Stone Cross: AdBlue in the Diesel Tank? Find Your Situation
One fact matters above all once AdBlue is in a diesel tank, and that is if the engine has been started afterwards. If it hasn't, keep it that way, whether your car is in Stone Cross itself or out in Hateley Heath. Keep nothing on, ring 0333 366 0103, then count on a proper flush plus a drain, done just where the vehicle stands around Stone Cross. Where the engine has been run, stop somewhere safe first, then switch the vehicle off. The job is bigger, yet the first stage is the same.
Below: the cases our engineers see, anywhere across West Midlands. Choose the one that fits.
AdBlue in a diesel on a Stone Cross forecourt
Picture it: stood by the pump, gripping the nozzle, you realise the cap you opened was not the right one. Be it the nearest petrol station, BP or anywhere else around Stone Cross, the case is the same.
What it means: this is the best place to find out. Just the tank has AdBlue; no part past it has taken any in.
Clearing the pump is no reason to run it — and so do not get back in. Have the staff to help pushing it into a bay, save the bottle, then ring us right there. The equipment is explosion-proof and fine on a busy forecourt, so a car that can't be pushed away gets cleared right at the pump.
At home around Stone Cross with AdBlue in the diesel tank
On the dash, a reminder had been lit all week. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look a second time at the cap. Driveways near Hall Green Road see it as much as any other street.
The point: zero miles since leaves this almost as good to finding it at the pump. Diesel and AdBlue keep apart: the AdBlue drops to the floor of that tank and stays there, no matter how long the night.
Your move: keys in the house, and so nobody takes the vehicle off at breakfast. After that, phone. Hall Green or Stone Cross: whichever your driveway is, that is where it is cleared. Even at night, the pumps are quiet enough for a driveway.
On the road around Stone Cross with AdBlue in a diesel
A mile or two beyond topping up, the engine started playing up: roughness, smoke, lost power, lights on your dash. Maybe heading to Birmingham, under 10 miles away, or just down Walsall Road.
What it means: the fuel system has sucked the AdBlue in. It has been through the filter and the lines and, the further you went, into your high-pressure pump and your injectors. Each mile and each restart takes it further.
What to do: pull over where it is safe then switch off. Service stations further on can wait: on the M5, under a mile out of Stone Cross, use the next junction. No test starts: clearing itself isn't something AdBlue will do. Roughly what distance did it go? Tell us as you call.
Hire, lease or company car with AdBlue in the wrong tank
You have had this vehicle hardly a week. On your own vehicle, AdBlue is missing or somewhere else. On this one, its cap is right by your diesel cap — news to you. Across West Midlands, no one is immune.
Put simply: an extra step on top of the situations above, which turn on if it has run. The owner frequently needs to sign off any work, under many hire and company agreements.
Settling it before the van arrives is faster, and so ring the hire company or your fleet manager, then us. Stranded near Voyage (Stone Cross Interchange) or outside Tame Bridge Parkway until the firm answers, your vehicle remains turned off the whole time.
Unsure about AdBlue in the diesel tank around Stone Cross?
Truthfully, the best answer may be that you think so. The bottle is lighter than it should be, there is a faint smell of ammonia around the filler, and you can't remember which cap you took off. Maybe it happened in a hurry at the school gates at Hall Green Primary School, or on a friend's drive in Hall End.
The upshot: the engine isn't hurt by a little AdBlue splashed around the filler. AdBlue inside your diesel tank does. You cannot tell which by turning the key, and doing so will draw in any AdBlue that is in the tank.
Next: assume it went in, and leave the engine off. Describe what you noticed on your phone. A clean tank checked counts as a happier outcome than an already-run one emptied.
What every AdBlue drain in Stone Cross has in common
Whatever the case, a single start is used. Filling station, driveway, Crown & Anchor's car park or a road beside Holy Cross Catholic Church — our van reaches your car, and three questions follow: which liquid, what quantity, and whether it ran. Answers shape the work; the quote follows on the call while no one has left yet.
Emptying the tank comes first, followed by a careful flush — more important after urea than after petrol, because crystals and corrosion will not clear on their own, however long you wait. The filter is flushed, or replaced where it needs to be; fresh diesel goes in; and the car is tested. Most unstarted cars are a half-hour job after the moment our technicians arrive.
Our engineers start it at the end. Before our engineers leave, it's tested to be sure it runs correctly on new diesel. If it's caught quickly, the car very seldom has long-term damage, and the whole job takes place where it is. For your insurer: the engineer's report and the VAT invoice. For you: payment on the day, no money in advance. Many insurance policies include misfuelling cover, and so it's worth checking yours whilst we are on the way.
About Stone Cross and where it is
Stone Cross is a suburban area in the West Midlands, situated near the River Rea and close to the city of Birmingham. Stone Cross has a mix of housing types, but semi-detached homes are predominant, and the area is characterized by its relatively low elevation of 145 metres. Stone Cross is located near several other suburban areas, including Hall Green, Charlemont, and Friar Park, and is about 5.7 miles from Birmingham city centre. Stone Cross has a population of around 8081 people, according to recent estimates.
AdBlue drains around Stone Cross, and across West Midlands too
Being a residential suburb, Stone Cross has the same vans as the nearby towns — Friar Park, Charlemont — right through B postcodes. Quickest of all: a B71 3 postcode for your location.
No towing is required, whether stopped centrally in Stone Cross or in a layby en route to Black Country Millennium Forest, so keep it where it is. Our van empties it where it stands. If you are somewhere hard to describe, near Stone Cross War Memorial or close to a boundary, ring and ask instead of guessing.
Your scenario, summed up
If it has not started, ring and leave it that way. Whatever line applies, Petrol in Diesel takes over from there on 0333 366 0103, throughout West Midlands and in Stone Cross — once you stop, turn off then ring, if it has run.