staines-upon-Thames, take the first junction. Starting it again to check achieves nothing — AdBlue doesn't clear on its own. Phone us and say how far you travelled.
A hire or company car with AdBlue in the wrong tank?
You've just driven the vehicle a week. On your own vehicle, AdBlue is missing or somewhere else. On this one, the cap is just by your diesel cap — news to you. Throughout Surrey, no one is immune.
What it means: the same as the situations above, depending on whether it's run, with one more stage. Many hire and company agreements require the owner's approval for work.
Sorting it before the van arrives is quicker, so ring the hire company or your fleet manager, then us. Stranded near Roll Out The Line or outside Staines until someone answers, your vehicle stays switched off throughout.
AdBlue in the diesel tank? Not sure, around Staines-upon-Thames
At times, "I think so" is the most you can honestly say. The bottle is lighter than it should be, there's a faint smell of ammonia about the filler, and you can't remember which cap you took off. The gates of Riverbridge Primary School in a hurry, perhaps, or someone's driveway over in Thorpe Lea.
Put simply: a spill round your filler leaves the engine unharmed. AdBlue inside your diesel tank does. You cannot tell which by turning the ignition, and doing so would suck in any AdBlue that is in that tank.
Take it that it was put in, and don't start the engine. Ring us and describe what you saw; we'd rather check a tank that turns out clean than drain one that has already been run.
What each AdBlue drain around Staines-upon-Thames has in common
Each situation gets the same start to the job. We come to your car, whether it's at a forecourt, a drive, the car park outside The George or a side street near Spelthorne coat of arms mosaic, and ask three things: what was put in, about how much, and whether your engine has been run. Those answers determine the work, and you get our price on the phone, before anybody heads out.
AdBlue crystallises and is corrosive to some metals used in fuel systems, and so it won't wash out on its own; that's why a full flush, after the drain, counts much more here than with petrol. Next comes the filter — cleaned, or swapped where needed — then fresh diesel, and a test of the vehicle. Most unrun cars are a half-hour job after the moment our technicians arrive.
The final step is firing it up. With clean diesel in, it runs while our engineers confirm it is running smoothly, and then we leave. We do the entire job where the car is, and lasting damage is very unusual if it has been spotted quickly. Nothing is paid upfront, settlement is made on the day, and you receive what your insurer asks for: an engineer report and a VAT invoice. Check your insurance while we arrive: cover for misfuelling is included in many policies.
About Staines-upon-Thames and where it is
Staines-upon-Thames is a town situated on the River Thames in Surrey, with a population of around 18738 people. Staines-upon-Thames has a mix of housing types, but semi-detached homes are particularly prevalent, and the town is located near several smaller communities, including Birch Green and Knowle Green. Staines-upon-Thames is positioned close to the M25 motorway and is about 17 miles from central London. Staines-upon-Thames sits at a relatively low elevation of around 20 metres above sea level, adjacent to the river.
AdBlue drains across Surrey, Staines-upon-Thames included
Throughout TW postcodes, the vans serving Staines-upon-Thames — a riverside town — reach surrounding towns as well, Knowle Green and Egham Hythe included. Fastest of all: a TW18 4 postcode to show your location.
Parked en route to Moormede Recreation Ground, or bang in the centre of Staines-upon-Thames, the vehicle remains where it is — there is no need to move it at all. Our engineers drain the car where it is. If you're somewhere hard to explain, close to Staines Community Centre or close to a border, ring and ask instead of assuming.
In one line: your situation
Still unrun? Leave the car that way then ring. Run by now? Pull over, turn off, ring. Petrol in Diesel handles the rest whatever case, in Staines-upon-Thames and Surrey, on 0333 366 0103.